Manager operations and or installation

James Hurd

** ****** **. ********, ** ***** 732-***-**** j *******@*****.***

INSTALLATION MANAGER / FIELD SUPERVISOR

Client Focused Installation manager with 10+ years of providing solutions to customers.Solid understanding of all phases of multi million dollar Residential Home and light commercial construction company. Experienced manager with excellent client and project management skill. Action oriented with strong ability to communicate

.Experience includes but not limited to managing Field Inspectors and sub contractors installing replacement windows,doors,roofing, siding,Solar Systems and HVAC products including all recruiting,hiring and training of employees and sub contractors so that company installation standards and customer expectations are exceeded. Meticulous and excellent working under pressure either working with my Team or as an individual.

Broad industry experience includes Construction,Project Management and Logistics. Key Skills

● Excel in management of Roofing,Siding

and Windows installations.

● Team Liaison between Roof and Solar

panel Installers.

● Site Safety Compliance

● Certified EPA Lead

● Strong Verbal

communication.

● Computer Proficient

● Customer Satisfaction

● Multi Task Management

● Team Leadership and development

● Process Management

● Installer recruitment and Training

Employer Summary

SEARS HOME IMPROVEMENT (MOORESTOWN,NJ) EXTERIOR AND HVAC INSTALLATION MANAGER, 7/13 TO PRESENT

Manage Exterior and HVAC Department from Contract to Completion by reviewing each approved project, providing comments to Sales management and sales consultant and “accept” the final approved project. Assigning the best installer to complete each task while communicating with all customers throughout to entire process making sure they get the WOW experience they were expecting! Maintain and exceed installation goals on a consistent basis. Focus on Key Time frame metrics like, contract to measure and install to completion. Organize, assign and supervise Independent Contractors to approved projects to complete the required work within the prescribed budget and time set forth within the Purchase Orders. Recruit, hire, train and maintain competent Installer base to provide our customers the best installation experience possible and insuring repeat business. Complete all Weekly, Monthly review Backlog and schedule Reports allowing accurate and precise evaluation of how department is doing. Participate in all company meeting and conference calls.

● Multiple awards for “Power of Performance” and Production ”Team” of The Month Nationwide HOME DEPOT AT HOME SERVICES. (ROBBINSVILLE, NJ) Installation Manager, 5/01 to 6/13 Managed all phases of home/light commercial installation company including managing,hiring and training Field inspectors and sub contractors. Assisted Sales Managers to train and guide Sales Consultants with product knowledge to assure they would be able to correct product decisions in customers home.Completed weekly,monthly schedules for all field inspectors. Assisted PC's in scheduling installers when a specific installer had to be used to complete difficult project. Provided Branch Installation Manager weekly and monthly reports: Gross Margin, Branch operating Margin, Revenue projections and Back Log installation review. Education & Certifications

● MIDDLESEX COUNTY COLLEGE; ASSOC BUSINESS MANAGEMENT

● DEVRY TECHNICAL INSTITUTE ; COMPUTER ACCOUNTING CERTIFICATE

● EPA CERTIFIED LEAD RENOVATOR, OSHA SAFETY AND COMPLIENCE

● GREEN SUN SOLAR; 3 MONTH WORKSHOP IN RESIDENTIAL AND LIGHT COMMERCIAL SOLAR SALES AND INSTALLATION

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