Quality Assurance Engineer
Resume:
ETHAN PALMIERI SOFTWRE QA ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE
TESTERCERTIFIED
ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE TESTERCERTIFIED ETHAN PALMIERI SOFTWRE QA ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE ETHAN PALMIERI
SOFTWRE QA ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE TESTER CONTACT
5818 NW Burney St
Port Saint Lucie Florida
34986 561-***-****
*********@*******.***
CORE COMPETENCIES
Network Design and Planning
Pro visioning and Testing Principles
Maintain Knowledge of Industry
Trends New Business Development
Excellent Organizational Skills
Persuasive and Effective
Speaker Time and Priority
Management Report
Preparation
Documentation Resource
Management
Lead and Manage High Performance
Teams Strategic Planning and
Implementation Strong Presentation
Skills
Network Installation/Testing/Turn
Ups Excellent Management
Relationship Brand Development
Management Business-to-Business
(B2B) Excellent communication and
writing skills Analytical Skills
Constructive
Criticism Design and
Domain
Competence Work load Management
Develop Strategic Business Solutions
Ensure Top Level Customer
Engagement Disseminate Complex
Technical Language Automation
Testing & QA Lead Training
EDUCATION
NORTHWOOD UNIVERSITY
West Palm Beach, FL - BS Physics
1996
REFERENCE
OBJECTIVE SUMMARY
Accomplished, experienced, results-Oriented, resourceful Quality Assurance and Project management professional with over Eighteen years of outstanding experience in Software Quality Assurance Engineering and Quality Assurance management, With the strong background in developing and implementing comprehensive SDLC and test methodologies department wide and companywide; excellent experience in project management, requirements definition, software testing, and quality assurance in a variety of industries, including insurance, financial services, telecommunications, Internet, and e-Business. In-depth knowledge in defining, designing, creating, & executing performance tests, including load tests, volume tests, stress tests, endurance tests, scalability tests, managerial skills, staff supervision and Administration; superb communicator with excellent presentation skills.
TECHNICAL SUMMARY
• Experience working with Agile/Scrum methodology environment.
• Analyzed Business Requirement, developed Test Plans and Test Cases.
• Involved in Smoke, Functional, Integration, System, Regression Testing, Network Testing and User Acceptance Testing.
• Managed Release Cycles with build manager to maintain best practices.
• In depth knowledge of QA/Test Principles, Methodologies and Techniques in regards to Black Box, Gray Box and White Box testing.
• Performed the White Box and Black Box (both boundary value and equivalence class) testing for functionality and structural flow.
• Performed Exploratory Testing of mobile, desktop and web based applications
• Bug reporting tools JIRA, Bugzilla, Test Director and Quality Center.
• Automation testing tools, Load Runner and QTP, UFT and Selenium.
• Database testing ORACLE and SQL Server.
• Software Development Life Cycle (SDLC), QA Life Cycle, methodologies and validations to ensure the Quality Assurance Control
• Worked in formalized as well as ad-hoc QA process environments
• Recommendations, revisions and enhancements to product managers.
• Team player with strong communication, technical, analytical and organizational skills.
• Extensive testing experience in handheld (PDA) devices, Mobile Devices, Security Devices and SOA Testing.
TECHNICAL SKILLS
Defect Tracking Tool: Test Director, Quality Center, Bugzilla and JIRA. Testing Tools: QTP, UFT, Load Runner, Browser Stack and Cucumber. Development Methodologies: Agile, Scrum and Kanban. Languages/Scripting: PL/SQL, SQL, Java J2EE, JavaScript, UNIX Shell. Web Technologies: HTML, Perl, XML, SharePoint.
RDBMS: Oracle 8i/9i/11i, SQL Server, MongoDB.
Version Control: GitHub TFS, CVS, Rational (IBM) Clear Case. ETHAN PALMIERI SOFTWRE QA ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE TESTERCERTIFIED
ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE TESTERCERTIFIED ETHAN PALMIERI SOFTWRE QA ENGINEER QA MANAGEMENT CERTIFIED SOFTWARE Training & Certifications
Member Advisory Board STEP-AUTO
2012 Test Automation for Managers
2012
Black Box Software Testing, Association for
Software Testing (delivered by CGI) 2012
Certified Software Tester – CSTE, QAI
2011 CGI Attendance Management
Program 2011
Member Association of Systems & Software
Quality, TASSQ 1998-2000, 2010
CGI Performance Review Process, CGI Internal
2010 Essentials of Interviewing and Hiring:
Behavioral Interviewing Techniques, SkillSoft
2010
XML Language Basics, SkillSoft 2010
Using Data to Communicate, element k 2009
Advanced Document Creation Symcor Inc.
2008 Architect for Quality Assurance, Symcor
Inc 2007 Performance Testing with HP Load
Runner 2006 Automation Testing with HP
Quick Test Pro 2006
Automation Testing with HP Unified Functional
Testing 2013
Customizing e-Tester Scripts, Empirix Co
2002 Introduction to Java, Infer data
Corporation 2000 Introduction to Project
Management 1998 Introduction to
SGML/XML 1997
PROFESSIONAL EXPERIENCE
SENIOR QUALITY ASSURANCE MANAGER 2007 – PRESENT
Innuity Santa Monica, CA Banking & Merchant Services (Permanent) Reporting to the VP, Banking & Investments services, manage a large team of on- shore and off-shore resources to perform the testing of two banking & investment services applications. Manage personnel, tools, processes, and schedules to deliver seven releases per year across both applications.
• Worked on financial applications projects and reviewed requirements.
• Developed and executed complex SQL queries.
• Managed HP QTP/UFT for regression testing, and Load Runner for performance testing. Involved in full software life cycle of testing.
• Providing solid documentation (test artifacts) for projects assigned - Test plan, Test scripts and Project status reports.
• Attending daily stand ups (Agile/Scrum) methodology for team statuses.
• Executed venerability scans and generated proper detailed QA reports.
• Utilizing Docker for porotype testing of new features prior to project target dates.
• Tested Axis Content Management System (CMS) and mobile based devices including user roles, workflows, and privileges.
• Utilizing JIRA as the main ticketing project management and bug tracking tool.
• Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management.
QUALITY ASSURANCE MANAGER 2005 - 2007
Credit Discovery Banking & Merchant Services (Permanent) Responsible for functional, regression and system testing, release management and release documentation.
• Performed system, unit, performance, load, regression, stress and data interface
Testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
• Build a new QA department from the ground up, including the hiring of staff, development of processes and procedures, and implementing testing methodologies in QA and Development.
• Review and update existing documentation and create and maintain new documentation for all functional areas of the software. Develop and deploy documentation standards.
• In conjunction with the Development Manager & Account Managers, review, refine, and implement changes to the Software Development Life Cycle practices to improve quality and timeliness.
• Provide guidance on designing, developing, and implementing functional and performance tests using the HP tools.
• Provide single point of contact for all vendor issues to the tool vendor, liaise with the vendor on a weekly basis review outstanding issues
• Manage the central issues database, create new users and projects, and administer existing users and projects, trouble shoot server, database and application problems
SENIOR QA & PERFORMANCE TESTING CONSULTANT 1999- 2005 Pratt & Whitney CSC, CT (Contract)
• Created and executed automated test script with Mercury tools.
• Maintained test scripts, test cases, test plans, test sets, and test documents.
• Logged defects ensure documented defects are monitored, tested, and updated/closed in a timely manner and communicate with developers.
• Participated in technical specification for functional requirements.
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