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Radhika Ramamoorthi
PROJECT MANAGEMENT
Summary of Experience
Self-starter with over 18yrs IT experience with 11+ years’ experience in Data warehousing and Business Intelligence projects
Able to manage stakeholder expectations and willing to take full responsibility for the delivering of project objectives
Ability to work effectively and efficiently in a team and individual environments with excellent interpersonal, technical and communication skills with several years of experience in managing technical teams.
Extensive experience in end to end business intelligence projects involving Business Objects SAP BOBJ 4.0/3.1, Business Objects XI R2/R1/6.5, Web Intelligence, Desktop Intelligence, Universe Designer- UDT/IDT, BI Launchpad/Infoview, CMC, CCM, Report Conversion Tool, Upgrade management Tool, Promotion Management, LCM, Dashboard Manager, Performance Manager, Xcelsius, QWAAS, Live Office.
Working knowledge and proficiency with Business Objects Enterprise products namely Business Objects Reporting, Business Objects Designer, Web Intelligence, Infoview and Webi Rich Client.
Strong experience as Business Objects Administrator including installation, configuration of BO Tools, setup and maintenance of Business Objects Enterprise environment, creating and managing groups and user profiles.
Experience in upgrading lower version to higher versions of both Business Objects server and client products.
Strong experience in the Pharmaceutical, Banking domains, Telecom domains.
Extensive experience in Data Modeling (Star Schema, Snowflake Schema), Business Object Universe design, report development, and administration of SAP Business Objects Tool.
Proficient in all phases of Software Development Life Cycle (SDLC) starting from project definition, requirement gathering, analysis and design, development, testing, deployment, and production support.
Experience in analyzing the business processes, analyzing the data quality, defining data granularity, data elements mapping, and data modeling for data warehouse systems. Strengths
Collaborating with business, functional and technical teams to capture customer requirements correctly into functional specifications and driving the implementation of BI solution through completion.
A good team player with excellent communication skills, cooperative and knowledgeable provider of strategic technical leadership. Always open to learn and implement new ideas. Technical Skills
Data Modelling: Erwin 9.5
BI Reporting Tool: SAP Business Objects 6.x / XI / XI R2/XI R3/4.0, BI Launch Pad/Infoview, Web Intelligence/ Webi Rich Client (WEBI), Desktop Intelligence (DESKI), Universe Designer Tool (UDT), Information Designer Tool (IDT), Central Configuration Manager (CCM), Central Management Console (CMC), Import Wizard, Upgrade Management Tool (UMT), Promotion Management Tool, Life Cycle Manager (LCM) Xcelsius 2008, Dashboard Manager, with exposure to SAP HANA, Cognos 10, 920-***-**** *******@*****.***
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RDBMS:Oracle 9i/10g/11/12c, MySQL, Microsoft SQL Server 2008/2010, Teradata 13/14
Operating Systems: Unix (SCO 4.1, Aix 7.0, Solaris 7.0, Linux 7.1, HP-UX)
Languages: C, C-ISAM, ESQL/C, Java
Application Server: Tomcat, IIS, Web logic, Web sphere
Other Applications/Tools: HP Quality Center; Application Life Cycle Management
(ALM); Service Now; ADAPT; Silk Test; Rebeqa; MS Office; MS Project; MS Visio, Document Management System.
Educational Qualifications
Master of Computer Application (M.C.A.)
Post Graduate Diploma in Business Administration (PGDBA) Certification
Certified ScrumMaster (CSM)
Professional Work Experience
Client: Amgen Inc, USA
Duration: Jan 2016 – Current
Technologies Used: Microsoft Project, Microsoft Excel, Power Point Presentation, JMP Clinical, ALM
Responsibility: Project Manager
With introduction of various products and large number of pipeline products, the number of required Safety Narratives is growing exponentially. The current Safety Narrative process is very time consuming, inefficient and requires significant re-work. Current project is to generate Safety Narrative using the JMP Clinical tool.
Current role involves working as Project manager on this project in understanding the requirements with business.
