Jaynie M Thomas, PMP
**** * ** *** * ● Edinburgh, IN 46124 ● CELL 317-***-**** ● **********@*****.*** Professional Summary
Accomplished and energetic Project Manager with a solid history of achieving project deliverables. Motivated leader with strong organization and prioritization abilities.
Skills
Team Building and Mentoring Critical Thinking Client Relations & Vendor Management Com- plex Problem Solving Negotiation Risk Management and Troubleshooting Priority Driven Persuasive and Organized Management of resources Experience
Oxford Healthcare IT
Beacon Enterprise Project Manager (Oct 2016 - Current)
• Complete all project documentation
• Supervise and lead six direct and multiple auxiliary project resources
• Complete project on time and within budget
• Facilitated leadership and stakeholder relationships
• Complete weekly team meetings and status reporting
• Eclipse project software utilized to manage resources and project timelines. CSI Healthcare IT
Senior Certified EPIC ASAP Analyst (May 2016- October 2016)
• Primary owner physician build
• Serve as a resource on the ASAP ED Team for new Epic Implementation for 3 cycles/14 ER Departments
• Followed change management process to resolve problem tickets
• Extensive build experience with the roles, menus, flowsheets, smart data, navigator, user/provider, security, pro- files, care areas, views and dashboards.
• Provide support and improvements for client’s Epic system Franciscan Alliance - AIS –Greenwood
Project Manager, PMP (November 2014-May 2016)
Project Experience
• PM Beacon Oncology, Retail Pharmacy-QS1, Hospitality Suite Upgrade and other assigned projects o Complete all projects documentation(SOW, chart, detailed scope, communication and budget documentation) o Worked with key stakeholders meet business and end users needs and expectations o Identified and mitigate project issues and risks o Prepared and monitored project schedule, budge and complete weekly status o Facilitated workflow and process review sessions with customer o Provided weekly project status reports to leadership and project teams o Utilize Eclipse Software and Microsoft Project to maintain project schedules Franciscan Alliance-AIS-Greenwood
Lead Application Coordinator for ASAP-(July 2010-November 2014)
• ASAP Application Team Lead 2011-2014
• ASAP Certified NVT’s 2016 recertification
• Extensive build experience
• Facilitated ED User Group. Documented and update project plans, issue list, and daily priorities.
• ASAP ICD-10 and Security Lead
• Implementation, Go-Lives, Support & Optimization for Clinical Documentation for the ASAP Application. Franciscan Alliance
Patient Access Department Manager, June 2009 to July 2010
• Supervised twenty registration staff members.
• Completed work schedules and reviewed and approved staff time sheets
• Coordinated with hospital department managers to ensure that staff met needs of both the hospital and patients
• Maintained daily status reports for leadership
• Worked with the current hospital system Affinity to update patient registration and billing Franciscan Alliance
Complaint and Grievance Coordinator, May 2008 to June 2009
• Worked with Managers, Directors and Leadership to ensure that customer complaints were handled in compliance with CMS guidelines
• Maintained Complaint and Grievance database to ensure that proper reporting could be given to CMS
• Took incoming calls from patients and internal staff regarding various grievances
• Worked with patients and internal St. Francis staff to establish resolution plans Rolls Royce Corporation
Quality Control Supervisor, Corporate Airlines, July 1999 - July 2006
• Quality Auditor, maintained QS1 standard and policies for Corporate Airlines division
• Internal and External auditor responsibilities
• Global team member for SAP implementation, extensive travel to UK for meetings to ensure consistency with project implementation.
• Facilitated communication with engineers and plant associates to ensure design changes made to QS1 standards
• Process improvement lead, worked on several projects on reducing cost in the assembly and resolving customer com- plaint and maintenance issue.
Education
IU Bachelor Degree - General Studies (Marketing & Public and Environmental Affairs PMP Certified, 2015
Six Sigma,Green Belt - Certified both by Franciscan Alliance and Rolls Royce Process Improvement Lead Certified - 2004