International Development/Project Management/Education Consultant
Resume:
ABEL TAYE
Manassas, VA
*******@*****.***
EDUCATION
Bachelor of Science, Organizational Management - a Minor in Leadership
Colorado Christian University, Lakewood, CO. Summer 2017
Related Classes/Education: Associate’s Degree in Accounting
Africa Beza College, Addis Ababa, Ethiopia Summer 2002
PROFESSIONAL WORK EXPERIENCE
ENROLLMENT CONSULTANT, K12 Online School.
Herndon, VA May 11, 2017 - September 19, 2017
Used company lead lists to develop relationships with parents as an educational advisor and consultant generating interest in the Company's various educational products and services
Helped Parents understand and explain the differences between all K12 school offerings to potential customers
Identified specific educational needs/desires of prospective students and parents to provide them with proper recommendations on school solutions to fit their particular needs
RETIREMENT SERVICES REPRESENTATIVE, Great West – Empower Retirement.
Denver, CO September 10, 2015 - February10, 2016 and July 5, 2016 - November 8, 2016
Helped participants with withdrawals and transfers issues by answering 40-50 incoming calls per day.
Provided participants answers for website access, account follow up and contributions options.
Work with immediate supervisors on implementing, facilitating and communicating changes of retirement plans, policies and procedures to participants in their specific retirement plans and message any updates appropriately
Enter all prospect and contact data on a timely fashion with accuracy, speed and specificity into the Customer Relationship Management tool provided by Salesforce
SALES AGENT & CUSTOMER SERVICE SUPPORT, Good Sam - Camping World.
Englewood, CO December 15, 2014 - March 15, 2015
Handled inbound calls from customers, signing up new customers & selling roadside assistance.
Helped the Customers Service Department to address customer issues 20-30 inbound calls per day.
Provided information to customers about updated discounts and benefits offered by campgrounds.
Consistently promoted company programs including warranty sales and Good Sam memberships.
CALL CENTER STUDENT INFORMATION SPECIALIST, Corinthian Colleges, Inc.
Thornton, CO October 2013 - July 2014
Received 30-50 inbound calls per day, and worked on an auto-dialer for outbound calls.
Helping prospective students understand CCI’s academic programs, benefits and the overall mission.
Processing outbound calls to provide support for campus admissions & updating student admissions.
Scheduled appointments for campus visits and follow up student orientations.
INTERNATIONAL RELATIONS COORDINATOR/DIRECTOR, Elias Fund
Denver, CO January 2011 - October 2013
Started as an intern on business & nonprofit projects on college campuses in the Denver Metro area.
Promoted to International Relations Coordinator position & worked on designing global business.
Worked as the point man for the businesses & the networks of the organization including background checks, interviewing & recruiting project interns, business volunteers & young leaders.
Skilled expert for Elias Fund in developing & cultivating working partnerships with client companies.
Assisted with organizational policy reviews, implementations and reporting to donors and stakeholders also conducted in person and phone interviews for specific job positions.
TEACHING ASSISTANT, Colorado Christian University (CCU)
Lakewood, CO September 2008 - December 2012
Worked on researches, facilitated business seminars & speaking engagements on African issues.
As an International Students Coordinator, I hosted global students’ events & community functions.
Facilitated & led new foreign CCU students on cultural orientations & networking projects.
INTERN, American Legislative Exchange Council (ALEC)
Washington, DC September 2009 - January 2010
Contacted more than four hundred legislatures, foundations & private companies for business.
Cultivated the membership & partnership database work through e-mails, phone calls & regular mail.
Increased the membership department efficiency through business strategies & effective teamwork.
FOUNDER & DIRECTOR, Education for Sustainable Development (ESD)
Addis Ababa, Ethiopia January 2003 - September 2009
Organized the board of directors and outlined to them specifics about the vision of ESD.
Designed & implemented academic scholarship projects to help high school graduates attend college.
Worked as the liaison for ESD legal registrations and to formulate the overall public relations work.
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