Mark Lindon - PMP ******

479-***-****

**** *. ****** **** **

Rogers, AR

72758

ac2xfj@r.postjobfree.com

Profile

Position using my leadership skills to deliver Project and Business Solutions that are innovative, visionary and effectively support business strategies.

Experienced in implementing new technologies and managing change

Strong process development

Ability to use influencing and assertiveness skills in situations that demand clarity

Direct and influence cross-functional teams

Great customer service and relationship building skills

Cost management and control

Industry Experience – Retail and Telecommunications.

PROFESSIONAL EXPERIENCE

Enterprise Vision Technologies – 6/2014 – 8/2017

Senior Program Manger (Wal-Mart account)

Manage various sized projects with moderate to high risk

Manage infrastructure projects

Manage project scope management

Manage contractors/vendors

Project cost management to include cost scoping and cost management

Resource planning for projects

Work with partners to provide logistics information for customers

Work with sales team to define hardware and services needs for future customer purchases

Manage customer relationships

Cisco Systems, Bentonville, Arkansas 4/2010 – 6/2014

Project Manager- Cisco Bentonville office (Wal-Mart account)

Manage various sized projects with moderate to high risk

Managed projects for various technologies to include Collaboration, Wireless and Route/Switch

Manage project scope management

Project cost management

Provided management/oversight of UC Voice Help Desk consisting of 12 contract employees

Wal-Mart General Offices, Bentonville, Arkansas 4/2007 – 2/2010

Sr. Program Manager- Sam’s Club (PMO office)

Program level leadership

People manager

Lead teams through project lifecycle

Define processes and procedures for PMO office

Participate with project selection that meets company strategic goals

Work with business areas to develop business cases for projects/programs

Manage team of project managers; ensuring project work is completed within scope, budget and timelines

Wal-Mart General Offices, Bentonville, Arkansas 11/2003– 4/2007

Project Manager - Information Systems

Responsibilities included planning and execution of multiple technology projects.

NextGeneration TV project in 600 sites. Managed 15 million dollar project. Managed teams of 3rd party contractors to deinstall legacy equipment, replacing TV’s with Plasma TV’s.

Wyse Jewelry Thin Client Project for 1,000 stores. Let 3rd party contractors team who installed the devices in the field

PICS Video Interactive Product in 600 sites. Led internal Wal-mart teams and external contractors to deinstall legacy equipment with current technology

Sporting Goods PC/Thin Client and printer installations.

DVR Security solution. Managed 30 million dollar project. Managed team to install digital security solution in 298 stores.

Judge Group/Wal-mart, Bentonville, Arkansas 9/2003 – 11/2003

UNIX Operations Support Analyst

Responsible for troubleshooting backup problems on HP, NT and SUN Servers.

Trend analysis to determine permanent solution for backup failures.

Use of Remedy trouble reporting application.

Independent consultant 1/3/2003 – 9/3/2003

Permond Solutions Group, Bentonville, Arkansas 8/2002 – 1/2003

Support Team Member

Assist with NCR UNIX machine hardware upgrades that consisted of adding processors, Ethernet cards, disk drives and memory.

Trend analysis to determine permanent solution for backup failures.

Remote support for installers with software and hardware issues.

Assist Customer Engineers with server replacements.

Nortel Networks, Tulsa Oklahoma, 2/00 – 4/02

Senior Support Engineer

Provided 2nd level support for Network Management product CVXView that resided on SUN server, using Solaris.

Assist remote technicians and customers installation of CVXView

Drove customer problems to resolution.

Recreated customer problems to identify root cause solutions.

Sabre Group, Tulsa, Oklahoma 11/98 – 2/00

Network Analyst

Supported Wide Area Network to include layer 2 switches.

Implemented router changes.

Troubleshoot issues via CA Unicenter and HPOpenView.

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Sprint Paranet, Tulsa Oklahoma, 5/98 – 11/98

Network Analyst

Implementation/Administration on HP OpenView project.

Technical recruiting team member.

WorldCom, Tulsa, Oklahoma 11/95 – 5/98

Network Analyst

Support Frame-Relay network.

Support X.25 network.

Monitor network via HP Openview.

Troubleshoot connectivity issues (IP & Novell).

EDUCATION

Attended Eastern New Mexico University, Roswell, NM

Attended West Hills College, Lemoore, California

Certified Professional Project Leader (PMP 319291)

Currently attend Six Sigma Black Belt Training

Cisco Certified Network Associate (Cisco ID# CSCO10021572)

Cisco Certified Design Associate (Cisco ID# CSCO10021572)

Nortel Networks Certified Support Specialist

“Introduction to Cisco Routers and Configuration”

“Advanced Cisco Routers and Configuration”

“Cisco Internetwork Troubleshooting”

“Introduction to Applied Innovation Switches”

“Oracle Architecture & Administration”

“Solaris System Administration”

CERTIFICATIONS:

CCNA, CCDA, NNCSS, PMP

PROFESSIONAL MEMBERSHIPS

Project Management Institute - National Member

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