Customer Service Life Insurance

Marilyn Watkins-Wright

Milledgeville, GA *****

*******.***.**@*****.*** - 478-***-****

A self-motivated and hard-working individual who is able to cope well under pressure. Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. Detail-orientated, energetic, and fast learner who is committed to excellent customer service. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Recruiter (Contract)

Truckers America LLC - 2017-06 - Present

• Responsible for the recruitment of qualified Tractor trailer drivers and Owner operators, establish a pipeline for sufficient future driver demands.

• Communicate driver opportunities to qualified drivers

• Ensure all required application files are obtained and submitted

• Creatively source and develop a pool of qualified drivers through traditional and nontraditional techniques

(networking, direct sourcing, cold-calling, etc.

Juvenile Correctional Officer II

ITU @ Milledgeville - Milledgeville, GA - 2014-09 - 2017-02

* Provides secure environment for rehabilitation and custody of youth without endangering private citizens, other residents, staff or property.

* Able effectively communicate and work well with supervisor, subordinates, juveniles, facility and department staff, and public.

* Developed and implemented ways to create positive changes in youth by helping youth change from a negative view of themselves to a positive view of themselves.

* Monitor and provide on-site intervention for youthful offenders assigned to the institution. Field Training Officer

Intensive Treatment Unit @ Milledgeville - Milledgeville, GA - 2014-09 - 2017-02 Date of Employment: 9/6/2016

ITU @ Milledgeville

Milledgeville, GA

* Guide trainees through a comprehensive curriculum that requires the blending of knowledge and skills, and the good judgement of how, when, and where to apply them.

* Apply the techniques of coaching by being a role model to follow and giving encouragement and direction to the trainee to apply what has been taught.

* Give feedback on trainee's performance in a way that leads to a positive impact. Agent

Primerica Life Insurance Co. - Macon, GA - 2014-01 - 2014-09

* Sought after new clients, developed clientele by networking to find new customers and generate list of perspective customers.

* Studied, learned, and implemented excellent customer service.

* Responsible for presenting facts in a clear and concise manner about life insurance policies.

* Develop marketing strategies which assisted in recruitments; attend meeting and seminars; learn programs and new products and services

EDUCATION

BA in Sociology

Grand Canyon University - Grand Canyon, AZ

2015-06 - Present

Diploma in Management and Supervisory Development

Central Georgia Technical College Macon - Macon, GA 2009

Certificate in Medical Coding

Central Georgia Technical College Macon - Macon, GA 2006

Customer Service Skills Course

Central Georgia Technical College Macon - Macon, GA 2004

SKILLS

Microsoft Word, PowerPoint

CERTIFICATIONS/LICENSES

GA Life Insurance Licenses

2016-01 - 2018-01

Licensed to sell Life Insurance in GA

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