Executive Assistant Manager
Resume:
Linda Sullivan
Longwood, FL *****
****************@*****.***
www.linkedin.com/pub/linda-sullivan/89/bb1/76/
Dear Human Resource Manager:
I spent five years as the Executive Assistant and Jack/Jenny of All Trades to the Senior Executive Vice president of Seaboard Ship Management, a division of Seaboard Corporation, before they closed our division.
During that time, I worked on the cargo ship budgets, 51mil, planned meetings /teleconferences, domestic and international travel, was the liaison with the maritime departments of The Republic of Panama, Liberia Monrovia, and Greece, The Coast Guard, Homeland Security, and The American Bureau of Shipping. I also worked with the Crewing Dept. to keep records of date of hire, promotions, and salary increases for all shipboard personnel, and was the initial contact for the ship’s captains. My next three years were spent working as the Corporate Director of Field Operations for a partnership that owned several mail order pharmacies, two diabetic education companies (one of which I built from the ground up), and a program called My Brother’s Keeper that helped African American churches provide a hardship fund for parishioners that needed help paying for their medications. I organized all trade shows, health fairs, and other events. Made all travel arrangements, purchased office supplies and equipment. I was part of the Executive Staff and decision making process. My last 22 months I have been executive assistant to 3 partners, personal assistant to 2 of the partners, property manager for several condos, 2 beach vacation rental homes, 3 owner occupied homes, 2 yearly rental homes, 2 shopping centers, and the office. In addition, I am the receptionist, supervise handyman, cleaner, and graphic designer, list and edit properties on the MLS, write the property contracts, search for new properties to purchase, get surveys, phase one environmental, wet land environmental, and much more.
I have proven problem solving skills and I thrive working in a fast-paced environment. I a State of Florida Notary Public in good standing. I have an employment gap of about 8 months between February 2013 and October 2013. The company downsized and many my programs and projects were discontinued or put on an indefinite hold. I used that time to reflect and decide where I wanted to live. I decided to come back home to Orlando. I had been gone for several years and am happy to be back.
If your firm is seeking a professional who has demonstrated sound business judgment, decisiveness, well- developed planning, analytical, and communication skills, and a consistently high level of performance in a variety of progressively responsible and challenging assignments, I am that person. Sincerely,
Linda Sullivan
Linda Sullivan
Executive Assistant
174 Burns Ave, Longwood, FL 32750
****************@*****.*** 407-***-****
Professional Summary Passionate goal driven with more than twenty years’ experience. I possess the ability to not only see the big picture, but to see all of the working parts, identifying process strengths and weaknesses in order to suggest areas of improvement. Taking a program or company that is not meeting its potential and turning it around. With proven ability to implement organizational initiatives that consistently increase profitability and reduce operating costs in competitive markets. Summary of Qualifications
• The unique ability of collaborating, communicating, blending, and working with all cultures on every economic level
• Designed and maintained department training manuals as well as numerous procedural manuals.
• Analyzed the flow chart compared to the real flow of work, found the weaknesses redesigned the presentations and the marketing materials, and turned employees into team members thereby increasing the client base by 33% in 35 days
• Analyzed what the end user expected from their phone room employees. Designed a work flow that increased productivity while giving both the employer and employee what they needed to succeed
• Discerned what management needed to effectively monitor budgets of 21 cargo ships. *Developed and implemented a system for monthly tracking of each ships individual budget items and the cumulative yearly budget at the same time. Allowing management to see at a glance the budget items they needed to manage. Saving the company executives time
• Analyzed the Operations Departments’ reaction and interaction with the American Bureau of Shipping/ Homeland Security Annual Audit to determine why there were so many discrepancies and write ups. Redesigned the work flow including a hyperlinked report that was presented to the auditors before they started this enabled the Operations Department to pass all future audits. Saving the company as much as $10k per day in fines
• Excellent organizational skills, detail oriented someone you can count on delivering consistent excellent work in a timely manner
Skills
• PC proficiency in MS Office applications
• Basic accounting and finance
• Library / File / Internet research
• Travel & Event planning and coordination
• Collecting and recording statistical and confidential information
• Assembling and organizing bulk mailings and marketing materials
• Data entry and correspondence preparation
Work Experience
A & S Consulting - Orlando, FL - January 2016 to Present Executive/Personal Assistant to CEO
• Executive Assistant to 3 partners and personal assistant to 2 of the partners
• Property Manager for several condos, 2 beach vacation rental homes, 3 owner occupied homes, 2 yearly rental homes, 2 shopping centers, and the office
• Receptionist
• Supervise handyman, cleaner, and graphic designer
• Listing and editing properties on the MLS
• Finding and researching possible properties for purchase
• Arranging for surveys (Border, Alta, phase 1, etc.)
