Rachel Farias

**** ******* ****, ******, ** ***** 714-***-**** ac2xqx@r.postjobfree.com

Objective

Highly organized, detail-oriented self-starter who enjoys working in a fast-paced environment. I have great communication skills with the ability to effectively communicate between C-Level Managers, General Contractors, Clients, and Co-workers while utilizing good judgement in difficult situations.

I have experience managing multiple projects simultaneously, bidding projects, and good customer interaction skills. I am experienced in the Microsoft Office Suite: Word, Excel, and PowerPoint. I can also perform payroll processing duties in QuickBooks.

I am a reliable, punctual and responsible individual. And I am always looking for the next new challenge.

Education

42 UNITS TOWARDS AA DEGREE UNIVERSITY OF PHOENIX

Major: Business Management

Experience

PROJECT MANAGER – SALES COMPLETE MECHANICAL, INC. 03/2014 – 06/2017

Worked with City Planning and Development Departments to facilitate project and code requirements from mechanical plans, not limited to: Title 24, HERS Rater verification systems.

Performed sales duties

In MS Excel created workbooks that detailed a master register of all Installation projects detailing: project totals, customer information, and all project/job data

Marketing enhancements: created and designed business forms, concepts, logo, and card design

Write up of proposals to Project Manager and customers for all accounts

Coordinated and scheduled all repair and installation work with Property Managers and residential Customers

Coordinated all maintenance site visits between Property Managers, residential customers and technicians

Coordinated and executed travel arrangements, flight and hotel

PROJECT COORDINATOR – DISPATCHER – OFFICE MANAGER WHITE MECHANICAL, INC. 04/2009 – 03/2014

Coordinated all scopes of projects with General Contractors, Property Managers and vendors regarding installation projects: coordinated install and replacement schedules, crane schedules, purchasing and delivery of equipment, property access, shut down of clean rooms and production facilities with accounts such as Wells Fargo, Fat Burger, Transwestern, Voit, etc., managing 3M+ excess in projects per year

Coordinated, planned and executed all service work schedules and site access between Property Management and service technicians via email and phone, was direct report to technicians

Worked with City Planning and Development Departments to facilitate project and code requirements from mechanical plans, not limited to: Title 24, HERS Rater verification systems.

Created and implemented a dispatch software format in MS Excel that was used to retrieve job data from each site that was recorded it into MS Excel throughout each workday to track job activity including: job numbers, job addresses, repair descriptions, model & serial numbers of equipment, with color-code flagging that prompted certain action with the ability of real-time viewing by others to see where the project or repair was if needed to communicate with client immediately

In MS Excel created workbooks that detailed a master register of all Installation projects detailing: amounts, customer information, job numbers and assigned manager of projects, annual and monthly

Created and organized a permit monitoring system by coordinating, managing and closing out all commercial and residential permits by closely monitoring permit end dates for short and long-term projects utilizing MS Outlook and MS Word

Created document templates and forms in MS Word to organize project tracking for all Install projects utilizing: dates, job numbers and crane, and equipment delivery schedules. This enhanced the organization of all major job details on a single page, or by template as needed

Executed proposals and deliverables directly to Project Managers and Project Facilitators for all accounts

Coordinated status and renewal process of all City business licenses by keeping a book of all cities and requesting new licenses as needed

Coordinated timesheets and entered bi-weekly payroll in QuickBooks for Install Department employees and any related inquiries or issues

Performed sales order entry and invoicing in QuickBooks

Created close-out packets for large scale projects that detailed all project aspects: engineered plans transferred to digital media, redlined plans, created project books with all technical product data, manuals, signed-off permits, freight bills, roof-site-suite plans, site photos, and submittals

Managed and addressed all Service and Install Department tenant issues and complaints: airflow issues, emergency water leak needs, service repair emergencies, ducting and new installation related issues

Inside sales of $40k + per month with comprehensive parts and equipment knowledge, procured and tracked parts, and requested quotes and availability from miscellaneous vendors locally and nationally

Coordinated and administered monthly Cal OSHA safety meetings and necessary documentation needed from all employees.

Coordinated all NATE training, continuing education courses, and miscellaneous training for all technicians.

Coordinated and executed travel arrangements

ADMINISTRATIVE ASSISTANT, RECRUITING ASSISTANT PARTNERS CONSULTING 11/2005 – 08/2008

Created workbooks in Excel formulating matrix financial data i.e. sales commission, revenue, margins, costs, percentages, etc.

Created workbooks in Excel that was utilized to track sales and recruiting logistics that computed ratio analysis per individual and team comparisons as KPIs for Operations Manager.

Created workbooks in Excel for sales and recruiting teams to monitor progress via pipeline.

Utilized MS Word for various administrative tasks i.e. creating proposals, letter writing, agendas, meeting minutes, etc.

Performed consultant background history verifications, personal errands, coordinated company office events, and any clerical-reception duties as needed.

References

Chris Pitcher, Co-worker - Complete Mechanical, Inc. 714-***-****

Mike Hollis, Supervisor - White Mechanical 949-***-****

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