Victoria M . W alden
Knoxville, T N 3 7919
Tel:803-***-****
E m ail: v ********@*****.***
Objective
T o g ain f ull t ime e mployment
Work H istory
August 2 013 t o p resent
Covenant H ealth B uisness O ffice
Patient a ccount r epresentative
My duties include but are not limited to billing out physician claims from the eight Hospitals of the Covenant health system. The programs we use include SSI, McKesson Star, Sovera, Ez print, CovMD Muse view, Delayed claims system, NPI look up and various insurance web sites to fix errors on primary and secondary claims to bill them out to insurance companies.
March 2 013 L a Q uinta I nn
To B reakfast a nd L aundry June 2 013 P igeon F orge, T N
Mar 2 009T elecommunications
To S elf E mployed Feb 2 013 D arlington, S C 2 9532
M y d uties w ere t o h ook u p r eceivers t o c ustomers t elevisions a nd p rogram t he Direct T V a fter s ignal w as a cquired. I t hen e xplained t o t he c ustomers t he Package t hey b ought a nd h ow t o u se t he D irect T V S ystem. Oct 1 999 R eceptionist-Manager To D r. C alvin V . B oykin S r., D MD Mar 2 009 S umter, S C 2 9510
M y d uties i ncluded b ut n ot l imited t o o pening a nd c losing t he d ental o ffice. Greeting p atients, a nswering p hones, s etting u p a ppointments o n t he c omputer A nd p atient charts. I v erified i nsurance c overage. I w as g iven t reatment p lans By t he d entist t o c alculate c o-insurance p ayments f or t he p atient. I w as g iven The E OB’s a nd c hecks t o p ost i nsurance p ayments t o t he c omputer, d ay s heets, A nd a ccount cards f or t he p atients. I c ollected a ll p atient p ayments a nd I d id All A /R a t t he e nd o f t he m onth. A fter a s eries o f s teps, t he p atient r esponsible That d id n ot p ay t here b ill w as s ent t o c ollections a nd I d id t he p aperwork a nd Computer w ork f or t hat t ask. I w as a lso c ertified i n t aking a nd d eveloping P anoramic x -rays. I calculated e mployee t ime s heets. A nd I h andled a ll e nd o f The d ay r eports a nd d eposits.
EducationH ornell H igh S chool– Graduate 1 981 H ornell S enior H igh H ornell, N Y 1 4843 Software/System S kills
.Eaglesoft D ental P rogram
.Easy D ental
.Windows
.Excell
.Processed P anoramic X -Rays
.Payroll
.Multi P hone S ystem
.Outlook 2 013
.SSI
.Delayed c laims
.NPI l ookup
.CovMD
.Sovera ( PFS)
.Easyprint
.McKesson’s S tarfin
References ( available u pon r equest)