Sophie O. Rao
**** * ****** ** *********, VA ****6 978-***-**** ******.***@*******.***
WORK EXPERIENCE
Ballard Spahr LLP Washington, D.C.
Legal Administrative Assistant May 2017 – September 2017
Draft Real Estate GSE loam documents for Freddie Mac SBLs and CMEs, Fannie Mae SMLs and assumption transactions, and HUD 223(f) and HUD 221 (d)(4) loans
Prepare HUD submission and closing files
Draft correspondence letters during all parts of the loan transactional process
Support attorneys in their representation of clients
Draft and assemble recording packages to be sent to title companies
Draft, distribute, and assemble signature pages
Project Assistant March 2017 – May 2017
Open new matters for the Real Estate GSE team using Bizintake/Open applications
Create individualized post-closing binders per client and warehouse lender preferences
Proofread documents for accuracy, formatting, spelling and grammar
Use file management systems such as Workshare for redlining documents and Filesite for tracking matter documents
Trained on drafting loan documents for Fannie Mae small balance loans (SBLs)
Submit and track UCC filings for working matters
Fannie Mae Washington, D.C.
Customer Delivery Team Analyst September 2016 – January 2017
Trained in areas such as lender services, delivery and acquisitions, lean management tools, and affordable products
Supported 15 customer delivery teams in problem solving sessions for specific lender requests
Created and presented group projects on standard work and various aspects of FNM and mortgage market
Partnered with Way of Working (WoW) team to create and update hundreds of standard work documents and templates
Business Analyst September 2015 – September 2016
Conducted research and provide project support to Single Family and Multifamily Affordable Housing efforts which involve home buyer education, 1:1 pre-purchase advising, and counseling technology
Provided project management support for Strategy, Insights, and Marketing (SIM) team to ensure successful establishment into Single Family business
Led project related recruiting activities such as screening candidates, on-site interviews, gathering interviewer feedback, and collaborating with HRBP for 2016 Graduate Data Science Internship
Assisted Product Managers with existing products and the innovation of new products by researching potential markets, business partners, and helping to facilitate meetings
Utilized technologies such as MS Project, MS Excel, and Prezi to create presentations, project plans, and business plans
Executive Assistant August 2014 – September 2015
Established the processes and procedures required to develop and execute high-level administrative functions while coordinating meetings and events for internal and external executives
Managed twelve 2015 Data Science interns by tracking and ensuring their progress and collaborating with potential Hiring Managers allowing for smooth transitions into FT positions
Oversaw projects including budget and finance activities, Director and Manager meetings, and team building events
Assisted team Technical PM with several projects by maintaining project plans, facilitating meetings, and ensuring progress
Created documents and presentations using Microsoft Office Suite for various executive business meetings
Active leader in FNMA's volunteer SERVE program
EDUCATION AND HONORS
James Madison University Harrisonburg, VA August 2010 - May 2014
B.A. in Psychology
Graduated cum laude with GPA of 3.51
Dean’s List 6 semesters
Psi Chi – The International Honor Society in Psychology April 2013
RELEVANT ACADEMIC EXPERIENCE
Blue Ridge Legal Services Harrisonburg, VA January 2013 – April 2013
Screened potential clients to determine if cases fits within BRLS priorities and refer out to other organizations
Drafted case memos and compile client referral packets for pro-bono staff attorney
VOLUNTEER EXPERIENCE
Rockingham/Harrisonburg SPCA; Second Home; Psychology Service Organization; Pleasant Valley Elementary School; Arlington Housing Corporation (AHC)