JACQUELYN BAKER
*********.*****@***.***
Professional Summary
If you are seeking an enthusiastic well-organized Administrative Assistant with a solid background in data entry this is whom I am. With a passion for hard-work, multi-tasking and outstanding telephone scheduling and documentation skills who is no stranger to long hours with dedication and commitment to your team; I am your next Office Assistant.
Skills
Types 40 WPM MS Windows proficient Works well under pressure
Independent worker Articulate and well-spoken Maintains confidentiality
Flexible Creative problem solver Customer service-oriented
Attention to detail Filing and data archiving Minimum 9,000 keystrokes per hour
Work History
Andeo GroupLLC
CareFirst Enrollment/Billing Tech 10/2015-04/2017
Mr. Rick Barrett, Executive Director 202-***-****/301-***-****
Process open enrolment insurance claims for government employees.
Deciphers between members and dependents age and annuity.
Add new dependents while updating or renewing re enrolments.
Work closely with team lead to assure complete timely medical enrolments meet processing.
Update all new information; address, phone, death, new birth and social security information.
T-Rex Corporation 03/2015 -09/2015
Data Entry Greenbelt, MD Phone: 703-***-****
Maggie Fisher, Human Resources Coordinator
Able to type 9,000 keystrokes per hour and able to maintain an acceptable error rate as determined by each job.
Possesses good organizational skills, able to maintain confidential information and Follow all oral and written instructions.
Determine what information needs keying; make decisions on questionable information on computer images.
Deciphers errors and makes a decision on correct information, performs work accurately.
Service Source at Federal Energy Regulatory Commission Office
Customer Service, Duplicate Operator 03/2011 to 09/2012
Yolanda Tolliver, HR Generalist Metro Operations Service Source Alexandria, VA Phone: 703-***-****
Answer and manage incoming and outgoing calls as point of contact dispatcher while recording accurate messages.
Greet numerous visitors, including VIP clients and prestigious delegates.
9,000 key stroke
Assist Contracting Officer's Technical Representative (COTR) with career fairs and recruiting events.
Responded to all inquiries from the public in a prompt and professional manner.
Gathered and analyzed data for studies, reports, and made recommendations based on findings.
Niermann Weeks 07/2007 to 02/2009
Administrator and Sales MILLERSVILLE, MD 21108 Phone: 410-***-****
Eleanor Niermann-Weeks, Director
Communicated with regional, strategic managers for daily support
Maintained and organized a customer database of over 600 clients nationwide.
Processed cash and credit card payments rapidly and accurately while responded to all customer inquiries professionally
Placed special merchandise orders for customers
Greeted customers in a timely fashion, while quickly determining there need and process large currency transaction
Scan all checks directly into bank accounts.
Create files for each client and scanned all furniture, fabric, and confidential financial information.
Howard University 08/2005 to 07/2007
Office Administrator Washington, DC 20059 Phone: 202-***-****
Human Resources
Typing, data entry, overseeing department budget, arranging meeting with parents, filling, and staff events
Oversaw daily office operations for staff of four professors and three work-study students and seven teachers’ assistants
Oversaw inventory and office purchases with vendors to order and maintain inventory of office supplies.
Collaborated with admissions department on establishing prerequisites for undergraduate and graduate students.
Pointed students to relevant information about academic and personal support services available at the college.
Polo Ralph Lauren 09/1994 to 11/2001
Manager and Design Assistant New York, NY 10021 Phone: 212-***-****
Human Resources
Assisted with day-to-day sales operation in assisting celebrity clients with complete confidentiality.
Examine sketches, samples and color palates to assure garment specification and style and assure changes to creative team with all garments, labeling style lines, revisions with designers and team while traveling to store locations.
Speak with vendors and distribution centers to track shipments, correct labels and price changes.
Office Manager for home collection department with 12 sales associates to monitor and prepare clients and financial responsibilities.
Education
Stratford Career Institute Online High School and Business Diploma focusing on Administrative Skills Development and Proficiency June 2010. One Champlain Commons, Unit 3 P.O. Box 1560 Saint Albans, VT 05478-5560
Security Clearance: People Trust