Customer Service Manager

KURT SCHARA S**** US Hwy. ** Lot Q-* North Freedom, WI. 53951

C: 608-***-**** ********@*******.***

Summary Extensive Manufacturing and Warehouse Distribution experience of 20 plus years. Good organizational skills, accurate and thorough work habits, proficient math aptitude, precise attention to detail, PC literate with Windows knowledge, self-motivated, organized and assertive individual focused on providing the highest level of quality and service to the customer

Work Experience Hi-Cite Enterprises, Middleton, WI 11/04 to 6/17 Shipping and Receiving Lead/ Maintenance/ Purchaser

• Receipt and storage of incoming products

• Coordinate timely preparation and shipment of bulk orders

• Preparation and maintenance of all shipping and receiving documents

• Organize and maintain proper work flows

• Maintain inventory for all production and packaging supplies

• Order supplies for the Distribution Center

• Maintain the automated pick line

Holt Products, Madison, WI 04/02 to 06/04 Lead

• Train employees and assign responsibilities

• Receipt and storage of inbound freight

• Customer service and processing orders

• Process outbound shipments

• Schedule freight appointments

Milwaukee Valve Co., Prairie du Sac, WI 06/85 to 09/01 Production/ Lead/ Supervisor/ Dept. Manager

• Assemble and test products to government specs

• Set-up and maintain workflow

• Lead and train employees

• Schedule daily work and assign duties

• Monitor parts and product inventory

• Control department budget

Education Sauk Prairie High School, GED Equivalent MATC Supervisory Management MATC Blueprint

References

Available upon request

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