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Sales Customer Service

Location:
Posted:
October 23, 2017

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Resume:

Matt Graham

** ****** *****

Keswick, Ontario

905-***-****

ac2wwl@r.postjobfree.com

Education

Brock University Bachelor of Sport Management 2010-2014

Specializing in marketing, finance, economics

Main areas of focus include; CSR, Marketing, Sales, Finance, Organizational Behavior, Business Management, Event Management

Developed management and leadership skills through team building exercises and case studies

Keswick High School Keswick, Ontario 2006-2010

Honour Roll Grades 9-12

Work Experience

Best Buy Canada Newmarket, Ontario November 2016 - Present

Product Process Specialist/Customer Service Representative

Customer service experience helping customers finding products and answering any questions about all products sold at Best Buy

Face to Face sales experience selling a variety of electronic products as well as promoting Geek Squad services and plans

Follow weekly merchandising kit instructions, merchandise designated areas including confirming products are put on the sales floor properly and in a timely manner

Support product integrity by processing products in timely and organized manner, up-stocking and down-stocking products on the floor shelves according to company standards, stock and process media shipments, and complete ad set changes and signage

Responsible to receiving and shipping tore merchandise including removing merchandise from truck, compare against packing lists, and applying security tags to the product and moving it to the sales floor or warehouse storage

AlMar Enterprises Richmond Hill, Ontario May 2015- Present

Retail Sales Associate

Sales Associate at trade shows across Canada

Trade Shows worked: Fan Expo, Toronto Comic Con, Niagara Falls Comic Con, Montreal Comic Con

Responsible for managing, packaging, setup, tear down of retail booths at Comic Cons across Ontario/Quebec

Helped develop marketing and sales strategies to enhance product sales

Retail experience working in high volume and high pressure situations

Products sold include: film, television, comic book and video game memorabilia as well as plush and replica weaponry

Acushnet Canada Inc Newmarket, Ontario April 2012-December 2014

Packing Associate

Packaging and shipping of golf equipment

Responsible for sleeving and packing orders of custom golf balls ranging up to 400 dozen

Experience working in a large scale team environment

Lake Simcoe Soccer Club Keswick, Ontario May 2005- August 2008

Referee

Professionally officiated soccer games

Efficiently handed in game sheets on time

Responsible for training of junior linesmen

Volunteer Experience

Niagara Ice Dogs St Catharines, Ontario September- December 2011-2012

Game Day Operations Staff

Ticket Sales and Promotions

Selling Event Programs

Retail Experience in Pro Shop

Special Needs Activity Program (SNAP) Brock University September-December 2010-2011

Responsible for working with children with a variety of mental and physical disabilities

Improved communication and problem solving skills

Able to work in complex and high pressure situations

Interests

Professional sport, statistics, hockey, soccer, social media, travelling

References

Available upon Request



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