Customer Service Sales Representative

Dr. STEPHEN D. KHALFANI, Ph.D.

**** ***** ****** *****, *., Fargo, ND 58104

218-***-**** email: **********@*****.***

Professional Summary: Years of customer service, management, supervisory, counseling, and tutoring experience, places me in a position to be a tremendous asset and integral part of an organization, institution, or culture that focuses on these skills and attributes. It’s imperative that my next position be one with upward mobility as well as financial security, with a retirement possibility.

WORK EXPERIENCE

Territory Manager (March 2016 – Current) Premier Concepts, LLC & Wal-Mart Inc., Fargo, ND

I proactively assist Supercenter Wal-Mart Stores in sales growth, i.e. by determining buying trends, suggesting advertising solutions and effectively competing with and against other major Retailers. I have a two state, five city, and nine store territory that I’m responsible for. Salary: $3,000.00 monthly

Certified Tutor/Mentor (January 2016 – Current) Cass County North Dakota School District & ClubZ Tutoring, Fargo and West Fargo, ND. Also, in the Grand Forks School District in Grand Forks, ND.

I tutor, teach, and mentor Elementary, Middle, and High school students in Reading and Math in the evenings. Salary: $30.00 hourly

Internationally Certified Educational Consultant (November 2015 – Current) Center for Teacher Effectiveness, Hayden Lake, ID via Warren, MN

I consult teachers, principals, administrators, parents and others at schools, campuses, and institutions in North Dakota, South Dakota and Minnesota. Salary: Contractually Paid

Supervisor of Delivery Drivers (May 2014 – September 2015) Compass Delivery Systems, Inc., Grand Forks, North Dakota and West Fargo, North Dakota.

Supervised drivers and occasionally delivered pharmaceuticals to customers throughout Minnesota and North Dakota. Salary: $700.00 weekly

Field Service Technician/Equipment Recovery Technician (March 2013 - March 2014) and (June 2010 – July 2011) COMCAST/Makotek Cable Services, Savannah, Georgia

Worked in the Fraud & Recovery Department. I also engaged in equipment recovery as well as disconnects and reconnects of customer cable services. Salary: $600.00 weekly

Martial Arts Program Director (December 2011 - February 2013) Southside Arts Complex, Tallahassee, Florida

Taught classes as the Head Kinjirujitsu & Combat Jui-jitsu Instructor at the Southside Arts Complex. I also coordinated and marketed the program by engaging in public relations type activities, i.e., self-defense seminars, photo shoots, and interviews with local advertising agencies. Salary: $10.00 hourly & Commission

Route Sales Representative (June 2011 - December 2011) SCHWAN'S Home Food Service, Sanford, Florida

Delivered and sold frozen foods to residences and businesses in Seminole County. I also conducted Special Event Food Sales once a month. Salary: $600.00 weekly

Consultant/Note Broker (January 2001 - December 2009) ValKhal Financial Services, Lenexa, Kansas and Tallahassee, Florida

Brokered real estate notes, set appointments, and oversaw day-to-day operations as well as contacted local businesses concerning Solid Waste Haulers over-charging, over-selling and possibly over-servicing them for their waste removal. Salary: $675.00 weekly

Office Manager/Supervisor (May 1995 - June 1997) Visions Temp Services of Deerfield, Inc.,

Deerfield Beach, Florida

After collecting data and administering tests, I actively staffed/employed men and women in various positions throughout Broward & Palm Beach Counties. I also assisted in "Marketing Activities" whenever necessary. Salary: $400.00 weekly

Certified Tutor/Counselor (September 1993 - May 1995) Volunteer Time-Out! Mentor Program, Tallahassee, Florida

Conducted interviews in a variety of areas of need, after data collection and observational analysis. I also tutored, advised and counseled young adults and conducted informal appraisals for juveniles referred by Leon County court system. Salary: Non-salaried/volunteer position.

EDUCATION

TEFL & TESOL English Certifications, Graduated January 2007, G.P.A. 3.5, English Language Institute @ Oral Roberts University, Tulsa, Oklahoma

Doctorate of Philosophy (Ph.D.) in Theology, Graduated June 2000, G.P.A. 4.0, Sutherland University, San Diego, California, an affiliate branch of Logos University, Jacksonville, Florida

Masters in Applied Social Science/Public Management & Public Administration, Graduated April 1995, G.P.A. 3.4, Florida State University and Florida A&M University(co-operative), Tallahassee, Florida

LICENSES & CERTIFICATIONS

Commercial Driver's License Class (B) w/Airbrakes

Kinjirujitsu (Godan/5th Degree Black Belt)

Combat Jui-jitsu (Godan/5th Degree Black Belt)

Sentoshin-Kai Bujutsu (Godan/5th Degree Black Belt)

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