SUMMARY

Experienced administrative professional with strong work ethic and proven experience in Administration and Office management systems, protocols and procedures. Well versed in executing a wide range of administrative tasks, including creating, proofreading and editing executive correspondence, scheduling appointments, greeting clients, bookkeeping, ordering stock and office supplies, maintaining records, creating and updating inventories;

Efficient communication and teamwork with internal and external partners, while working in the most diverse, multicultural team environments;

Multilingual, fluent (including speaking, writing, reading and ability to conduct business) in English, French, and Haitian Creole;

Advanced command of computer softwares, including Quickbooks, MS Office Suite and most Windows based applications.

WORK EXPERIENCE

Executive Assistant/Program Support Officer, 2015-2017

Pan American Development Foundation (PADF), Port-au-Prince, Haiti

Ensured effective operation of the representation and effective communication with its partners and internal services.

Liaise with local and international partners;

Participate in the preparation and presentation of program proposals;

Participate in the preparation and submission of program reports;

Ensure coordination between management and other departments of representation.

Executive Assistant/Human Resources Officer, 2012-2015

Prime Minister’s Office/(CIAT), Port-au-Prince, Haïti

Supervision of administrative support staff of the Executive Secretariat;

Maintain ongoing contacts with financial and technical partners to ensure effective collaboration;

Review all mail/documents submitted for signature/approval by Head of Office to ensure compliance;

Established and ensure regular updating of a database of partners (government, local authorities, local and international partners, etc Manage calendar;

Ensure press reviews around the issues of land tenure and CIAT;

Coordinate and ensure implementation of established HR practices, policies and procedures and recommend new ones to improve the operational aspects of the office;

Attend HR Need Analysis. Develop/revise and maintain terms of reference, in collaboration with managers and ensure job classification in accordance with the policies and regulations. Manage personnel files;

Coordinate annual performance evaluations;

Human Resources Technician - Human Resources Assistant, 2010-2012

Pan American Health Organization/World Health Organization (PAHO/WHO),

Port-au-Prince, Haiti

Supervise HR team and act as focal point for Human Resources matter with Headquarters in WDC;

Coordinate recruitment and selection process of international staff and personnel hired under local conditions of employment;

Monitor performance and issue salary increases as applicable based on established practices and procedures;

Administer personnel policies and apply regulations, rules and procedures. Recommend new ones aimed at improving the operational aspect of the office;

Ensure that requests for payment of salaries, pension fund documentation and annual verification of dependents, annual leave reports/requests and any other entitlements are prepared and submitted accordingly;

Ensure that all HRM actions are processed in accordance with organization's standards, practices, rules and regulations;

Elaborate/review and maintain position descriptions for support positions, ensuring that the classification is done in accordance with the organization's policies, regulations and guidelines;

Monitor work assignment of support staff to improve workload distribution and efficiency to meet deadlines, cover absences, redistribute work or assign replacement;

Executive Director, 2009 - 2010

Center for free Enterprise and Democracy (CLED), Port-au-Prince, Haiti

Responsible for management and leadership of a private businesses association for social responsibility;

Established sound working relationship with government agencies, elected officials, community leaders and grassroots organizations;

Worked with the Board of Directors in budgeting and saw that the organization operated within budget guidelines;

Responsible for administrative procedures and processes to maintain fiscal accountability, fair personnel practices and efficiency of operations;

Ensure compliance with all appropriate regulations;

Senior Executive Secretary, 2008

Florida House of Representatives, Miami, Florida

Conducted background research necessary for drafting legislation;

Worked with State and Local Officials, Community Based Organizations, Faith Based Ministries, Community Leaders and Grassroots Organizations on appropriations and legislative issues;

Formulated and prepared all correspondence and other documents for review and signature by legislator;

Maintained Legislator's daily schedule including session itinerary, requests for appointments, speaking engagement, meetings and made travel arrangements;

Prepared and processed expense reports, purchase requisitions and related accounting and personnel forms for signature by legislator.

Total Rewards and HRIS Assistant – Secretary, 2006 -2008

Baptist Health South Florida, Miami, Florida

Provided Organizational and Administrative Support to the Assistant Vice-President Total Rewards and HR Information System (HRIS), Corporate Director Benefits and Corporate Director Compensation and HRIS;

Served as Back Up to the Executive Assistant to the Corporate Vice President Chief Human Resources Officer;

Prepared meeting Presentations;

Scheduled meetings and maintain calendar which involves meetings with all levels of System-Wide Staff, Major Clients, Leadership;

Prepared, Processed and followed up on Travel Arrangements for AVP Total Rewards and HRIS, Corporate Director Benefits, Corporate Director Compensation and HRIS and Total Rewards and HRIS staff.

