Service Front Office

CURRICULUM VITAE

Alok kumar Choudhary

H. No. ** GALI NO-3

MANDAWALI FAZALPUR DELHI-92

CONTACT NO. 971-***-****,991*******

EMAIL I.D:- ********@*****.***

To earn for myself a position of value in every field of work through my hard work, ability to deliver & the ability to shoulder responsibilities and to work in challenge environment,to get up to date with new technology

10t h

Passed from U.P BOARD

12t h

Passed from U.P BOARD

Completed Graduation from VINAYAKA TAMIL NADU University SANGRI-LA-EROS- New Delhi

Working experience.

02 YAERS AS BELL ATTENDENT IN HOTAL SANGRI-LA-EROSE 19 ASHOKA ROAD NEW DELHI-001

1.

Job Profile :

1.Handling guest baggage at the time of arrival & departure. 2. Ensuring the smooth operation of the hotel lobby and looking after guest needs when ever comes up.

3. Keeping a record of Guest baggage and doing timely inventory of the same being a senior Bell associate.

4. Ensuring the proper manning of the team and taking their regular training about daily operation.

5. Maintaining and good upkeep of First-aid and other equipment required at Bell Desk.

Hyatt Regency Delhi ( 2012 till Nov 2015 )

Bell Services :

1 . Meet & greet with the guest and providing prompt & personal service guest to the guest at the time of arrival at Airport.

2. Arranging transportation for guest according to flight details. 3. Pre- check in of the guest in case of VIP’s.

4. Handling major group arrival, VIP movement & airlines crew, as well as lay over. 5. Coordinating with Airlines offices, in case of lost baggage of the guest. Airport services :

Gone through with Cross exposure at IGI airport as an Airport representative holding below responsibilities.

1. Meet & greet with the guest and providing prompt & personal service guest to the guest at the time of arrival at Airport.

2 Arranging transportation for guest according to flight details. 3 Pre- check in of the guest in case of VIP’s.

4. Handling major group arrival, VIP movement & airlines crew, as well as lay over. 5. Coordinating with Airlines offices, in case of lost baggage of the guest. T he Grand New Delhi (Nov2015 To till now )

Wo rked with The Grand New Delhi As A GSO at Concierge from Nov 2015 to Apr 2016. Worked with TWU Travel with Us PVT LTD as a Junior Tour Executive since December 2016 to Apr 2017.

Date of Birth : 16-01-1987

Father’s Name : Sh. VINOD CHAUDHARY

Gender : MALE

Languages Known : HINDI & ENGLISH

Nationality : INDAIN

Marital Status : MARRIED

I hereby declare that the information above are true and correct as per my knowledge. Date:

Place: DELHI ( ALOK KUMAR )

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