Execute the project through Agile process.
Conduct sprints with business to gather requirements.
Involve in documenting the requirements and routing it for review and approval on EDM Quality.
Involve in reviewing test scripts to ensure all the requirements are met.
Involve in review of tested steps and validate data.
Plan and mitigate risks.
Client: Amgen Inc, USA
Duration: Jan 2017 – Current
Technologies Used: Microsoft Project, Microsoft Excel, Power Point Presentation, Medidata Coder, ALM
Responsibility: Project Coordinator
The Medical Coding Solution (MCS) medidata coder is used to fulfill the maintenance of dictionaries and provides coding decisions on clinical data. It enables coding of all clinical terms in a single platform to improve coding consistency across serious and non-serious AEs as well as medical history and concomitant medication fields. Medidata Coder automates information 920-***-**** *******@*****.***
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exchange between the coding system and clinical study system and provides transparency between the two systems. Medidata Coder is a SaaS coding solution that provides coding specialists and dictionary managers with a centralized coding environment that works with Medidata Rave.
Current role involves working as Project Coordinator on this project.
Involve in documenting the requirements and other validation documents, routing it for review and approval on EDM Quality.
Involve in reviewing test scripts to ensure all the requirements are met.
Plan and mitigate risks.
Client: Amgen Inc, USA
Duration: Aug 2015 – Dec 2015
Technologies Used: Microsoft Project, Microsoft Excel, Power Point Presentation Responsibility: Project Manager
Argus Safety application is highly regulated project of Amgen as it involves tracking all cases of adverse events and serious adverse events in a Pharma Company.
Currently involved in multiple projects as Business Analyst and Project manager.
Work with IS and Business team of Amgen in understanding the document content that has to be migrated from another system.
Prepare high level plan and involve the required business stake holders.
Setup multiple workshop meetings with business and help them in metadata mapping of documents from source to destination.
Client: Coraxis Corporation USA
Duration: May 2015 – Aug 2015
Technologies Used: SAP Business Intelligence Suite BI 4.0 SP5, SAP Business Objects Admin, Oracle 11g, Microsoft Project
Responsibility: Project Manager
Currently working for Coraxis Corporation is a leading IT services company based in California providing IT services to small to fortune 500 clients across North America. The current project is to create a custom built, unified Business Objects reporting platform for business intelligence offering to some of their existing customers.
Involve in SAP Business Objects Administration providing migration, IDT Connection setup and configuration.
Work with functional team, SMEs and design teams in phases or requirement gathering, design documentation and current development stage for producing final product.
Involve in SAP Business Objects Installation, configuration, user administration, universe design and development of the reporting platform.
Client: Hewlett Packard USA/ State Bank of Mauritius Duration: Feb 2014 – April 2015
Technologies Used: SAP Business Objects 4.0 SP7, SAP Dashboard 4.0 SP7,Oracle 11g, Microsoft Project
Responsibility: Senior Business Objects Consultant/Project Manager/SME/ 920-***-**** *******@*****.***
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State Bank of Mauritius Group (SBM) is a leading financial services institution with a growing international presence. It provides all services of a universal bank within a diversified business model.
Served as the subject matter expert, and coordinator in SAP Business Objects in gathering requirements from client for report designing and development.
Created Requirements Specification, Functional Specification and Design Documents ensuring that requirements were complete, consistent, accurate, and unambiguous.
Provided guidance to the team on technical issues on Information designer tool (IDT), report development using Webi Intelligence/ Webi Rich client, as needed.
Conducted technical training on SAP Business Objects tools – IDT, Webi to users Onsite.
Installed, configured and deployed entire SAP BI 4.0 SP7 system and other software’s on windows 2008 server in clustered environment
Played a key role in implementing the testing strategy, defect tracking and bug fixing.
Involved in any project discussions and helped to resolve any issues.
Ensured that deliverables were executed on time as per the deadline.
