Project Manager Management

Angela Ortiz

Senior Project Manager

302-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Expert Project Manager experienced in all aspects associated with Laboratory, Pharmaceutical, and Industrial field. Responsible for training and education, strategic and tactical planning in all the aspects associated with the execution of projects until completion, driving improvement of cost and labor efficiency. Responsibilities and experience also include development of strategic business processes and assisting high level strategic directors in a PMO structured environment. CMM, Six Sigma and ISO 9000 methodology knowledge. 3rd party vendors and OEM relationship building experience.

Business Consultant experience, expertise in procedures mapping, improvement and standardization. Extensive experience in business analysis, coding, auditing, and recovery systems in the medical field using ICD-9 and CPT-4 tools providing a broad range of experience in business management.

PROFICIENCIES

Expert level experience – more than 15 years of experience in the Laboratory, Pharmaceutical, Industrial and hospital environment.

Proficient in software applications for MS Project 2007/2010, SGP PRO (Apple), MS Office, Excel, Access, Share Points, Meditech program expert, coding programs expert

Fully Bilingual - Fluent in both English, Spanish (written, verbal, grammar)

Proven record of developing successful partnerships and business relations with customers and vendors

Demonstrated experience working cross-functionally - across multiple stakeholders

Self-starter, highly analytic and organized, excellent troubleshooting and conflict management skills

Strong time-management and organizational skills and flawless attention to detail, proven team player

Expert ability to preemptively identify potential or trending challenges, problem-solving, seeking unique opportunities for new business development

Able to effectively work in a fast-paced environment, maintaining flexibility during last minute changes to responsibilities and responsibilities

PROFESSIONAL EXPERIENCE

Senior Project/Move manager (June 2017 to present)

Jones Lang LaSalle – Merck account West Point, Lansdale PA

Provided strategic and logistic support for laboratory relocation and deployment of resources resulting in cost and execution efficiency, providing support for planning and delivery assigned at Merck account.

Working in the standardization and unification of Lab moves processes around all Merck sites for Relocation of laboratory facilities and office/furniture moves.

Overseeing moves and execution of activities in a daily basis.

Designing of procedures in order to improve efficiency and performance.

Designing tools in order to improve efficiency of activities in Merck.

Oversaw development of projects from design and initiating, to implementation, execution and delivery phase, focused on compliance to internal as well as external safety regulations

Supervised staff operations for multiple short and long term projects while adhering to all statutory and regulatory legislation

Produced all necessary documents for customers; i.e. goals, scope, budget and progress reports and establish milestones and tracking scope management and change control processes; assess and evaluate scope changes for feasibility and impacts on commitments

Established success criteria for projects including; time, cost, technical and performance parameters

Completed financial reports associated with business progress and revenue generating activities

Global Project - Program Manager (Nov. 2011 – April 2016)

Support on assignment for PerkinElmer

Provided strategic and logistic support for laboratory relocation and deployment of resources and vendors for various projects resulting in cost and execution efficiency, providing support for planning and delivery of complex projects

3rd party vendors and OEM relationship building and negotiation of rates and services.

SAP program use for tracking of project expenses and engineers tracking of services contracts.

Logistics design and structuring for each project.

In charge of packaging of lab instrumentation of different brands using brand or customized crates, etc.

Oversaw development of projects from design and initiating, to implementation, execution and delivery phase, focused on compliance to internal as well as external safety regulations

Supervised staff operations for multiple short and long term projects while adhering to all statutory and regulatory legislation

Produced all necessary documents for customers; i.e. goals, scope, budget and progress reports and establish milestones and tracking scope management and change control processes; assess and evaluate scope changes for feasibility and impacts on commitments

Established success criteria for projects including; time, cost, technical and performance parameters

Completed financial reports associated with business progress and revenue generating activities

Responsible for the successful completion of more than 20 complex projects for clients; i.e. Merck, J & J, US Pharmacopoeia, Virginia State University School of Medicine, etc.

Supervised the Relocation Team, designed and implemented business procedures resulting in improved team performance

Created and implemented standardized pricing calculating tool intended to measure the accuracy and uniformity of proposals for potential customers

Experienced at identifying risks, issues, and mitigation plans and working with leadership to drive to resolution

Coordinator - Internal Auditory and Compliance Officer 4/2000 - 10/2011

Mennonite Medical Center - Cayey, Puerto Rico

Successfully led efforts in coding, reviewing and maximizing reimbursements for ER services, outpatient, wound center, dialysis services, ambulatory surgeries, Labs, and x-rays

Used CPT-4 and ICD-9 terminology to determine justified reimbursements prior to submitting claims to Medicare for payment

Trained and provided leadership to team on review of charges for services, compliance with Medicare policies, detection of incorrect charges, duplicated services and adding services provided but not charged, ensured correct documentation on accounts prior to submission to Medicare

Successfully implemented procedures optimizing and improving internal processes, minimizing billing errors from the financial standpoint for Medicare and commercial insurances

Offered leadership in procurement process, provided finance department support on appeals of denials by providing guidance on correct documentation for re-evaluation of payment

Led internal audit process to determine excessive charges, non-compliance with Medicare policies, and internal errors resulting in delayed or denied payments, reported findings and implemented strategies to improve performance

Developed a training curriculum on identifying and resolving Medicare Fraud and Abuse, policy compliance for providers and employees, directed workshops and meetings for members of medical faculty and employees notifying of policy changes, exclusions, etc. and prepared manuals and documentation on updates

Implemented strategies to be followed by employees on reducing system abuse and mitigating loss resulting from fraud

EDUCATION & TRAINING

Bachelor’s in Business Administration – Management Minor

Columbia Central University Center Caguas, Puerto Rico

Project Management Certification (in progress expected completion date 7/2017)

Project Management Institute – Philadelphia, PA Chapter

Project Management Professional Education Certificate obtained 2014

IT University New York, NY

Six Sigma (White Belt Cert) April 2017

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