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Business Analyst

Location:
Dallas, TX
Posted:
October 24, 2017

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Resume:

Performance-driven executive with extensive experience in project management, business analysis, competitive intelligence, operation optimization, strategy development & implementation, and change management; whose accomplishments reflect outstanding leadership skills and a long-term focus on maximizing efficiency, productivity and profitability.

PROFESSIONAL EXPERIENCE

SMILE COMMUNICATION 2014 till 2017.

REGIONAL BUSINESS ANALYST (MANAGER)

Part of the project team that pioneered and managed project worth $365m to advance 4G LTE coverage across key cities in Northern Nigeria. Implemented various performance improvement measures to leverage opportunities in a dynamic Telecommunication/IT sector.

Key Responsibilities center on;

Defined solution scope for network roll out using the business case as a guide.

Documented User stories to aid solution design/acceptance and improve stakeholder buy-ins.

Coordinated UAT and liaised with concerned Stakeholders who built the solution/system.

Designed business architecture using collated requirements.

Effective management of requirements life cycle throughout project implementation.

Facilitated requirement workshop and other JAD/cross-functional sessions.

Strategically positioned to manage interfaces (system/human) to ensure seamless processes and applications.

Conducted Business Intelligence activities to aid strategic decision making.

MTN NIGERIA 2011 to 2014

BUSINESS ANALYST (Large Account/B2B)

Worked on projects to automate the ordering process, automation of the e-voucher platform, optimization of B2B interfaces, and served as solution support staff to Key Accounts.

Key Responsibilities center on;

Participated in designing and development of various applications.

Performed Gap analysis to concretize the “as-is” state as against the “to-be” state.

Used statistical analysis and techniques to conceptualize trends to improve Stakeholders understandings.

Leveraged User stories for robust requirements elicitation.

Gathered requirements to create BRDs and created Use Cases; Use Case Diagrams and Activity Diagram.

Partnered with IT and other cross-functional units to communicate business needs, goals and objectives with project timeline as a guide.

Conducted Business architecture activities to identify constraints within the existing solution in readiness for various change initiatives.

Conducted UAT at agreed project stages to track business requirements vis-a-vis solution requirements.

Conducted walkthroughs (iteration) which aided UX (User experience).

Used various UML diagrams supported by concept models for requirements elicitation and solution design.

Effective management of both Internal and External Stakeholders – key to the success of these initiatives.

MTN NIGERIA 2009-2011

BUSINESS ANALYST (Sales operations and Market insight)

Analyze market trends and monitor business intelligence to support sales and marketing initiatives. Partner with cross functional groups to develop and deliver processes, procedures, and tools to ensure business goals are met.

Key Responsibilities are;

Mined market intelligence data to identify trends/opportunities prior to strategic interventions.

Successful deployment of sales force automation for efficient retail sales monitoring/tracking.

Gathered Business/Stakeholder requirements satisfied by functional requirements.

Conducted review meetings for scope sign-off with SMEs and relevant Stakeholders.

Prepared dashboards showing market direction and relevant information.

Used various techniques and Diagramming tools to create models to aid requirement management.

Determined format for implementation of various solutions to meet Stakeholder expectations.

Created RTM strategic template which became a standard for various marketing interventions.

GLOBACOM NIGERIA 2006-2009

BUSINESS INTELLIGENCE ANALYST

Supported the Commercial unit in planning business/market analysis approach

Conducted Market analysis looking for trends and opportunities.

Conducted Stakeholder Analysis as appropriate prior to requirement elicitation.

Prepared and participated in requirement elicitation activities.

Organized requirements for ease of understanding and traceability.

Backlog management so as to keep the repository updated.

Prompt communication of requirements to appropriate Stakeholders.

WORKSGATE INFORMATION TECHNOLOGY 2005-2006

MARKETING AND RESEARCH ANALYST (BANKING & FINANCIALS)

Database Administrator, Research and System Analyst contracted to Fortis Bank.

Processed customers’ transactions (funds transfer, cash, checks and other financial instruments)

Actively involved in sales lead generation, customer acquisition and business development

Conducted reviews with Stakeholders

Successfully managed Business process improvement for clients and also provided support post implementation.

EDUCATION

University of Wales, United Kingdom

Master in Business Administration, Management Strategy

University of Ilorin, Nigeria.

Bachelor of Science Degree in Statistics

PROFESSIONAL MEMBERSHIP

International Institute of Business Analysis (IIBA)

Project Management Institute (PMI)

AWARDS & HONORS

Best Manager, MTN, 17/01/2014, Lagos, Nigeria.

Award given for best performing Executive.

Outstanding Performance recognition, MTN, 04/2013, Lagos Nigeria.

Award given for outstanding performance in Quarter 1 of 2013.

ADDITIONAL SKILLS:

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, Project).

Moderately proficient in Tableau, Salesforce, Jira, MicroStrategy, Axure.

Working Knowledge of SQL/Relational Database

HOBBIES:

Socializing.

Playing Soccer

Reading.



Contact this candidate