Suganya Natarajan

Summary:

Accomplished QA professional with continuous Improvement as vision and proven track record of significant and successful contribution to quality management.

Noted for the ability to constantly seek better methods and processes to help ensure delivery of quality product

Aspiring for a challenging growth oriented position in the Industry, which would help me in applying the gamut of skills which I have acquired through quality assurance testing methodologies, business system analyst experience by engaging with developers, stakeholders and customer support team.

Core Skills:

8 Years of Quality Assurance/ System Analyst Experience

Solid knowledge of quality assurance methodologies and software development life cycle

Experience in Web based testing, Client server applications & Mobile Application Testing

Skilled in preparing test case, test plan and test strategy document

Managed complex testing initiatives involving large teams

Managed team members to test and deploy software releases

Excellent analytical skills for understanding the business requirements, business rules/processes and detailed design of the application

Involved in Business Acceptance & User Acceptance Test planning and designing BAT/UAT test cases.

Six years of experience in Retirement, Defined benefits domain.

Involved in projects related with Retirement planning, Beneficiary update, 401k, Qualified and Non-qualified Plans, fund transfer, Enrollments, Contributions, Investment Direction, Advice Access, QDRO and final average pay.

Vast experience with Systems Integration testing for application Developed with .Net, Java, VB Scripts, JScripts and HTML.

Tools and Platform Experience:

Testing & Defect Management Tools: HP ALM, QTP, JIRA, Version one, Rational Clear Quest, Visual Studio Team foundation server (TFS), Microsoft Test Manager(MTM), CM Synergy.

Methodologies: AGILE/SCRUM, WATERFALL.

Databases: Toad for Oracle, SQL Server, DB2

Browsers: Internet Explorer, Firefox, Safari, Google Chrome

Mobile technologies: iOS, Android

Educational Qualification:

Bachelor of Engineering in Electronics and Communication Engineering May 2006

Professional Experience

US Bank – Richfield, MN Feb 2017 – May 2017

QA Analyst – Level IV

Project: Voyager Fleet card

Participated in Sprint Planning meetings to identify the strategic features of the user stories and review the current sprint user stories

Participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews

Involved in developing detailed test cases based on the business requirements and the user stories

Tested the functionality manually for the code delivered to QA on Sprint basis in agile methodology

Performed Security Testing of the application to ensure proper user authentication and validated the application business logic, also helped identify and patch all the vulnerabilities of the application

Extensively used SQL queries to test the data integrity and accuracy of data in database table

Performed compatibility testing on various browsers and operating systems to ensure excellent user acceptance.

Performed Regression testing, and verifying that the reported defects have been fixed.

Executed section 508 compliance testing using NVDA and JAWS applications.

BI Worldwide – Edina, MN Jan 2016 – Feb 2017

QA Lead

Project: UHC Baby blocks

As a QA Lead, participated in walkthroughs for the evaluation of the test plan with the design and development.

Delivered well-designed test Cases based on Requirements and technical Specifications.

Experience in Quality Assurance process through test environment setup, test plan sign off, setting up the process to resolve and track issues.

Performed manual testing on different Modules of the Application in cross browsers and mobile devices

Performed data Integrity testing by verifying Dataflow from Frontend to backend or database and backend testing

Effectively participated in cross-platform and cross-browser testing of all responsive design web-sties in Mobile phones and tablets, verifying page layout meets the design specifications and identifying key issues.

Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.

Remained hands on with the projects, identifying, troubleshooting, and documenting all issues in a clear and concise manner.

Participated in system testing and deployment validation. Provided sign-off for assigned functional areas.

Acted as the main Point of Contact of my application during End to End and System Integration testing and assist other team members with testing requirements.

Assisted in developing in test cases for UAT and setting up the UAT environment. Coordinated in all testing activities including defect tracking

Tracked and managed defects in ALM

Participated in defect triage meeting to review and analyze the defects with development team and business analysts.

CH Robinson – Eden Prairie, MN Aug 2015 – Jan 2016

Senior QA Analyst

Primarily responsible for driving the quality of the e-commerce application product while ensuring the product conforms to both functional and non-functional requirements.

Develop and maintain a thorough understanding of product functionality in order to evaluate and ensure product operations during test cycles.

Support concurrent projects in an organized manner

Identify data requirements, create and maintain data

Design and develop test plans, traceability matrices, test cases/ test scripts from requirements, use-cases, design documents and other project documentation.

Bank of America May 2014 – Aug 2015

Test Analyst – Level III

Developed test plan documentation, test cases and tested various functions in Benefit online web portal and mobile application

Extensively Involved in Mobile enhancement project from gathering requirements till implementation for Express enrollment, Advice access and contribution rates transactions in mobile. Designed more than 2000 scripts and validated in Android (Firefox and chrome browser) and iOS browser (Safari)

Long term investment stock plan Fund transfer project - Validated full end to end functionality of Fund transfer,investment direction, stock trades to test interoperability of transactions with the Merrill Back-end Financial Records System for the 401k Plans and the Personal Brokerage Accounts.

