Customer Service Representative
Resume:
Deborah V. Leon
Perris CA, ***70
ac2yfm@r.postjobfree.com
Qualifications:
4+ Years Sales Representative Experience
Experienced Clerical Assistant and Receptionist- clerical and support services by: filing, record keeping, scheduling appointments. Receptionist: answering a multi-line phone system, screening and accessing calls
Well Versed in Quality Focus & Problem Solving Skills
Providing Excellent Customer Service- responding to external and internal customers, greeting and assisting visitors in a professional manner
Knowledgeable in maintaining and updating a variety of records, reports, schedules, etc., and able to assist other staff with various duties as assigned
Experience:
2014 to Present Rightime Home Service Riverside, CA
Customer Service Representative
Provided clerical assistance- answered a multi-line phone system, screening and accessing calls, delivering messages to proper recipient in a timely and professional manner
Provided excellent customer service- responded to all members, greeting and assisting visitors in a timely and professional manner
Lead closing customer service representative - overseeing closing shift to ensure a high level of productivity as well as monitoring for ample phone coverage at all times, and training new team members
2012 to 2014 Fountain of Life Moreno Valley, CA
Administrative Assistant
Providing administrative assistance in the office; daily organizing of all paperwork
Participated in fundraising and coordinating events
Work with the music team; participated in sales and marketing meetings within the music department
Voice coach; providing voice lessons to students
Administer and organize all musicians and singers for the church’s music department
Working closely with the Pastor and upper management
2010 to Present Leon Event Staffing Moreno Valley, CA
Free Lance Event Coordinator
Coordinated all events for weddings, conferences, banquets, birthdays, concerts, etc.
Organized the event’s location, time of arrival, daily activities and lodging for clients
Worked in Sales & Marketing to increase monthly sales goals
Located venues according to events; provided a lot of networking for existing and future clients
2006 to 2010 This Rock Apostolic Church Moreno Valley, CA
Secretary
Provided clerical assistance- answered a multi-line phone system, screening and accessing calls, delivering messages to proper recipient in a timely and professional manner
Provided excellent customer service- responded to all members, greeting and assisting visitors in a timely and professional manner
Worked closely with Pastor, pastor’s wife and other staff regarding filing of paperwork for church administration
Provided inventory control on church members and visitors
Education:
Anthem College: General Studies & Business Management Online Course
Valley View High School: High School Diploma Moreno Valley, CA
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