HARDIK PANDYA

PH # 714-***-****

Email: ac2yn0@r.postjobfree.com

SUMMARY

Actively Seeking a challenging opportunity in the field of Quality Assurance as a Software QA Test Engineer

IT professional experience in Quality Assurance related technologies including both web based and client server applications.

Maintains an excellent understanding of SDLC and worked in all phases of Waterfall, Scrum, Kanban and Agile

Strong expertise in establishing QA policies, procedures, strategies, metrics, and developing appropriate process to ensure quality and compliance

Experience in various testing methods such as Functional, System, Integration, Security, Database, Compatibility, Adhoc, Smoke, Web Services, Regression, Web Testing and Performance testing

Strong in reviewing and understanding Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), Use cases, other project related documents and writing detailed test plans, test cases and test scripts

Experienced working with cross-functional teams to test and document new products and enhancements, and manage coordination with onsite and offshore resources

Fast learner, self-motivated QA Analyst, interpersonal & leadership skills, strong communication skills, and documentation skills

Strong knowledge in developing automated scripts such as functional, regression and smoke test cases

Strong knowledge in developing database queries for Backend Testing, trouble-shooting issues and resolving discrepancies.

Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations

Good experience in preparation of test bed, Installation testing, Replication of problems &Generation of bug report.

Has good Domain Knowledge of Automobile, ERP, Insurance, Sales, Supply chain, Restaurant system, Telecom and Financial industry

TECHNICAL SKILLS

Tools: SQL, Bugzilla, QTP, Load Runner, Selenium, Test Director, TOAD, MySQL, Oracle, Putty, ZOC, PGadmin, JIRA, Jenkins, SharePoint,, SoapUI, Team foundation server, HP Quality center ALM,JSON, Postman, API, Restful, Firebug, Firepath, Zephyr, Eclipse, Pycharm, Cucumber

Equipments: Digital Oscilloscope, Spectrum Analyzer, Signal Generator, Power Meter, Point of Sale (POS) Terminal, NCR, ELO, Barcode scanner and receiver, RFID Scanner and Receiver

Applications: MS Office (Word, Excel, PowerPoint, Access, Visio, Project, Exchange), Adobe Photoshop, SQL Server, Notepad++, Evernote

O/S: Linux/Unix, Windows, MS DOS, MAC, Windows NT, Windows Mobile (5.0 & 6.0), J2ME, IOS, Android, IOS

Web Technologies: HTML, XML, CSS, Java, JavaScript, .NET, Angular, J2EE, Main Frame

Wireless Technologies: GSM, UMTS, WCDMA, WiMAX, LTE, Air Sync

Programming: C, C++, C#, VB script, Python, JAVA, Ruby EXPERIENCE

State Compensation Insurance Fund, Pleasanton, CA November 2016 to October 2017 QA Testing Specialist

Performed functional testing on all policy Endorsement application which is called as Policy Administrative system which consists of various modules from quote management to policy administration

The main goal behind this project is to migrate the system from main frame DB2 based to nextgen PAS Policy administrative system, currently working on their phase 1 cycle

Worked on Quote management policy creation system and Price now quote application system in order to create test data ( policy ID ) for Policy administrative endorsement functional testing

Understood the policy workflow and the lifecycle of a worker’s compensation policy to perform thorough end-to-end testing

Expert in test case creation with minimal business requirements provided

Evaluated and recommend appropriate technologies based on product needs and industry trends

Provided test estimates for proposed projects Constantly look for opportunities to improve testing processes

Established testing standards and best practices

Encouraged innovation of process and creative testing methodologies

Working closely with management to determine feasibility of product features HARDIK PANDYA Page 2 of 4

Promoted high quality, scalability, and timely completion of testing timelines

Strong analytical skills with the ability to analyze information and identify and formulate solutions to problems

Provided more in-depth analysis with a high-level view of goals and end deliverables.

Completed work within a reasonable time frame under the supervision of a manager.

Extensive knowledge of and proven experience with data processing systems, and methods of testing and moving solutions to implementation.

Strong knowledge in project management practices and ability to document processes and procedures as needed.

Worked collaboratively with other project team members and independently on assigned tasks and deliverables with minimum supervision

Communicated effectively with users at all levels, from data entry technicians up to senior management, verbally and in writing.