Benefit online secure login framework upgrade project – Tested the online sign in, Create User ID, Forgot your password, Secondary authorization functionalities in both mobile and web portal.

Validated the calculations of pension estimate, mutual funds and benefit amount manually

Designed and executed testing for a call center application TrackQ and Fulfillment. Proven experience in testing complex applications within a call center environment including call flow, querying the application and submitting transactions

Participated in Regression Testing, during each release phase. Areas tested included: Navigation, Admin Functions, Fund Transfer, contribution, Enrollments, Acct Balances, Participant Services, call center application, My Merrill website and others as needed. These tests included black box testing, data testing, and transaction testing.

Performed full function testing in Mymerrill website for the Mymerrill redesign project. This is the Benefit online silent login to MyMerrill website using the Self direct brokerage link.

Prioritized testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled.

Identified, defined and documented technical requirements for application performance, load and stress testing

Responsible for validating the DB 2 table to validate the transactions based on fund transfer investments,

GlaxoSmithKline – Pennsylvania, PA Sep 2013 – Dec 2015

System Tester (UAT)

Project: California Pharmaceutical Serialization/ ePedigree project

Designed and developed test plan, High level and detailed Test Cases based on the available Use Cases, for each individual functionality of the Axway ePedigree and Track & Trace applications.

Authored Strategic Test Plan, Test Cases for the integration project of Axway interface to Oracle's JDE Edwards E1 Setup Quality Center for testing. Reported software defects and logged defects in Jira defect tracking tool.

Involved in determining the prerequisites and develop new automated testing scenarios.

Extensively used QTP to record, playback and debug individual test cases.

Conducted test case reviews to ensure that scenarios accurately captured business requirements.

Work directly with business analysts to identify validation needs, alternative solutions and user requirements as well as function as technical interface between the business and IT where appropriate

Responsible for all testing activities, with an emphasis on System, Stress and Performance Testing

Coordination of deployments to UAT and Production, verifying application readiness

Responsible for reviewing requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed. Participate in defect prevention and process improvement activities.

Deloitte Touche Tohmatsu – New Jersey Aug 2012 – Aug 2013

CMS – EMS Integration testing

Performed as a system Integration tester responsible for fully testing the integrated functionality (SOA) between the Content Management system (X-Metal, WebTop) and Engagement Management System (EMS).

Used the commercial off-the-shelf (COTS) XML authoring tool, X-Metal for content authoring and WebTop for check-out/check-in, content storage, publishing and subscription. This solution is heavily customized.

Integration testing of applications based on Java, .Net, Jscript & VB Scripts.

Performed System Integration, End to End and User Acceptance Testing.

Involved in extensive DATA validation using SQL queries and back-end testing

Responsibilities include defining systems strategy, developing system requirements, testing custom technology solutions, and supporting system implementation.

Performing the Functionality and Regression testing on each new build.

Involved in Performance testing, Load, Smoke testing and Web services testing.

Utilized TFS and Rational Clearquest for defect tracking and maintained defect repository and followed defect life cycle until it was closed.

Supported the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved

Aon Hewitt, India Oct 2006 – May 2011

System Analyst

Played an active role in the QA cycle during the major releases.

Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.

Performed data validation, data verification on every stage testing.

Experienced in querying the databases by developing and running SQL queries using SQL utility.

Experience in updating, deleting or modifying production database by developing and running SQL query in AQUA generator.

Involved in functional testing, Database testing, Usability & Interface testing, Web service testing, Performance and Security testing. Performed business acceptance testing for this project.

Used Quick Test Professional (QTP) and in house automation tool to create and develop automated tests for continuous Regression Testing.

Produced Requirements Traceability Matrix to support the application development.

Involved in UAT planning and designing UAT test cases.

Involved in Deployment Process - Involved in Planning, Executing, Communicating, Verifying, and Signing of.

Performed Database testing and Interface testing to check the data integrity while maintaining and updating the web application and GUI.

Continental Airlines/Clorox

QA Analyst/ Setup Configuration Analyst

Project 1: Final Average Pay (FAP) and USERRA calculator

Project 2: YBR upgrade project.

Project 3: Retirement Processing and Forms of Pension Payment

Setup and Configuring table’s parameters in DB2 as defined by analysis using proprietary systems and tools.

Reviewed the functional requirements and calculation formula to perform the spreadsheet calculations.

Automated the functionality and interface testing of application using Quick Test Professional (QTP).

Tested functionality and performance of web services.

Performed backend testing using SQL queries

Involved in functional testing, Database testing, Usability & Interface testing, Performance and Security testing.

Testing their benefit amount using hand calculations and raising defect for CE team(Calc Engine - A system used to calculate their payments and Payroll process)

Performed GUI testing for data entry screens

Involved in Preparing QA finding reports and participated in product release processes meetings along with Project Manager and QA

Error Resolution by analyzing the error logs in CICS region.

Maintaining regression test scripts when the application has new changes or enhancements.

Contact this candidate