Shelby R. Faulk
Corpus Christi, Texas 78411
*************@*****.***
Work Experience
Regal Quality Cleaning
Human Resources / Office Manager
Corpus Christi, TX
10/23/2013 - 6/2/2017
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Identify staff vacancies and recruit, interview and select applicants.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Investigate and report on industrial accidents for insurance carriers.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Enter data for and process weekly payroll.
Complete other daily clerical duties such as answering and redirecting phone calls to appropriate department, filing, faxing, scanning, computer work (data entry, spreadsheets, etc.), receiving and distribution of mail, daily bank deposits, and interacting with clients and employees.
Healthforce Medical Staff Relief
Staffing Manager
Corpus Christi, TX
9/11/2003 - 5/20/2013
Overseeing all aspects of daily office operations including but not limited to: filing, faxing, answering phones, processing payroll, employee background checks, data entry creating spreadsheets related to daily, weekly, and monthly staffing needs for all clients, banking, and ordering of office supplies.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Education
Graduate of WB Ray High School - 1991 Basic Diploma earned.
Graduate of Southern Careers Institute - 2002 Medical Assistant Program - Valedictorian.
Skills
Active Listening
Speaking
Management of Personnel Resources
Reading Comprehension
Critical Thinking
Writing
Active Learning
Judgment and Decision Making
Time Management
Negotiation / Complex Problem Solving
References
Deon Greenwood
Asst. Operations Manager
Regal Quality Cleaning
1701 Lands Rd, Suite 7
Corpus Christi, Texas 78417
Angie Valencia
Housekeeping Supervisor
Christus Spohn Shoreline
Corpus Christi, Texas 78401