Self-motivated, working closely and actively communicating with team members to accomplish time critical tasks and deliverables

Asked questions and share information gained with other support team members, recording and documenting this knowledge

Elicit and find gaps in user requirements and/or problem description information, and record this information accurately

Conveyed and explained complex problems and solutions in an understandable language to both technical and non-technical persons

Think creatively and critically, analyzing complex problems, weighing multiple solutions, and carefully selecting solutions appropriate to the business needs, project scope, and available resources

Taking responsibility for the integrity of the solution

Worked with both manual test cases as well as converted those into automated test cases. All the designed test cases were created in HP ALM from there converted those test cases into automation using Page factory repository, Test details and test scenario with automation framework using selenium web driver eclipse. Worked with CSS selector, HTML viewer, Fire path, Fire bug and XML editor notepad++ to get the entire page factory repository for respected Ids and X paths.

Worked with various databases using Microsoft SQL server 2012 to check the results of transactions and policy related data Tesla Inc, Fremont, CA January 2013 to November 2016 Sr. QA Engineer

Project consisted of improving receiving, purchasing and car delivery process and to eliminate the problems with the inbound supplier labels, it was decided the labels will be printed from an application in TESLA, verify data is correct, accurate and timely.

Team developed a tool as an extension of the existing supplier collaboration portal; current portal handled the interaction with supplier user base, extended the services to label printing, tool enabled the suppliers to select PO’s released, entered shipping quantities/other relevant data, and print container/master labels.

Tested the mobile application using tablets, Smartphone and emulators, the application consist of receiving the goods in warehouse using their IPhone, android devices

The master labels that are affixed on the palettes are also redesigned so that they can be scanned. By scanning the master label and avoiding the scanning of Container labels, the receiving process is speeded up.

Tested various applications related to share point and ERP based website.

Working on their vehicle delivery system of model S, Model X and upcoming model 3.

Reviewed and analyzed requirements use cases, wireframes and style guides to better understand the system.

Worked on various multiple projects and all of those are based on strict agile approach.

Interacted with Tech Leads, Developers, and BA’s to review business & functional requirements, and resolve any ambiguities.

Using JIRA to aid in Creation of Defects.

Test cases have executed using Zephyr and Quality center based on various projects

Performing Manual Testing for the Application, interacted with Developers, and addressed technical problems.

Highly involved in Environment issue such as Deployment or any other failures in QA environment.

Attended technical and business Requirements review meetings.

Coordinate with Developers and Business Analysts every day to immediately resolve defects.

Writing SQL queries using Microsoft SQL Server 2012, TOAD, My SQL, and Oracle to retrieve the information from the databases to check whether the information has been updated.

Worked on various testing driven tools such as team foundation server, HP quality center, Zephyr for maintaining and creating new test scripts

Database testing to compare the old system with new system when any requirement conflicts occur between two systems.

Working with automation team and collaborating with offshore team as subject matter expert of project and providing them solution to automate the regression suites of applications.

Changed phase from manual to automation; lead to the start of using Selenium Web Driver to maintain script and creating new script using, Pycharm and Python

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Papa John’s Restaurant System, Louisville, KY April 2012 to December 2012 QA Analyst

Application used was POS system based on JavaScript with the combination of client and web application; worked on Phase 1 to migrate old Linux based system V6 to Java based system (touch screen concept).

Tested different approaches in POS lab for different functionalities such as Product, Time Scheduling, Driver Dispatch, payment and highly involved in the end-to-end testing for Phase 1.

Worked closely with QA environment to build issue, closing and opening issues, and labor schedule.

Tested functionalities where NextGen POS and online order system integrated together and performed setup and testing.

Reviewed and analyzed requirements use cases, wireframes and style guides to better understand the system.

Project was mostly based on Waterfall approach and eventually migrated to Agile.

Interacted with Tech Leads, Developers, and BA’s to review Business and Functional Requirements, and resolve ambiguities.

Used Bugzilla to Creation of defects and used Jenkins server for deployment in QA environment.

Performed Manual Testing for the Application, interacted with developers, and discussed technical problems to resolution.

Highly involved in environment issue such as deployment and any failures identified in the QA boxes.

Attended technical and business requirements review meetings.

Coordinated with Developers and Business Analysts daily to immediately resolve defects.

Helped Developers where the root causes in the system for any bug.

Wrote SQL queries using Profit Data to retrieve information from the databases to verify the information was updated.

Database testing to compare the old system with new system and analyze any requirement conflicts between two systems.

Changed different line of data and ensure Point of Sale system handled data correctly.

Worked with Linux system to create Payment Monetra Setup in testing environment because system was hybrid Linux/JavaScript.

Received employee appreciation from the Quality Assurance team. Wells Fargo Inc. (Trust and Payment System), Minneapolis, MN December 2011 to March 2012 System QA Analyst

Worked with TPS Web Application for pension plan, 401K plan with different types of payments; lump sum payment, Wystar payment, periodic, and special periodic payments.