• Creating and maintaining office systems, including data management and filing Arranging travel and accommodation and providing general assistance Managing and being responsible for confidential information
• Screening phone calls, inquiries and requests, and handling them when appropriate
• Meeting and Greeting clients and visitors
• Organizing and maintaining schedules and making appointments
• Dealing with incoming calls, emails, texts and opening and distribution of mail, often corresponding on behalf of employer
• Carrying out background research and presenting findings
• Producing documents, briefing papers, reports, real estate contracts, and presentations Organizing and attending meetings and ensuring employer is well prepared for meetings Liaising with clients, suppliers and other staff members
• Rent Collection and delegation to other departments
• Carrying out specific projects and research
• Personal assistance, for multiple Executives, that may involve commuting, administrating personal needs and scheduling appointments for personal purpose
• Travel arrangements, interstate and international
• Arranging transport for executive’s luxury vehicles from Miami, to New York or Canada Staples/Hilton- Longwood, FL September 2014-January 2016 Customer Service Representative
• Take calls from customers. Solve issues
• Suggest and up sale additional items
• Assist customers in finding what they need
• Take hotel reservations for Hilton Worldwide, specializing in the Orlando, FL area Flea World - Sanford, FL - October 19137 to October 2014 Assistant General Manager
• Training for General Manager
• Solve vendor - customer disputes
• Deal with unruly or intoxicated customers
• Actively recruit new vendors into the market
• Solve vendor - office disputes
• In charge of Security
Able Partners - Hollywood, FL - February 2010 to February 2013 Assistant/ Coordinator
• Fully Responsible for the MBK program, a program that worked with churches
• Travel extensively Giving presentations in Churches and church conventions across the Continental US for the MBK program, working closely with Ministers, Bishops, and church committees, following up with current member organizations, recruiting new religious organizations to become members
• Coordinate and quarterback all conference calls with program staff, study the flow chart compared to the real flow of work, find the holes and fix them before they become problems
• Organize all trade shows, health fairs, and other events
• Consult with Nurses and Doctors about Diabetic Meter and strips
• Consult with Doctors about Mail Order Pharmacy usage
• Drug Place Director of Operations and managed phone room
• Promise Care Director of Field Operations
• Executive Director of HERO Indian Initiative, LLC a Health Care Education Company for the American Indian population
• Member AADE
• Met with tribal leaders to promote diabetic education classes
• Consultant for HERO, Inc. a Health Care Education Company
• Met with city and state governments, community leaders, non-profit organizations, to promote HERO, Inc. diabetic program
• Set up and worked trade shows and health fairs
• Make all travel arrangements, purchased office supplies and equipment
• Part of the Executive Staff and decision-making process for both HERO Indian and HERO, Inc.
• Interviewed candidates
• Handled and solved problems, including terminating employees
• Traveled extensively (Road Warrior) for all companies
• Designed brochures and handouts
• Business Development
Seaboard Corporation - City of Sunrise, FL - May 2005 to February 2010 Executive Assistant to the Senior Executive Vice President
• Studied the way the Operations Department reacted and interacted with the ABS/Homeland Security Annual Audit to determine why there were so many discrepancies and write ups. Designed a hyperlinked report that was presented to the auditors before they started the audit this enabled the Operations Department to pass all future audits.
• Developed a working relationship with the Coast Guard and Homeland Security for ships USA certificates. This allowed any minor problems to be solved quickly and efficiently.
• Liaison with Panama, Liberia, and Greece Maritime Authority to renew ship credentials.
• Office liaison between Operations and Federal and Maritime Auditors.
• Liaison with Dominican Republic authorities for two floating power plants.
• Designed and put together training manuals for the Operations Department.
• Discerned what management needed to effectively monitor budgets of 21 cargo ships. *Developed and implemented a system for monthly tracking of each ships individual budget items and the cumulative yearly budget at the same time. Allowing management to see at a glance the budget items they needed to manage. Saving the company executives time.
• Analyzed the Operations Departments' reaction and interaction with the American Bureau of Shipping/ Homeland Security Annual Audit to determine why there were so many discrepancies and write ups. Redesigned the work flow including a hyperlinked report that was presented to the auditors before they started this enabled the Operations Department to pass all future audits. Saving the company as much as $10k per day in fines Additional Skills
Microsoft Office Suite (10+ years), Management (10+ years), Executive Support (10+ years), Budgets (10+ years), Trade Shows
(10+ years), Research (10+ years), Supervision (10+ years), Meeting Planning (10+ years), Expense Reports (10+ years), Analytical Skills (10+ years), Computer Skills (10+ years), Multi-Tasker (10+ years), Multi-Tasker, Organizational Skills (9 years), Organized
(10+ years), Detail Oriented (10+ years), Dependable (10+ years), Documentation (10+ years), Troubleshooting (10+ years), Collaboration (10+ years)
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