Sales Customer Service
Resume:
Matt Graham
Keswick, Ontario
************@*******.***
Education
Brock University Bachelor of Sport Management 2010-2014
Specializing in marketing, finance, economics
Main areas of focus include; CSR, Marketing, Sales, Finance, Organizational Behavior, Business Management, Event Management
Developed management and leadership skills through team building exercises and case studies
Keswick High School Keswick, Ontario 2006-2010
Honour Roll Grades 9-12
Work Experience
Best Buy Canada Newmarket, Ontario November 2016 - Present
Product Process Specialist/Customer Service Representative
Customer service experience helping customers finding products and answering any questions about all products sold at Best Buy
Face to Face sales experience selling a variety of electronic products as well as promoting Geek Squad services and plans
Follow weekly merchandising kit instructions, merchandise designated areas including confirming products are put on the sales floor properly and in a timely manner
Support product integrity by processing products in timely and organized manner, up-stocking and down-stocking products on the floor shelves according to company standards, stock and process media shipments, and complete ad set changes and signage
Responsible to receiving and shipping tore merchandise including removing merchandise from truck, compare against packing lists, and applying security tags to the product and moving it to the sales floor or warehouse storage
AlMar Enterprises Richmond Hill, Ontario May 2015- Present
Retail Sales Associate
Sales Associate at trade shows across Canada
Trade Shows worked: Fan Expo, Toronto Comic Con, Niagara Falls Comic Con, Montreal Comic Con
Responsible for managing, packaging, setup, tear down of retail booths at Comic Cons across Ontario/Quebec
Helped develop marketing and sales strategies to enhance product sales
Retail experience working in high volume and high pressure situations
Products sold include: film, television, comic book and video game memorabilia as well as plush and replica weaponry
Acushnet Canada Inc Newmarket, Ontario April 2012-December 2014
Packing Associate
Packaging and shipping of golf equipment
Responsible for sleeving and packing orders of custom golf balls ranging up to 400 dozen
Experience working in a large scale team environment
Lake Simcoe Soccer Club Keswick, Ontario May 2005- August 2008
Referee
Professionally officiated soccer games
Efficiently handed in game sheets on time
Responsible for training of junior linesmen
Volunteer Experience
Niagara Ice Dogs St Catharines, Ontario September- December 2011-2012
Game Day Operations Staff
Ticket Sales and Promotions
Selling Event Programs
Retail Experience in Pro Shop
Special Needs Activity Program (SNAP) Brock University September-December 2010-2011
Responsible for working with children with a variety of mental and physical disabilities
Improved communication and problem solving skills
Able to work in complex and high pressure situations
Interests
Professional sport, statistics, hockey, soccer, social media, travelling
References
Available upon Request
Contact this candidate