Sales Customer Service
Resume:
Ivan L. White
*********@*****.***
Seeking a new career direction that is a challenging position which I can utilize my experience in sales, marketing, and customer service.
Over ten years of experience working with the public, excellent interpersonal skills.
Over two years of experience working with young adults 12 – 24 years of age.
Two years of experience working as a Dietary Aid.
Five years of experience working in office settings using computer programs (MS Word, MS Publisher, and Excel).
Excellent safety and attendance records.
Efficiently and effectively perform job duties with high quality output.
Willing to work overtime and holidays.
Work Experience
Caretaker
Pace Opportunities Inc.
Longview, TX 75604
December 2015 – December 2016
Care for up to eight different clients.
Groom and bathe patients, also prepare their meals.
Administered medications due to doctors’ instructions.
Documented patients behavior and reported abnormalities symptoms to the supervisor.
Perform light household duties, assist clients when needed.
CPR Certified.
Service Advisor
Gorman McCracken VW/Mazda
Longview, TX 75604
August 2014 – October 2016
Greet each customer in a professional and courteous manner.
Educate the customer on the parts and service options when their vehicles need repair.
Assist with insurance claims process, collision repair process, and payment procedures.
Supervise and route each repair including disbursement of all paperwork, scheduling maintenance service, coordinating sublet work and all other aspect of the repair necessary to provide the customer.
Automobile Salesman
Car-Mart of Longview
Longview, TX 75604
November 2012 – July 2014
Direct and coordinate activities involving sales of manufactured products, services, commodities, subject of sale.
Review operational records and reports to project sales and determine profitability
Resolve customer complaints regarding sales and service.
Coordinating finances with manager and account manager.
Greeting customers making myself available to answer any questions the customer may have, also acknowledging the customer about the vehicle, such as options the vehicle may have, and the warranty.
Front Desk Agent
Comfort Suites
Texarkana, TX 75503
August 2011 – November 2012
Greeting the guests as they walk in.
Assigning rooms and making sure the guests are comfortable.
Advise housekeeping staff when rooms have vacated and ready for cleaning.
Compute bills, collect payments, and make any changes for the comfortability for the guests.
Experience with: ASI front desk, Centrex phone consoles, and automated telephone answering systems, MS Office, and MS Words.
Temporary Worker
Express Personnel
Edmond, OK 73013/Stillwater, OK 74075
August 2009 – July 2011
Worked varies companies entering information into databases using Excel.
Customer representative with OSU Student Union.
Operated forklifts and worked in shipping/receiving.
Worked on assembly lines.
Social Development Advisor
Job Corp
Guthrie, OK 73044
December 2007 – April 2009
Counseled youth (16 – 24 years of age) in residential training facility.
Evaluated the work, attitude, and hygiene of trainees.
Provided direct service and support to individuals.
Recruited, interviewed, and selected clients to become wing leaders.
Served as a mentor and meeting facilitator.
Prepare and maintained records and reports.
Researched and analyzed members need to determine program directions and goals. Foam Supervisor
Advance Insulation
Beaufort, SC 29903
February 2006 – June 2006
Supervised up to 8 crew members.
Trained employees on the proper way to use the foam machine.
Observed employee work and made recommendations.
Ensured work environment was clean and safe.
Recommended and ensured proper PPE (respirators, suits, etc were used.
Communicated with customers to increase their understanding and awareness of the process and procedures being done.
Inspector
Microfibers Inc.
Winston-Salem, NC 27103
October 2003 – January 2006
Inspected finished product to ensure quality.
Loaded dye machines as part of the production process.
Removed debris from the material.
Ensured material was loaded per specifications in order to prevent damage.
Maintained a safe and clean work environment.
Followed safety protocol and used assigned PPE as specified
Operated various machines per instructions.
Drove forklifts (forklift certified).
Dietary Assistant
Forsyth Medical Center
Winston-Salem, NC 27103
April 2002 – October 2003
Pulled meals/beverages for patients according to their doctor’s specifications.
Loaded and delivered patients’ meals/beverages.
Maintained a safe and healthy work environment.
Interacted with patients to make them feel better about their environment and their unique situations.
Administrative Assistant
Langston University Development Foundation
Langston, OK 73050
August 1998 – June 2001
Wrote memos and other correspondence.
Assisted students with their book loans.
Used a PC for recordkeeping.
Filed, answered phones, and operated office equipment.
Routed incoming mail to the correct personnel.
Education
Langston University
Langston, OK 73050
July 1997 – October 2001
Coyle High School
Coyle, OK 73027
August 1993 – May 1997
Upward Bound
Who’s Who Award
Big Brother & Big Sister Program
Member of FHA
Reference
Soncearay Colette Higgins
Workforce Solutions
114 W. Harrison Ave.
Guthrie, OK 73044
Christine Mirich
Barnett Auto Sales
800 HWY 31 E
Longview, TX 75604
Darren Poole
Soil Solutions
1703 Vargrave St.
Winston-Salem, NC 27107
Contact this candidate