Customer Service Microsoft Office

Miesha Willoughby

Full Time or Part Time Employee

San Francisco, CA

****************@*****.*** - 916-***-****

I am a hardworking, organized and have great communication skills. Looking for an opportunity to enhance my abilites in customer service, buisness management, and Leadership. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Consultant

Modsquad inc. - Sacramento, CA - February 2016 to Present Tier 1 Consultant for and inclusive high end fashion company in Los Angeles. Share our expertise in fashion and customer service. Had the ability to work from home. Zendesk, Zopim, Slack, Basecamp and symphony commerce experience.Along with experience working with dual monitors. Advisor -PT

Warby Parker - San Francisco, CA - November 2015 to February 2016 Responsibilities

To give great service to customers by having product knowledge . Assist customers that need an understanding about eyeglass prescription.

Accomplishments

Able to be less supervised first week starting positon . Skills Used

Using the Ipad and Pupilodemeter.

Full Time Consultant

GAP Inc - Rocklin, CA - January 2014 to January 2016 Understand the mission of Gap inc. Provide excellent customer support via phone. De-escalate customers without close supervision. Knowledgable about fashion and the product of all Gap inc. brands. Attentive and friendly.

EDUCATION

Natomas High School - Sacramento, CA

SKILLS

Microsoft Excel (10+ years), Microsoft Office (10+ years), Adobe Photoshop (4 years), Google Docs (4 years), Computer Skills (10+ years), Computer Savvy, Sales (6 years), Administration (3 years), Fashion Styling (2 years), Zendesk (1 year), Capone (Less than 1 year), Symphony Commerce (Less than 1 year), Onelogin (1 year), Basecamp (1 year), Zopim-online chatting (Less than 1 year)

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