The application allowed customers to review/update information on payments, address, social security, select facilities of payments to manual pay, ACH, check outstanding, or stop payments in cases of an accident or death.

Reviewed and analyzed requirements, technical specification documentation, detailed definition documentation, and reviewed business scenarios prior to testing.

Worked in an agile methodology in a Scrum environment.

Interacted with the Tech Leads, Developers, and BA’s to review business/functional requirements and resolve and ambiguities.

Used Quality Center for interacting with test cases and test labs

Performed Manual Testing of the Application, interacted with Developers, and discussed technical problems/solutions.

Customized Quality Center to automate QTP scripts and generated reports.

Created data driven QTP scripts, executed multiple iterations, and created customized QTP results file for each script executed.

Coordinated with Developers and BA’s daily to immediately resolve defects and attended technical review meetings.

Provided metrics and project updates for the Manual test and Automation test efforts

Wrote SQL queries using DB2 to retrieve the information from the databases to check whether the information has been updated.

Extensively used QTP for the regression testing and the system was little complex in the phase 2 where I have entered so they stick with manual testing for their new builds.

Telecom Technology Services Inc., Pleasanton, CA September 2011 to December 2011 QA/Test Engineer

Proprietary feature used by Motorola for synchronization of contacts, calendar events, and emails to/from Exchange.

This new feature helped the user to take personal data like contacts, emails, and calendar events and store in the server.

Used AirSync protocol and Moto sync transfers data from mobile to Exchange Server; allowed end-user to perform background automate synchronization to aid in contacting the client.

Involved in projects through end-to-end testing phase for the mobile applications.

Attended client calls to gather project testing requirements.

Worked with gap analysis testing, sanity/smoke testing, integration testing, localization testing (repository testing), regression testing, and regression testing.

Tested chat conversations, sent/received picture messages, MMS, SMS from chats, and conversations calls. HARDIK PANDYA Page 4 of 4

Test functionalities with PC version for respective messenger; blocking/unblocking contacts, add/delete contacts, group display.

Performed testing for automated test cases for image/text comparison, bugs reporting using tracking tool, and updated bug status.

Involved in regular discussions with Developers regarding defects provided by Testing Status Reports.

Performed compatibility testing with various Motorola mobile handsets to ensure functionality operated smoothly.

Involved in user acceptance testing to ensure the application operated according to client requirements.

Played an active role in testing the sync related applications to identify any additional defects. Mobile Net Services Inc., Irvine, CA March 2011 to September 2011 Mobile Test Engineer

The push messaging service enhanced performance for message delivery/sync and push management.

Created real push-event technology; synchronization with incoming/outgoing events, rather periodical checks for change.

Helped develop push email client application for all J2ME supported Windows Mobile 5.0 and 6.0 supported devices; allowing end-users to receive emails on ones mobile from variety of data sources (Office, Gmail, Yahoo, Home/other mails).

Responsible for in-depth analysis on requirements and identifying business gaps.

Coordinated with the Development team to fix reported issues in the integration testing.

Ensured the Workflow and Counterparty Workflow functionalities were implemented per company requirements.

Validated the functionalities in the different mail folders.

Worked on Functional Study of application.

Prepared Test Cases from Use Cases, Test Case Reviews/Updates, and Test Case execution.

Involved in Smoke Testing, Functional Testing, System Testing, Integration Testing, Regression Testing.

Working in defect tracking and reporting using Excel’s Pivot Tables.

Prepared defect report, test summary report, bug report for the client, and testing project coordination with PM. California State University, Los Angeles, CA December 2009 to February 2011 Technical Assistant

Worked in the University Data Center of CSULA while attending college.

Server networking, monitoring network problems, basic troubleshoots, server racking and cabling.

Monitor and Operate Data Centers critical functions and facilities to meet or exceed Service Levels.

Measure and record vital statistics and produce appropriate reports, including shift and weekly reports.

Record and maintain accurate incident and change records and logs.

Respond physically to trouble situations within the local facility and conduct troubleshooting (including of telecom circuits).

Detect and dispatch help for trouble situations within non-local facilities, and attempt remote troubleshooting if possible/practical.

Monitor, correct, and report observed infractions of security policies and procedures.

Communicate regularly with peer Technicians in other team facilities regarding operational situations and health.

Contribute suggestions for improvements in the quality, integrity, and efficiency of operations. EDUCATION

California State University, Los Angeles, CA, 2011 Master of Science in Electrical & Computer Engineering C.U Shah College of Engineering and Technology, Gujarat, India, 2007 Bachelor of Technology in Biomedical & Electronics Engineering

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