Jaynie M Thomas, PMP

**** * ** *** * ● Edinburgh, IN 46124 ● CELL 317-***-**** ● ac2ycl@r.postjobfree.com Professional Summary

Accomplished and energetic Project Manager with a solid history of achieving project deliverables. Motivated leader with strong organization and prioritization abilities.

Skills

Team Building and Mentoring Critical Thinking Client Relations & Vendor Management Com- plex Problem Solving Negotiation Risk Management and Troubleshooting Priority Driven Persuasive and Organized Management of resources Experience

Oxford Healthcare IT

Beacon Enterprise Project Manager (Oct 2016 - Current)

• Complete all project documentation

• Supervise and lead six direct and multiple auxiliary project resources

• Complete project on time and within budget

• Facilitated leadership and stakeholder relationships

• Complete weekly team meetings and status reporting

• Eclipse project software utilized to manage resources and project timelines. CSI Healthcare IT

Senior Certified EPIC ASAP Analyst (May 2016- October 2016)

• Primary owner physician build

• Serve as a resource on the ASAP ED Team for new Epic Implementation for 3 cycles/14 ER Departments

• Followed change management process to resolve problem tickets

• Extensive build experience with the roles, menus, flowsheets, smart data, navigator, user/provider, security, pro- files, care areas, views and dashboards.

• Provide support and improvements for client’s Epic system Franciscan Alliance - AIS –Greenwood

Project Manager, PMP (November 2014-May 2016)

Project Experience

• PM Beacon Oncology, Retail Pharmacy-QS1, Hospitality Suite Upgrade and other assigned projects o Complete all projects documentation(SOW, chart, detailed scope, communication and budget documentation) o Worked with key stakeholders meet business and end users needs and expectations o Identified and mitigate project issues and risks o Prepared and monitored project schedule, budge and complete weekly status o Facilitated workflow and process review sessions with customer o Provided weekly project status reports to leadership and project teams o Utilize Eclipse Software and Microsoft Project to maintain project schedules Franciscan Alliance-AIS-Greenwood

Lead Application Coordinator for ASAP-(July 2010-November 2014)

• ASAP Application Team Lead 2011-2014

• ASAP Certified NVT’s 2016 recertification

• Extensive build experience

• Facilitated ED User Group. Documented and update project plans, issue list, and daily priorities.

• ASAP ICD-10 and Security Lead

• Implementation, Go-Lives, Support & Optimization for Clinical Documentation for the ASAP Application. Franciscan Alliance

Patient Access Department Manager, June 2009 to July 2010

• Supervised twenty registration staff members.

• Completed work schedules and reviewed and approved staff time sheets

• Coordinated with hospital department managers to ensure that staff met needs of both the hospital and patients

• Maintained daily status reports for leadership

• Worked with the current hospital system Affinity to update patient registration and billing Franciscan Alliance

Complaint and Grievance Coordinator, May 2008 to June 2009

• Worked with Managers, Directors and Leadership to ensure that customer complaints were handled in compliance with CMS guidelines

• Maintained Complaint and Grievance database to ensure that proper reporting could be given to CMS

• Took incoming calls from patients and internal staff regarding various grievances

• Worked with patients and internal St. Francis staff to establish resolution plans Rolls Royce Corporation

Quality Control Supervisor, Corporate Airlines, July 1999 - July 2006

• Quality Auditor, maintained QS1 standard and policies for Corporate Airlines division

• Internal and External auditor responsibilities

• Global team member for SAP implementation, extensive travel to UK for meetings to ensure consistency with project implementation.

• Facilitated communication with engineers and plant associates to ensure design changes made to QS1 standards

• Process improvement lead, worked on several projects on reducing cost in the assembly and resolving customer com- plaint and maintenance issue.

Education

IU Bachelor Degree - General Studies (Marketing & Public and Environmental Affairs PMP Certified, 2015

Six Sigma,Green Belt - Certified both by Franciscan Alliance and Rolls Royce Process Improvement Lead Certified - 2004

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