Retail Sales Banking Finance Remittance Exchange Customer

Taha Musani

Kuwait.

Mobile: +965-********

Email: ***********@**********.***

Professional Summary

A dynamic professional with extensive and diverse experience with over to 9 years in Financial Accounts, Retail Banking, Foreign Exchange, Finance, Sales & Marketing. Known for taking initiatives and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Bachelor of Business Administration (B.B.A) degree with emphasis on finance & core subjects of Business Management studied from Saurashtra University, Rajkot-India.

Core Competencies

• Financial Accounts • Foreign Exchange & Remittance • Excellent Customer Service

• Business Development • General Ledger Analysis • Confident & Result Oriented

• Retail Banking Operation • Financial Analysis • Insurance &Equity Stock market

• Liability & Risk Operation • Inter-Personal relations • Excellent listening & Communication

• Financial Planning • M.S Word, Excel, PowerPoint • Multi-tasking Career to date

BEC Exchange – Kuwait

Bahrain Exchange Co. is a leading money transfer and currency exchange company in the State Of Kuwait. It’s the part of BFC Group, Bahrain. They have operation as BFC FOREX & Financial Services PVT Ltd (BFC Forex) in India and BFC Exchange in Malaysia and United Kingdom. Now in Kuwait over the 20 years fast growing and having 46000 pay-out agent in over 30 countries worldwide over the 40 branches in Kuwait.

Retail Sales Officer Jan’15–To Present

Execute customer remittance fund transfer to worldwide.

Impart up to date information to visitors about company product & services for all types of remittance in terms of sending money to different destinations.

Provide customer the best option for sending money up to their urgency by offering the wide range of product.

Perform task such as remittance transactions in terms of fast cash instant money (X Press Money, Money Gram

& Ez Remit) & Bank Telex transfer- Swift Wire transfer.

Sale & buy all the major foreign currencies at counter.

Collect cash, k-net or cheque in terms of mode of payment select by customers as per their convenience.

Follow all the AML compliances & CBK rules, regulation & restriction imposed for all the remittance taken place.

Adhere all the safety & security measurement as per guideline given by company to ensure smooth functioning.

Monitor & inspect all the local cash, cheques & foreign currencies lying at counter to ensure no discrepancy in cash at the end of the day report hand over to line managers.

Face new challenges for growth & development of branch by generating new remittance & corporate transactions.

Build up the professionalism in service & ensure best customer service excellence as per company module & standardisation for customer service..

Al Muzaini Exchange – Kuwait

Al Muzaini Exchange is the pioneer in the filed of money exchange in Kuwait. It was incorporated in 1942 & over the 7 decades it holds a good brand image in exchange field amongst the people. On 26th Jan of 1995 it was transformed to a closed shareholding company under the name: Al Muzaini Exchange Co. is having operation over to 70 countries n running with more than 80 branches in Kuwait n known as top quality services.

Head Teller May’12–Mar’14

Handle Multi currency funds transfer to over 100 countries.

Purchase and sale of foreign currencies.

Handle all foreign and local currencies of the branch including distribution and accumulation of cash from tellers.

Keep cash secure and maintain a high level of safety and security for the company.

Handle Instant Money Transfer Product-Western Union Money Transfer, processing of inward and outward transfers, Cash express, Telex Transfer, National Bond, NRE a/c open.

Ensuring timely resolution of customer queries, issuses and improving customer service level.

Checking daily reports with regards to remittance, instant money transfer.

Obtain cheque approvals from management, and release the transactions after credit confirmation from accounts.

Ascertain all statutory requirement, maintenance of records have been compiled with regards to the foreign exchange business.[AML GUIDELINES]

India Infoline Co. Ltd – Jamnager - India

IIFL is a leading financial services group in India offering gamut of services that includes financing, asset and wealth management, equity, commodity and currency broking, financial product distribution, investment banking, institution equities, realty and property advisory services. It has well network of 2250 business locations in India. Insurance Advisor Nov’09–Dec ’11

Welcome & greet the client visiting the branch & give them presentation of Insurance Plans.

Consult with clients about the various insurance plans & their benefits as per their family future needs.

Offer wide range of insurance plans of Met Life Ins. & Max New York Life Ins such as Life insurance policy Pension Plan, child care plans.

Induce clients for their family safety & security. Give them best policy & investment plan for short& long term.

Impart training to staff for various insurance plans at glance in term of profit gain subject to market risk. HDFC BANK FINACE LTD. – Rajkot – India

HDFC LTD. pioneered housing finance in india and has assisted 5.9 million indians to own a home of their own thus far.It has extensive distribution network of 432 inter-connected offices (including 131 offices of HDFC Sales) caters to over 2400 towns & cities across the country. It has been voted the best managed financial services company with a proven track record of excellent corporate governance and value creation for its stakeholders. Operation Executive July’07–Jun ’09

Monitor & Handle all the Retail Asset Operation including various types of financing loan i.e. Personal Loan, Business Loan, Car Loan, Used car Loan.

Check the files logged in system after getting credit approval from the CRM.

Perform the tasks such as check the post documents of loans- Applicant Eligibility documents, Kyc documents, Banking Statement, Loan Agreement & Post Dated Cheques.

Input the queries of files in LOS Finware system and Pass on the discrepancy & queries to Sales coordinators, Sales Executives & Line managers.

Make disbursement process & allot loan payment check to loan applicant. Academic Footsteps

Bachelor of Business Administration Apr’ 03 – Mar’ 06 Saurashtra University, Rajkot – India.

Electives: Financial Mgt, Business Mgt, Marketing Mgt., Accountancy, BusinessLaw, Managerial Economics, Taxation

Achievements & Extra Curricular Activities

Prepared Industrial Visit Report on Adani Food Products Pvt. Ltd. in the Year 2003

Undergone Industrial Training on Ramboo Prolen (India) Pvt. Ltd. in the year 2004.

Undergone Practical Training In channel Of Distribution-Marketing on Atul Auto Pvt. Ltd. in the year 2005

Attended AML & CFT training conducted at HO, BEC in the year 2015, 2016 & 2017

Attended Bob’s Customer Service Program conducted at HO, BEC in the year 2016 Personal Information

Date of Birth : 14-Jan-1986

Nationality : Indian

Marital Status : Engaged

Passport Number : P6275433

Visa Type : 18 Transferable

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