Customer Service Sales

**-** ***** **., *******, NY *****

Cell: 646-***-****

Email: *****************@*****.*********:*****************@*****.***

Professional Skills

-Makeup Application

-Customer Service

-Microsoft Word

-Inventory Maintenance

-Hair design and Extensions

-Retail Sales

Work Experience

Hetrick Martin Institute - New York, NY

Paid Intern May 2016 - Current

-Networked in events held by companies such as Jetblue, Google, and Goldman Sachs

-Studied skills necessary to excel in a professional environment

-Participated in resume building and cover letter creation workshops

-Worked alongside other empowered women to build friendships as well as inspire in our mutually shared experience

Harlem United H.O.M.E. VLP/NMG Program - New York, NY

Peer Leader/Educator Mar 2015 - Jun 2016

-Conducted focus groups on HIV prevention and empowerment

-Productively proactive in the LGBT community

-Educated an at risk population harm reduction

-Received training on confidentiality and peer role modeling

BreonRobinson (Celebrity Correspondent) - New York, NY

Makeup Artist/Hair Stylist Nov 2014 - Jan 2015

-Considered skin color, wardrobe and visual effects when choosing appropriate colors for makeup application

-Ensured makeup looks natural and well-applied under different lighting

-Worked behind the scenes of 106 and Park to touch up hair styles and apply makeup

Forever 21 - New York, NY

Sales Associate Oct 2014 - Jan 2015

-Greeted and provided excellent customer service to obtain maximum sales results

-Ensured the immaculate visual presentation of the store

-Supported all management, leads and sales team at all times

-Processed merchandise returns and exchanges courteously and under company guidelines

-Promoted current sales and promotions to customers, including pricing of merchandise

Trinity Beauty Inc. - Augusta, GA

Makeup Artist/Sales Associate Jan 2014 – Nov 2014

-Applied makeup to aesthetically enhance walk in or scheduled clients

-Informed clients of the benefits and shortcomings of each of the tools and products used

-Taught clients proper application and skin care techniques

-Attained sales goals of products and services

NIIT Media Technologies - Augusta, GA

Customer Service Representative Jun 2013 - Jan 2014

-Assisted with clerical duties such as making copies, data entry, answering phone calls and sorting mail

-Troubleshooted possible problems clients may encounter with billing and services

-Evaluation customer’s satisfaction after every service

American Eagle Outfitters - Jackson, TN

Sales Associate Nov 2012 - May 2013

-Engaged and connected with each customer to provide a positive shopping experience

-Recognized customer cues in order to assess their needs and enhance their shopping experience

-Ensured all customers had a quick and efficient cash and wrap experience while following company guidelines

-Achieved or exceeded established daily sales goals while promoting brand loyalty programs

Abercrombie & Fitch - Jackson, TN

Brand Representative Oct 2012 - May 2013

-Showcased the company’s fashions and accessories to promote the company brand

-Retained knowledge of promotions and products

-Provided extraordinary face to face customer service

-Greeted each customer as they entered the store

-Maintained the cleanliness of the store and the presentation of merchandise

Education

Lane College - Jackson, TN

Major: Criminal Justice Aug 2008 - Mar 2011

GPA: 3.4

Virginia College - Augusta, GA

Major: Cosmetology Jun 2013 - May 2014

Contact this candidate