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Office Customer Service

Location:
Dumfries, VA
Posted:
October 26, 2017

Contact this candidate

Resume:

Sayed Ismail

Add: ***** fraley blvd Dumfries VA *2026

Cell no : 773-***-****

E-mail: ac2ykc@r.postjobfree.com

Education

Nasir Khesraw High School, Kabul Afghanistan (2005)

High School Certificate

Computer Skills

Operating System

Window’s 98 2. Window’s 2000 Professional 3. Window’s 2000 Advance Server 4.

Window’s 2003 Advance Server 5. Window’s Xp2006 6. Window’s me 7. Linux Red Hat

Microsoft Office

Microsoft Excel

Microsoft Access

Microsoft Word

And other

Experience

Logistics & Facilitation officer (2004 – 2006)

Azizi Hotak Group

Procurement of goods and services to the Company.

Maintain procurement department files. Ensure all documents are available.

Preparing of the price lists of equipment for all pump station of the company.

Preparing of monthly reports.

Purchasing of all construction material and technical equipment for the company.

Preparing of the transportation by track on the projects during the day.

Preparing of payment request for the finance department.

Keeping accurate stock control and report all the time monthly.

Getting of plates for all the vehicles of Azizi Hotak Group.(Traffic Department)

Doing all custom clearance for the company.

Purchasing of the materials for Kitchen.

Arranging of the parties for the company.

Arranging of extra materials for office when needed.

Purchasing of uniform for workers.

Purchasing of stationery and furniture for office.

Controlling of the cleaners to clean the office.

Controlling of the kitchen and the food about the quality and neat.

Repairing of the office painting, electrical, water supply.

Controlling of electricity and repairing of generator and cars when needed.

Trainee Employee in Azizi bank (2nd January 2006 – 20nd February 2006)

Azizi Bank (Malik Asghar Square, Next to Ministry of Foreign Affairs)

Get the training related to different financial terms

Get the training of Banking Software

CBS training for 40 days

Get knowledge of Banking terminologies

Practical classes for different sections of Bank

Get appreciation certificate from Azizi bank

Work experience in Azizi bank (2nd Jan 2006 tell 30 May 2008)

Azizi Bank (Malik Asghar Square, Next to Ministry of Foreign Affairs)

CSO,(Customer Service Officer)

Authorization of account opening

Authorization of voucher

Controlling of all customer service representative'

Solve the problem of customer

Issuing of cheque book

Account opening and closing register, cheque book register

Given statement of account to the specific customer or for authorize person

Statement register

Remittance Officer,

All Inward funds transfer

Issuing of Banker cheque

Account statement

funds transfer to all local branches of Azizi Bank

Passing the entry of funds that comes from province branches of Azizi Bank

Reconciliation of entry that relate to our department

Compliance Officer,

LCTR transaction report

STR report

CIF report

AOF,s Report

TT,s Report

Western Union Transaction report

Make monthly report and forward to head office department

Payment Settlement Officer,

Filling the TT forms to the customer

Pass the transfer entry's

Swift Message

ITRS report

Transfers

Reconciliation of TT's

Filling

Western Union,

Inbound transaction

Outbound transaction

Branch Operation Manager, [Faryab Branch]

Control of branch

Direct contact to the customer to make solve the problem

Authorization of CIF, AOF's, uploading of sign & photo to the system

Account statement

Authorizing of cheque book

Checking the cash report at the end of day

Sending the report of the account scheme

Sending the report daily to the main branch.

Authorizing of the Debits more than 5000 dollars.

Logistics and Facilitation Officer, [May 2008-Jan 2009] New Afghan Logistics Company

Preparation of all necessary document for handling of logistics good according to the policies.

Monitor the Kitchen food service, purchase the foods for the kitchen .

Preparing the transportation for the office staff to home-office-travel.

Material and supplies stocking in a proper place.

monitor office interior and exterior cleanliness and maintenance.

Maintain the records of logistics process related documents and files.

Raise purchase order.

Prepare reports and monitor the projects as required

Deal with the suppliers for construction Materials and other requirements for the office.

Preparing the transport for delivery of the containers to the projects as required.

Doing the custom clearance of the goods for the company.

Purchasing of stationary for the office.

Purchasing of supporting fuel. Oil fuel filter for generators.

Repairing of the cars and generators when needed.

