Project Manager
Resume:
Mark Lindon - PMP ******
Rogers, AR
72758
*********@*****.***
Profile
Position using my leadership skills to deliver Project and Business Solutions that are innovative, visionary and effectively support business strategies.
Experienced in implementing new technologies and managing change
Strong process development
Ability to use influencing and assertiveness skills in situations that demand clarity
Direct and influence cross-functional teams
Great customer service and relationship building skills
Cost management and control
Industry Experience – Retail and Telecommunications.
PROFESSIONAL EXPERIENCE
Enterprise Vision Technologies – 6/2014 – 8/2017
Senior Program Manger (Wal-Mart account)
Manage various sized projects with moderate to high risk
Manage infrastructure projects
Manage project scope management
Manage contractors/vendors
Project cost management to include cost scoping and cost management
Resource planning for projects
Work with partners to provide logistics information for customers
Work with sales team to define hardware and services needs for future customer purchases
Manage customer relationships
Cisco Systems, Bentonville, Arkansas 4/2010 – 6/2014
Project Manager- Cisco Bentonville office (Wal-Mart account)
Manage various sized projects with moderate to high risk
Managed projects for various technologies to include Collaboration, Wireless and Route/Switch
Manage project scope management
Project cost management
Provided management/oversight of UC Voice Help Desk consisting of 12 contract employees
Wal-Mart General Offices, Bentonville, Arkansas 4/2007 – 2/2010
Sr. Program Manager- Sam’s Club (PMO office)
Program level leadership
People manager
Lead teams through project lifecycle
Define processes and procedures for PMO office
Participate with project selection that meets company strategic goals
Work with business areas to develop business cases for projects/programs
Manage team of project managers; ensuring project work is completed within scope, budget and timelines
Wal-Mart General Offices, Bentonville, Arkansas 11/2003– 4/2007
Project Manager - Information Systems
Responsibilities included planning and execution of multiple technology projects.
NextGeneration TV project in 600 sites. Managed 15 million dollar project. Managed teams of 3rd party contractors to deinstall legacy equipment, replacing TV’s with Plasma TV’s.
Wyse Jewelry Thin Client Project for 1,000 stores. Let 3rd party contractors team who installed the devices in the field
PICS Video Interactive Product in 600 sites. Led internal Wal-mart teams and external contractors to deinstall legacy equipment with current technology
Sporting Goods PC/Thin Client and printer installations.
DVR Security solution. Managed 30 million dollar project. Managed team to install digital security solution in 298 stores.
Judge Group/Wal-mart, Bentonville, Arkansas 9/2003 – 11/2003
UNIX Operations Support Analyst
Responsible for troubleshooting backup problems on HP, NT and SUN Servers.
Trend analysis to determine permanent solution for backup failures.
Use of Remedy trouble reporting application.
Independent consultant 1/3/2003 – 9/3/2003
Permond Solutions Group, Bentonville, Arkansas 8/2002 – 1/2003
Support Team Member
Assist with NCR UNIX machine hardware upgrades that consisted of adding processors, Ethernet cards, disk drives and memory.
Trend analysis to determine permanent solution for backup failures.
Remote support for installers with software and hardware issues.
Assist Customer Engineers with server replacements.
Nortel Networks, Tulsa Oklahoma, 2/00 – 4/02
Senior Support Engineer
Provided 2nd level support for Network Management product CVXView that resided on SUN server, using Solaris.
Assist remote technicians and customers installation of CVXView
Drove customer problems to resolution.
Recreated customer problems to identify root cause solutions.
Sabre Group, Tulsa, Oklahoma 11/98 – 2/00
Network Analyst
Supported Wide Area Network to include layer 2 switches.
Implemented router changes.
Troubleshoot issues via CA Unicenter and HPOpenView.
.
Sprint Paranet, Tulsa Oklahoma, 5/98 – 11/98
Network Analyst
Implementation/Administration on HP OpenView project.
Technical recruiting team member.
WorldCom, Tulsa, Oklahoma 11/95 – 5/98
Network Analyst
Support Frame-Relay network.
Support X.25 network.
Monitor network via HP Openview.
Troubleshoot connectivity issues (IP & Novell).
EDUCATION
Attended Eastern New Mexico University, Roswell, NM
Attended West Hills College, Lemoore, California
Certified Professional Project Leader (PMP 319291)
Currently attend Six Sigma Black Belt Training
Cisco Certified Network Associate (Cisco ID# CSCO10021572)
Cisco Certified Design Associate (Cisco ID# CSCO10021572)
Nortel Networks Certified Support Specialist
“Introduction to Cisco Routers and Configuration”
“Advanced Cisco Routers and Configuration”
“Cisco Internetwork Troubleshooting”
“Introduction to Applied Innovation Switches”
“Oracle Architecture & Administration”
“Solaris System Administration”
CERTIFICATIONS:
CCNA, CCDA, NNCSS, PMP
PROFESSIONAL MEMBERSHIPS
Project Management Institute - National Member
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