Handled Change request project and executed the project on time which involved report development using SAP Business Objects 4.0 SP7
Client: Hewlett Packard USA/ Amgen, Thousand Oaks, USA Duration: Sep 2012 – Feb 2014
Technologies Used: SAP Business Objects XIR3, SAP Business Objects 4.0 SP5, Universe Designer, Information Designer Tool (IDT), Infoview/ BI Launchpad, Web Intelligence, CMC, Promotion Manager, Teradata, Microsoft Project Plan, HP Quality Center Responsibility: Senior Business Objects Consultant /Subject Matter Expert/Project Manager
Enterprise Data Warehouse (EDW) was a critical project of Amgen as it supported data from multiple sources and getting the data on time was crucial to provide the critical reports to management.
Involved in Platform Migration from SAP Business Objects XI 3.1 & 3.6 versions to SAP Business Objects 4.0 SP5 using Upgrade Management Tool
Installed SAP Business Objects Patches and Service Packs to resolve bugs.
Involved in SAP Business Objects Admin activities providing user access, IDT connection setup.
Extensively used Central Management Console (CMC) in setting up security in BI 4.0 and also managed security configuration for various reports and universe in development, Test and production environment.
Extensively worked with SAP support team directly for 4.0 product related issues
Responsible for Solution Proposals, Presentations, Status Reporting, Risk Assessments and Mitigation.
Responsible for troubleshooting high priority issues in the report functionality & data.
Responsible for understanding the business processes and collaborating with business users in requirements analysis, functional design, and technical design documentation.
Reviewed the HLD (High Level Design), LLD (Low Level Design) and STM (Source to Target Mapping) documents.
Involved in creating the functional specification documents for Promote Inbound and Outbound interfaces.
Developed data management, information governance strategy documents along with standards document.
Controlled the quality of deliverables and Risk Management Planning.
Provided support in post-deployment phase and involved in project transition to production support.
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Created EDM Quality documentation including Functional & System Requirements and Design Specs, obtained required approvals from Quality, system owners & business owners.
Planned and estimated the tasks based on requirements. Client: Hewlett Packard USA / Vodafone, Maastricht, Netherlands Duration: April 2011 – August 2012
Technologies Used: Business Objects XIR3 SP3, Universe Designer, CMC, Import Wizard, Teradata 12
Responsibility: Senior Business Objects Consultant / Subject Matter Expert/Project Manager
Vodafone Netherlands project involves operation activity of critical business intelligence applications required for Vodafone Netherlands entity. It includes key finance, revenue and customer reporting and analytics.
Gathered business knowledge and requirements to document Glossary of Terms, Business Object Models, and Use Cases.
Planned and estimated the tasks based on requirements.
Organized and ran workshops to help clients make the best use of the Business Objects.
Served as the subject matter expert and coordinator in analyzing the system impact and high level business requirement of various new initiatives on accounting operations.
Involved in SAP Business Objects Admin activities providing user access, Universe connection setup.
Extensively used Central Management Console (CMC) in setting up security in XI R3 and also managed security configuration for various reports and universe in development, Test and production environment.
Used import wizard to migrate reports, folders, users, groups, universes from different environments.
Scheduled reports per agreed upon timelines, modify as requested by customers, Audit and validate cross-functional system data to ensure data integrity, troubleshoot applications issues.
Client: Hewlett Packard USA / HDFC, Bangalore, India Duration: Oct 2010 – March 2011
Technologies Used: SAP Business Objects XIR3, Universe Designer, SQL Server 2005,Erwin
Responsibility: Senior Business Objects Consultant/Lead HDFC Bank’s Current Data warehouse architecture which is built on Microsoft SQL Server 2005 is loaded from several heterogeneous data sources on a daily basis to ODS and on monthly basis to DWH.
Gathered and documented business requirements from the client.
Designed and documented Adhoc Universes using Erwin.
Involved in development of the universe using Universe designer tool (UDT)
Coordinated testing with the QA team.
Coordinated UAT with the business stakeholders and ensured results met the requirements.
Provided KT to new team members.