Provided General Administrative/Clerical Support for Executive Office. Assignments included Corporate Vice President Finance, Corporate Vice President Chief Human Resources Officer, Vice President Outpatient Services and Corporate Manager;

Filled the position of Executive Office Receptionist, responsible for miscellaneous clerical assistance to Board of Directors, Scheduling Meeting Rooms and Arranging for Audiovisual Equipment needs for meetings.

Commission Aide, 2004 - 2006

Miami-Dade County Board of County Commissioners, Miami, Florida

Responded to Constituent concerns and issues by developing a Strategic Plan to address their Needs and establishing a Comprehensive and Effective System for problem solving;

Maintained open lines of communication with other Government Agencies, Community Based Organizations, Faith Based Ministries, Community Leaders, Grassroots Organizations and the Business Sector;

Provided regular Feedback to Commissioner regarding Community Issues and made recommendations for improvement of service delivery, and closing of gaps;

Established and maintained Community Resources and Members Data Base.

Elections Support and Voter Education Specialist (Part Time), 2004

Miami-Dade County Elections Department, Miami, Florida

Responsible for countywide Voters Education Program for the Elections Department, including educating the public in the use of new Election Equipment, dissemination of registration information, participation in Public Events representing Miami-Dade Elections Department as necessary.

Senior Executive Secretary, 2001 – 2004

Florida House of Representatives, Miami, Florida

Conducted background research necessary for drafting legislation;

Worked with State and Local Officials, Community Based Organizations, Faith Based Ministries, Community Leaders and Grassroots Organizations on appropriations and legislative issues;

Formulated and prepared all correspondence and other documents for review and signature by legislator;

Maintained Legislator's daily schedule including session itinerary, requests for appointments, speaking engagement, meetings and made travel arrangements;

Prepared and processed expense reports, purchase requisitions and related accounting and personnel forms for signature by legislator.

Skilled Nursing Facility (SNF) Analyst, 1999 – 2001

Florida Acute Care Specialist (FLACS), Sunrise, Florida

Collected, analyzed and disseminated, admission, discharge and encounter data. Tracked concurrent census;

Conducted weekly Utilization Review Committee meetings, designed to standardize inpatient use of health care resources.

Administrative Assistant/Bookkeeper, 1996 – 1999

La Provence, French Bakery, Miami-Beach, Florida

Provided key administrative support to owner;

Set up and maintained all accounting support including A/R, A/P, Reconciliation, Payroll and Financial reports;

Participated in recruitment, and served as the first line in resolving issues;

Initiated contacts and negotiations with major suppliers.

Administrative Assistant, 1995 – 1996

Florida Purchasing Agency/French Army Commissary, Fort Lauderdale, Florida

Provided Administrative and Secretarial support to French Army Commissary Agent for purchasing and shipping of equipment and food commodities to United Nations Troops (6,000), assisting the newly restored democratic government of Haiti in sustaining a secure and stable environment.

1979 – 1995, worked in diverse International Assistance Programs, in Haiti and the United States, with International Organizations including the United Nations (U.N), The U.S Agency for International Development (USAID) and the International Organization for Migration (IOM).

Secretary/Airport Assistant, 1994 – 1995

International Organization for Migration, Miami, Florida

Procurement Assistant, 1993 – 1994

International Civilian Mission UN/OAS, Port-au-Prince, Haïti

Administrative Assistant/Secretary, 1992 – 1993

International Organization for Migration, Port-au-Prince, Haiti

Assistant to the Delegate Vice-President, 1991 – 1992

Hydro-Québec International (HQI)/Canadian Embassy, Port-au-Prince, Haïti

General Service Assistant/Secretary, 1990 – 1991

United Nations Elections Observation Mission (ONUVEH), Port-au-Prince, Haiti

Administrative Assistant/Acting Representative,1987 – 1989

National Cooperative Business Association (NCBA)/Cooperative League of the USA(CLUSA), Port-au-Prince, Haiti

Board Coordinator,1985 – 1987

International Child Care (ICC) Port-au-Prince, Haiti

General Manager, 1982 – 1985

Charbel Entreprises S.A, Port-au-Prince, Haïti

Executive Secretary, 1979 – 1982

Church World Service (CWS), Port-au-Prince, Haiti

EDUCATION & TRAINING

Associate in Accounting/Business Administration, 1977

Collège Canado-Haïtien, Port-au-Prince, Haïti

Reference and further information available upon request.

August 2017

Contact this candidate