Customer Service Representative

Qwanisha Huff

Cell: 678-***-****

*****-*********@***.***

Objective

My objective is to be well prepared, organized, and focused at all times. I always try to be the

best employee that I can be. I work well with others, I have a positive attitude, and I am very

determined and dependable. I would like obtain a career as an Administrative Assistance, where

my knowledge and skills will be utilized and constantly challenged.

Qualifications

•HIPAA, OSHA, and Medisoft training •type 50 wpm •professional verbal and written

communication Skills •code using CPT9 and ICD9 coding •I understand medical

terminology •take and record vital signs •insurance verification skills •Alpha and

Numeric filing •typing correspondence skills •process in/outgoing mail •schedule

appointments •answer phones.

Education

August 1996-May 1999: McNair High School Atlanta, Ga.

Diploma

October 2009-December 2010: Everest Institute Decatur, Ga.

I completed my Certification as a Medical Administrative Assistance.

Work Experience

Start Date: January 2016 AR Productions

End Date: Current

My job is to help coordinate parties, Comedy shows, and advertise/promote.

Start Date: October 2015 Alorica, Kennesaw, Ga.

End Date: January 2016

My job was to answer questions for United Healthcare customers, verify insurance coverage, receive payments, enroll/disenroll customers, lookup Pharmacies, and Doctors that take their insurance, mail out information packages.

Start Date: August 2013 QC's Event Planning

End Date: current

Event Planner

My job is to plan events, decorate, host the event if needed, provide food, entertainment, staff, and cleanup.

Start Date: May 2011 Blue-Green Resorts Alpharetta, Ga.

End Date: July 2013

Customer Service Representative

My job was to answer phones, fax, and file papers, schedule appointments, ship, and receive mail, type correspondences.

Start Date: August 2010 Mincey Eye Care Atlanta, Ga.

End Date: December 2010

Medical Administrative Internship

Learning the tasks/duties of a Medical Administrative Assistance, type correspondences, prep the examining room, answer phone calls, schedule appointments, process in/outgoing mail, verify insurance coverage.

Start Date: October 2007 Love Telemarketing Marietta, Ga.

End Date: September 2009

Appointment Setter

My job was to schedule appointments, answer phones, fax, and file papers, type correspondences, ship, and receive mail.

Start Date: March 2005

End Date: May 2006 Central Parking Atlanta, Ga.

Cashier

My job was to receive money, or parking permits from customers.

**References available upon request**

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