Customer Care Account

CURRICULUM VITAE

OF

REFILWE BLESSING MOGOKONYANE

PERSONAL INFORMATION

Surname : Mogokonyane

Full Names : Refilwe Blessing

Gender : Female

I.D Number : 871***-****-** 4

Date of Birth : 08 November 1987

Nationality : South African

Home Language : Setswana

Health : Good

Criminal Record : None

Contacts : 079-***-****

Physical Address : House No. 4 Brisbane Street

Cashan Ext 13

Rustenburg

0299

Postal Address : P O Box 6413

Mmabatho

2735

Languages

Speak

Read

Write

English

Good

Good

Good

Tswana

Good

Good

Good

Afrikaans

Average

Average

Average

EDUCATION

Highest level of education : Grade 12

WORK EXPERIENCE

Organization : Pro Vision Optometrist

Address : Shop No. 06 Pick n’ pay Centre Rustenburg

Period : 02 February 2015 – Current

Duties : Record patients’ files on the system, file and find patient records on the system, answer incoming and outgoing calls, book appointments for patients, optical assistant, general customer service, doctors’ record and whatever else is required for the upkeep of customers and practice.

Organization : Choppies Superstore

Address : Nelson Mandela Drive Centre

Period : September 2013 to September 2014

Position : Learnership (wholesale and Retail Operations)

Duties : cash officer-banking, cashing up balance daily sales count and balance float, responsible for petty cash register. Cashier – responsible for customer services, serve customer render cash and credit sales.

Reason for leaving : contract ended

Organization : Cell King Repair Centre

Address : Shop No. 15 Market Square Mall Mahikeng

Period : April 2001 to February 2012

Position : Sales Representative and administration

Duties : Sell cell- phones and accessories, check and book cell-phones coming in for repairs, type required documents by management and screen all incoming and outgoing calls.

Reason for leaving : company sold

Organization : Comp-U-Cell

Address : 4b Shippard Street Mahikeng

Period : January 2010 to March 2011

Position : Sales Representative and administration

Duties : sell cell-phones for (Glocell Company) sell computers hardware and computers, Rica register sim card, assist with computer repairs (technical department) type required documents by management screen all incoming and outgoing calls attend to walk in customers filling documents.

Reason for leaving : resigned

Organization : Medizone Health Care

Address : First Street Industrial Site Mahikeng

Period : February 2008 to April 2009

Position : Sales Representative and receptionist

Duties : Market, demonstrate and sell the Ozone health spa machine, operate the switchboard, screen all incoming and outgoing calls cold call clients and appointment for consultants.

REFERENCES

Miss Josephine Mokgosi

Contact: 014-***-**** or 073-***-****

Provision Mentor and Supervisor

Mrs Cynthia Kethupilwe

Contact: 073-***-****

Choppies Supervisor (Cash Officer)

Mr F Shaikhnag

Contact: 083-***-****

Cell-King Repairs

Mr A Parker

Contact: 083-***-****

Comp-U-Cell Repair Centre

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