Client: Hewlett Packard USA /Amgen, Thousand Oaks, USA Duration: Nov 2009 – Aug 2010
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Technologies Used: SAP Business Objects XIR3, Teradata, Universe Designer Tool, Microsoft Project Plan
Responsibility: Senior Business Objects Consultant /Subject Matter Expert Phase 2 release project of the Enterprise Data Warehouse (EDW) was a major development project where the primary focus was on integrating the data from different sources and building reporting solution on various work streams.
Involved in reporting requirements gathering with Client at Onsite (Thousand Oaks, CA).
Documented the reporting requirement at Onsite and communicated the requirement to development team in Offshore.
Lead the development team both at Onsite/Offshore and Co-ordinated in delivering the work on time.
Conduct Client review iterations to take the feedback on reports and passing on the changes to development team.
Involved in technical review of the reports developed by developers using Webi Intelligence reporting tool on SAP Business Objects XIR3 and provided technical guidance/suggestion to the team.
Estimate the development effort and involve in presenting the status of the progress of the development to the client. Involve in document updating and technical review related to project.
Client: Hewlett Packard USA / AstraZeneca, Mississauga, Canada Duration: May 2008 – Nov 2009
Technologies Used: SAP Business Objects XIR2, Universe Designer, Oracle 10g Responsibility: Senior Business Objects Consultant/ Technical Lead
Interacted with the client to understand and document their business requirements.
Worked in Canada as onsite Coordinator and communicated the requirements to development team.
Designed and developed Universes and reports based on the business requirement using universe designer tool on SAP Business Objects XIR2.
Conducted review sessions with the client by presenting the Universes developed, documented the review feedback, and passed the information to offshore team to implement any changes.
Analyzed the data and interacted with client to resolve any data inconsistencies.
Interacted with client to understand their business issues and resolve the same.
Obtained the client sign-off for the developed work completion. Client: Hewlett Packard USA/ BO Share Services
Duration: March 2008 – April 2008
Technologies Used: SAP Business Objects XIR2, Universe Designer, MS SQL Responsibility: Senior Business Objects Consultant /Technical Lead Designed and developed Universes and reports based on the business requirements from the client. This was internal client to HP.
Client: SAP Business Objects Pvt Ltd
Duration: July 2006 – Feb 2008
Technologies Used: ASP, JSP, Oracle, SQL, IIS, Apache Tomcat, Websphere, Weblogic Responsibility: Lead
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Led the Enterprise Performance Management Team handling the Deployment, Certification and Migration of the system.
EPM Deployment Team involved testing the product by deploying it on Multi clustering, Multi nodes to check the performance of the product in such scenarios, with Security checking through SSL, LDAP, and SSO configurations. Handled various customer scenarios, which were complex, and guided the support team in setting-up the environment. Migration is involved when the customer is upgrading the Product from one version to another and the data on which customer has worked earlier has to be moved to the upgraded Setup without duplicating the work.
Client: SAP Business Objects Pvt Ltd
Duration: Oct 2003 – June 2006
Technologies Used: ASP, JSP, Oracle, SQL, IIS, Apache Tomcat, Websphere, Weblogic Responsibilities: Lead
Worked with different teams such as Info view, Preacceptance and EPM Deployment Team. Infoview team was involved in testing different types of reports, scheduling them on different Platforms and testing on different configurations apart from baseline and certifying it on various other configurations.
Preacceptance Team was the build acceptance team which involved in basic testing of the build and accepting the same. After build is accepted the same is released to functional teams to test on their functionalities. The Testing would be done on Windows and UNIX platforms and on different languages like Japanese, French etc. Handled the member of two for the INTL testing and certifying on various configurations like Citrix, Firefox, Appserver Configurations etc EPM Deployment Team involves in testing the product by deploying it on Multi clustering, Multi nodes to check the Performance of the product in such scenarios, Security checking through SSL, LDAP, SSO Configurations
Client : PSI Data Systems Ltd/ Major Banks in India Duration: April 1999 –Sep 2003
Worked on multiple banking applications on reports as developer for major banks in India.