WALTER TOKICH

***** ******* ******

Torrance, CA 90504

Home 310-***-****

Cell 310-***-****

Work 310-***-****

CAREER OBJECTIVE:

To obtain a position in the area of Field Service with an opportunity for growth into either Management or Technical Training.

WORK EXPERIENCE:

Providence Health and Services: Torrance, Ca

Infrastructure system Administrator

October 2008 to Present

Perform on-site maintenance on Avaya phone system with Avaya Aura Messaging and maintained SpectraLink wireless phone system. Also do moves, adds and changes to equipment and reprogram system software. Maintain accurate timekeeping and mileage reports. Provided coverage for Little Company of Mary Medical Center Torrance, San Pedro and PMI (Providence Medical Institute) sites throughout the South Bay area.

Siemens Enterprise Networks: Cypress, California

Account Engineer

May 1995 to October 2008

Perform on-site maintenance on customer CBX equipment. Also do moves, adds and changes to equipment and reprogram system software. Maintain accurate timekeeping and mileage reports. Assigned to Kaiser Hospital in Harbor City as a daily on-site technician to meet service requests and system changes as needed. Trained on Siemens 9200, 9006, HiPath 3000 and Phonemail.

Magnasync: Hollywood, California

Field Service Engineer

August 1990 to May 1995

Test and trouble shoot to board level microprocessor controlled voice logging equipment. Provide technical support to representatives all across the country, Installation, Maintenance and conduct training seminars. I also perform some in-house board repairs to component level.

Douglas Aircraft Company: Long Beach, California

CAD/CAM Hardware Support

November 1989 to July 1990

Principal duties include planning, installing, relocating, and maintenance of CAD equipment. Hardware support to E & S PS350, Silicon Graphics 4D/20 and 3000 series, Talaris 800 plotter, Calcomp 5733 Electrostatic plotter, HP 360SRX workstation.

Telecommunications Service Analyst

June 1987 to November 1989

Principal duties include planning, installing, relocating, and maintenance of ADPE equipment for DAC. This includes IBM controllers 3274-61C, 3274-41C, 3174-01R, Telex 1174, and Trivex 712. Also, I worked on IBM terminals 3179-G, 3192-G, 3278-C2, 3279-S3G, PC/XT, Lee Data P3270, P1191, Telex 191, and Trivex 772. I worked on Dataproducts printers model 8070A and 8070B, Trivex 874, 862, 8087, and ISI 468. My duties also included training personnel on trouble shooting Trivex equipment.

Momentum Technologies: Los Angeles, California

Field Service Technician

June 1986 to June 1987

Field Service Engineer assigned to McDonnell Douglas facility maintaining Trivex +70 equipment. After two months I was assigned total responsibility for the C6 Torrance facility. Awarded CE of the month for August 1986.

Amistar: Torrance, California

Electronic Technician

December 1983 to June 1986

Troubleshoot and test circuit boards to component level. Was assigned position of Lead for three months in absence of my Lead. I operated a Tektronics oscilloscope, multimeter and several company designed test units to simulate machine operation.

Harbor Occupational Center

Adult Education Vocational Instructor

September 1989 to June 1990

I maintained a part time position teaching Basic Electrical Theory in the evening’s two days a week three hours a night. I also hold a five year full time teaching credential.

REFERENCES: Available upon request.

EDUCATION

Control Data Institute; Inglewood, California

Computer Technology and Repair

Courses included basic electrical theory, computer operations, and troubleshooting to board level on CDC Cyber 18 system.

Graduated: November of 1983

National Technical Schools; Los Angeles, California

Computer Maintenance

Courses included basic electrical theory, humanities, and emphasis on troubleshooting to component level.

Completed 700 hours of training

San Pedro High School; San Pedro, California

Major: Industrial Electrical Maintenance

Gold Seal Bearer, graduated 30th in my class

GPA - 3.65

Graduated: June of 1982

Harbor Occupational Center; San Pedro, California

Industrial Electrical Maintenance

Courses included basic electrical theory, motor controls, and housewiring.

Completed: March of 1981 572 hours

West Coast University; Los Angeles, California

Bachelor in Industrial Technology (Working)

Courses taken to date are Critical Thinking, Math 105, Math 106, English Composition 150, History 321, Microeconomics 201, and Chemistry 107

GPA - 3.85

Completed 24 units to date

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