Christopher (Chris) Faber
**** ********* **** ***** - ****** Mound, TX 75028 - 214-***-**** - *********@*****.***
Sales and Account Management Leader
Orchestrating and Closing Complex Contracts with Fortune 1000 Clients for Telecommunications and In-Flight Entertainment and Communications
Executive sales and account management leader focused on telecommunications technologies and services. Experienced in North America, Europe and Asia. Execution track record based on unique combination of relationship capabilities, team leadership, operational focus, technical and financial acumen.
Global Eagle Entertainment, Los Angeles, CA 2015 -2017
Global provider of In Flight Entertainment and Communications to Global Airlines and Maritime
Vice President, Account Management
Recruited to rehabilitate strained relationship with largest customer (Southwest Airlines) representing 32% of revenues and 100% of EBITDA in 2015
Developed, and implemented contract strategy to close $1.1 Billion 10 year agreement 16 months after hire using unique pricing construct and increasing Gross Margin 8%
Executed $63.2 Million capital expenditure deliveries for 160 aircraft coordinating supply chain efforts to meet accelerated fleet schedule
Facilitated $6 Million Boeing Line Fit program, completing project in 60% of average time, enabling Southwest to achieve fleet upgrade on schedule
Designed and coordinated introduction of scorecard for financial, operational and customer satisfaction performance metrics, for GEE global customers
Sagenet (formerly Spacenet), McLean, VA 2005-2014
Privately held Satellite and Managed Network Services Provider to US Fortune 2000
Vice President, Enterprise Markets 2007-2014
Built core sales team of seven reversing six years of declining revenues and marketshare. Expanded product offerings to include cloud based services, wireless and managed services leading to 34% revenue growth ($28 Million) and 15% EBIDTA improvement
Collaborated on analysis and strategy for equipment sales employing 3rd party financing and personally closed largest contract in company history for $51 Million using 3rd party financing
Developed and implemented channel sales program to include AT&T and CenturyLink leading to $90 Million pipeline in 18 months
Led initiative to evaluate and adopt Salesforce CRM improving management visibility and opportunity/customers
Sales Director 2005-2007
Signed nine new customers in Western US
Chris Faber, page 2-214-***-**** *********@*****.***
SITA, Geneva, Switzerland 2002-2004
Provider of travel related technologies to airlines and airports globally
Marketing Director Travel Distribution
Developed Market Requirements and Analysis of alternative telecommunications services for the 67 largest global markets, providing benchmarking for annual budget analysis and cost management.
ForeLogic LLC, Dallas, TX 2001-2002
Healthcare software startup
Vice President Sales and Marketing
Developed Go to Market strategy and pricing for hosted home healthcare software designed for Medicare and Medicaid payment processing and resource scheduling
Qwest Communications, Dallas, TX 2000-2001
3rd Largest US Telecommunications Carrier
Director Global Accounts
Replaced underperforming team of 32 in four months
MCI/MCI Worldcom, Detroit, MI and Dallas, TX 1988-2000
2nd Largest US Telecommunications Carrier
Director National Accounts 1997-2000
Led team of 40 in US and UK in financial analysis and $240 Million joint bid by MCI and British Telecom to acquire and outsource Mobil Oil data centers and global network
Developed and implemented unique “evergreen” network agreement with Dell Computer increasing annual revenues from $22 Million to $70 Million
Managed 65 sales and support staff for Fortune 500 accounts
Executive Branch Manager 1989-1996
Led team of 25 in US and Europe in support of General Motors and EDS, growing revenue from $8 Million in 1989 to $145 Million in 1996
Negotiated and closed $450 Million agreement in 4 months
Technical Support Manager 1988-1989
ATT Detroit, MI and Chicago, IL 1979-1988
Largest Telecommunications Carrier
Leadership Continuity Program Member 1984-1988
Delivered eight remittance operations centers $3 Million under budget and f our months early
Strategic Planning Financial Analyst 1979-1983
Eastern Michigan University Ypsilanti, MI 1979
Master of Business Administration, Finance, 6.8 GPA 8.0 Scale, Graduate Assistant
Michigan State University East Lansing, MI 1975
Bachelor of Arts, Communications, 3.4 GPA 4.0 Scale, Evans Scholarship Award