Controlling of the cleaners to clean the office.

Repairing of the office, electricity water supply and some other necessary things.

Getting visas for the foreigners stuff of the company.

Undertake field missions when required.

Custom Clearance of goods, vehicles.

Getting the afghan visas for the foreigners .

Getting the booklets and plates for other offices.

British Embassy Kabul (Jan 2009-Sep-2010) Facilitation & Logistics Officer.

Registration of vehicles getting CD plates and booklets

Custom clearance of the vehicles and the other documents through ministry of finance airport custom Kabul custom.

Delivering of mails through Embassy to ministries, presidential palace, parliament, Embassies, UN organization, and other addresses in Kabul.

Doing of the UNHAS booking

Booking of tickets from UNHAS &Safi Airways to embassy taking of documents to Pouch and bringing of documents from UNHAS to Embassy.

Processing of documents to ministry of foreign affairs, ministry of interior affairs and ministry of finance.

Doing of airport facilitation for the incoming passengers & outgoing passengers like checking of their luggage’s, passport checking.

Doing of all kinds of Facilitation for the British Embassy, delivery of the goods from embassy to Airport, Lashkargah and some other places by Truck.

Getting visas for all UK Stuff Diplomatic visas and none diplomatic visas.

Getting of work permit for all the Pakistani workers in British Embassy.

Doing of all custom clearance for the Lash Kargah and Kabul.

Logistics job Details:

Purchase supplies for all the British Embassy & Lashkargah.

Organizing transport from supplier’s airport & custom to Embassy & Lashkargah.

Purchasing of Stationary for the Embassy.

Updating of all the stores like stationary, vehicle spare parts, house hold items.

Provide and distributing of the stationary and office items to all department of British Embassy.

Preparing of the procurement request for all supplies office and guest houses.

Arrange the parties and ceremonies for the British embassy, like preparing of the rugs, music, Tarpaulins and all necessary things.

Purchasing of vehicle spare parts for British Embassy workshop.

Purchasing of Oil for all the vehicles of British Embassy.

Coordinate work with base managers.

Traveling to Kandahar Helman sometimes for doing some logistics work and custom clearance Requirements’.

Preparing of payment request to the finance Department.

Filling of all the necessary document in accurate.

Doing of inventory of all the stocks and maintain the reports of stock update every month.

Purchasing of furniture for the British Embassy.

Controlling of the cleaners to clean all the places.

Purchasing of electric devices and plumbing devices when needed.

Repairing of generators when needed.

Pax Mondial [ Sep 2010-30 oct 2011]

Contracts Administrator & Logistic Officer.

Making the timesheets of all workers every month.

Doing the inventory for the entire warehouse every month.

Preparing the project list with expenses to my Manager.

Controlling all the workers & also checking the fuel every day.

Checking of workers attendance.

Giving the update report the main office about the stock.

Purchasing of electrical and plumbing materials for all projects.

Purchasing of stationary oil furniture and some other materials for office.

Repairing of the official vehicles when needed.

Controlling of all the workers on the project and the warehouse.

Arranging of the interview for the workers in KAIA and ISAF for getting the Batch.

Filling the forms for the workers.

Kopcke Global.( 30 Oct 2011- September 2012 )

As transport Coordinator.

Updating the Truck Hire locks.

Preparing the schedule for the drivers.

Preparing the truck for the delivery of the stuff to the customers.

Preparing the truck way bill.

Checking the temperature of the truck .

Sealing the trucks .

Giving the reports to our offices.

Checking the tiny tag .

Controlling the local drivers .

CACI ( September 2012 till September 2014)

Kabul Afghanistan

Worked as English to Dari and Pashto translator and facilitation officer with US CENTCOM projects.

Uber Driver ( 2015 till now )

Just driving around the DC area.

Skills

Able to work full time

Able to do all administrative duties

Able to learn fast

Motivated worker

Able to work with patience

Good skill of tongue

Hobbies

Sports (Football)

Reading

Music

Language Skills

Language

READ

WRITE

SPEAK

UNDERSTAND

Dari

Yes

Yes

Yes

Yes

Pashto

Yes

No

Yes

Yes

English

Yes

Yes

Yes

Yes

References

Khuja Nabiullah

Administrator

British Embassy Kabul, Afghanistan

009*-***-***-***

Engineer Jawed Mayar



Contact this candidate