Customer Service Administrative Assistant
Resume:
MIRANDA S. MOURNING
SHREVEPORT, LA. 71108
*************@*****.***
OBJECTIVE;
Seeking an entry-level position in administrative support with a successful company that will give me an opportunity to utilize my computer skills and give me a chance for advancement.
EXPERIENCES;
Present; Holiday Inns & Suites 102 Lake St. Shreveport 01/05/10- Present
Previous: Candlewood Suites 8020 Hollywood Ave.10/1/10-05/01/11
Previous; LSU Medical Center 1505 Kings Hwy Shreveport 02/08-06/09
Previous; City of Shreveport 1237 Murphy St. Shreveport 06/07-02/08
Title; Guest Service Agent
Title; Front Desk Agent
Administrative Coordinator II
Answered switchboard
Ran Errands
Mail pick up/ delivery
Filing both numerical and alphabetical
Lab Runs
Title; Administrative Assistant
Typed Memos
Answered switchboard
Assisted the public with application process
Mail pick and delivery
Ran errands
Light clerical duties
Title; Manager on Duty
Duties included making sure shift was ran properly.
Monitored employee points.
Assigned employee breaks
Monitored employee’s reactions with guest.
Gave shift briefings.
Provided excellent guest service with guest relation problem solving
Education:
1987: DIPLOMA Fair Park High Shreveport, La
1989: Certificate Ayer’s Travel Institute Shreveport, La
2007: Certificate American Commercial College Shreveport, La
QUALIFICATIONS;
Experienced in excellent Customer Service
Financial Records, Multi-Phone lines
Filing Alphabetically, numerically, and geographically
Microsoft Word Excel and Data Entry
LMS Systems, HIS Systems, Lotus
Word Perfect, Microsoft Word, PowerPoint
10years + Hotel Hospitality
References Available Upon Request
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