Administrative Assistant, Customer Service, Accounts payable

Caroline Poynter

**** ***** ******* ******, *** G4, Shepherdsville, KY 40165 C: 502-***-**** ****************@*****.***

PROFESSIONAL PROFILE

Office Administrator with ten years’ experience in office support and coordination and three years’ experience in receptionist and front desk duties. Additional experience in accounts payable concerning AP documents, reporting, billing and document maintenance. Proficient with office technology, data entry, shipping, maintaining reports, administrative support and customer service. Looking to utilize my education and skills to secure an Administrative Coordinator role to help me grow through experience gained in office management.

RELEVANT SKILLS

• Administrative Support

• Customer Service

• Marketing

• Data Entry

• Microsoft Office Suite

• Contract Negotiations

• Account Billing & Maintenance

• Supervision

• Website Maintenance

EDUCATION

Sullivan University, Louisville, KY

Bachelor of Science in Business Administration-Marketing June 2010

Bachelor of Science in Business Administration-Management June 2010

PROFESSIONAL EXPERIENCE

Hostess, Cracker Barrel, Hillview, KY 2016-Current

• Greeted the guest on deck

• Updated the seating tablet

• Maintained the hostess station

• Assisted the servers

• Assisted the managers

Daycare Teacher, Southside Christian Daycare, Shepherdsville, KY 2016-2016

• Took care of the Children.

• Cleaned up the Room.

• Educated the Children.

• Assisted the other Teachers.

Cashier, Kroger Company, Hillview KY 2014-2015

• Check out the customers.

• Process customer orders on the Uscan.

• Customer Service.

• Clean and maintained the store.

• Put away the overstock.

Accounts Payable, Marco Die Supplies, Shepherdsville KY 2014 – 2014

• Answering customer service calls to direct clients towards the appropriate department to resolve their questions/concerns.

• Proof reading the Accounts Payable report to make sure all information was correct before posting.

• Perform filing duties with and/all Accounts Payable documents that came in with the Accounts Payable report.

• Entering the Accounts Payable monthly bills daily.

• Printing and mailing the Accounts Payable checks.

• Scanning and saving Accounts department documents and filing said scanned documents to the appropriate place.

Receptionist, Master Supply, Louisville KY 2010 – 2012

• Answering customer calls and pass them onto the desired department /or person.

• Entering check and payment information every morning for the Account Receivable Manager.

• Entering the information for the Accounts Payable manager at the end of every month.

• Processing the mail and entering information pertaining to products sold the previous business day.

• Coordinated shipping and transport of products to Frankfort, KY every Monday.

• Filed the purchase and return department paper work and completed the travel log every month.

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