Customer Service Professional Experience

Asgar Syed

#***, *** ***** *** ****, Sanjay Nagar, Bangalore – 560078. INDIA.

PHONE; +91-733*******

Email – *******@*****.***

SKYP ID- SYEDASGAR00

DUTIES & RESPONSIBILITIES

Operate and supervise overall function of production unit within the terms & guidelines of the quality & safety policy.

Ensure that the company’s reputation for food quality and service is enhanced.

To recruit, train and manage all levels of kitchen department staff as and when required.

Supervise junior staff to ensure all Technical aspects/obligations of the business are being complied with and fulfilled.

Participate in the monthly HACCP team meetings.

Complete and submit brief monthly reports to the management team meeting relating to problems & issues, progress and future requirements.

Assist in conducting the induction and training new employees on Food safety, HACCP.

Verifies that kitchen staff follows all recipes and portions servings

correctly.

Keeps kitchen, dish, and storage areas clean and organized.

Places food and supply orders as directed.

Receives product be verifying invoice and freshness of

merchandise.

• Hires and trains employees to company standards.

Sets excellent customer service and work examples.

• Actively participates as a member of the management team.

Manages staffing levels throughout shift.

•Oversees kitchen labor and food cost to budgetary requirements.

Performs additional responsibilities, although not detailed, as requested by the Executive chef.

SKILLS

PASTRY

Make cakes with all type of sugar past

Shape model cakes

Fine dining desserts

Ice creams

Sorbet

Plated desserts

Pastry shop desserts

All type of cakes and pastry’s

Petit fours

Chocolate show pieces

Chocolate craft

Gelato

Homemade chocolate

Mauling chocolate

BAKERY

making croissant lamination and its products

Puff lamination.

Type of German bread, French, Italian etc…

All type of bread product

Savories.

Tart and pies

PRESENTLY WORKING

March 2014- TILL DATE

GLUF FOODS PRODUCTION

NOVA VENEZIA.

DOHA, QATAR

PASTRY CHEF

PROFESSIONAL EXPERIENCE

January 2011 – Feb 2014.

Hotel La Classic – Bangalore – INDIA.

PASTRY SOUS CHEF

JUNE 2009 – MAY 2010.

Hotel Holiday Villa Doha – Qatar.

Pastry SOUS CHEF.

Oct 2005 – May 2009

Hotel Solitaire Bangalore – INDIA.

Pastry/bakery CHEF –DE-PARTI

MAY 2003 – AUGUST 2005

DUBAI CONCORDE HOTEL

Pastry/ bakery COMMI CHEF

JANUARY 2003

HAYATT GOA – INDIA.

Pastry/ bakery TRANEE COMMI CHEF.

OCT 2000- DEC 2002

GOLDEN PALMS RESORT AND SPA – BANGALORE - INDIA

MARCH 2001 TO MARCH 2002

HILTON GOLDEN PALMS RESORT AND SPA – BANGALORE – INDIA.

COMMIS CHEF.

INDUSTRIAL TRAININGS

Trained in THE TAJ WEST END BANGALORE – INDIA, November 1999 Till December 1999.

EDUCATION QUALIFICATION

BACHELOR’S DEGREE IN HOTEL MANAGEMENT (B.H.M)

UNIVERSITY : BANGALORE UNIVERSITY – INDIA.

YEAR OF PASSING : NOVEMBER 2001.

TECHNICAL QUALIFICATION

HACCAP Certification from JOHNSON DIVERSEY Safe Hand Food Consultants Dubai UAE.

Certification in Fire Safety Training and First Aid –usha armor - INDIA.

PERSONNEL PROFILE

NAME : ASGAR SYED

FATHER’S NAME ; SYED AMANULLA

DATE OF BIRTH : 20-7-1977

SEX : MALE

MARITAL STATUS : MARRIED

NATIONALITY : INDIAN

LANGUAGES KNOWN : ENGLISH, ARABIC AND HINDI.

PASSPORT NUMBER : k2663158

DATE OF ISSUE : 29/03/2012

DATE OF EXPIRY : 28/03/2022

Asgar Syed.

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