LUCY MARKIN
**********@*****.*** 614-***-****
CAREER SUMMARY
Highly motivated employee with experience in financial accounting reporting. Major strengths include processing accounts payable, accounts receivables, management reporting, account reconciliations, open item processing, commissions, and conducting agency audits. OBJECTIVE
To obtain a position in a well-established company with a stable environment that allows me to thrive on my strengths of having a strong work ethic, self-motivation, loyalty, and drive for results. CORE QUALIFICATIONS
Excellent written and oral communication skills Applications for Credit Cards Extensive knowledge of resolving account discrepancies Expense Reports and Journal Entries Good analytical and accounting abilities Excel, Word, Outlook, Lync and Frontier Excellent and focused attention to detail Accounts Payable/Cash Receipts Good time management abilities PeopleSoft and Paymentech Strong ability to work as an individual or as part of a team Reconciliation - Frontier EXPERIENCE
Acceptance Insurance Dublin, OH
Reconciliation Specialist ~ July 2015 – May 2017
Use Frontier for reconciliation
Reconciled 250 agents bank accounts
Reconciled wire/ach payments from bank
Train and manage new hires
Process and reconcile sales payments for multiple lines of business
Calculate and enter manual payment/entries for products or commission methods not systematically supported
Receive, pull and build monthly commission statements from third party carrier website and import commission transactions
Interact with internal and external customers to analyze and resolve routine processing and payment discrepancy problems
Research refund check to see if money belongs to Western Region or customer, then submit check request as needed
Compile bank errors daily, research and rescan (when necessary)
Pull daily NSFs received
Research and post open items to unresolved list. Send emails as required. Follow-up as needed
Monitor payment put through Paymentech/Orbital (credit card charges) and issue refunds as needed Bring up system in the morning and set up in the evening Nationwide Insurance/Titan Columbus, OH
Reconciliation Specialist ~ January 2009 – July 2015 Department was bought out and transferred to Acceptance Insurance. Duties same as above Nationwide Insurance Columbus, OH
Commercial Credit & Collections ~ November 2003 – January 2009
Negotiate Payment Plans/Settlement offers
Review cancelled policies for possible reversal
Monitor & Process bad checks & audit balances
Daily contact with Nationwide Agents
Clear and process accounts through National Money Processing System Nationwide Insurance Columbus, OH
Accounting Senior Lead ~ November 1979 – November 2003
Team Leader for Accounts Payable. Training, quality checking and documenting processing procedures Process payables on PeopleSoft, set up vendors, charge to correct accounts.
Print payable checks, review, answer all vendor inquiries, data entry.
Prepare all special handling of checks (i.e. overnight delivery, internal delivery),
Handled stop payment, reissues on outstanding checks
Preform Agency Audits for 16 states to ensure that the agency force is complying with their Fiduciary responsibilities, documenting and completing written reports
Handle all Expense Reports for 16 different states, including VP’s, reviewing and reimbursements
Monthly Reporting of Open Items and Analysis of Accounts
Handle customer complaints
Balance Credit Union ATMs
Process Accounts Receivable, Data Entry and Lockbox
Responsible for General Ledgers and manual journal entries
Supply written responses to internal and external audit inquires
Handle and monitor the applications for American Express Credit Cards, including the cancellations Run checks for deposit
EDUCATION
The Ohio State University
Business Administration
Completed two years in this field