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Customer Service Real Estate

Location:
Dallas, TX
Posted:
October 23, 2017

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Resume:

MARCOS CHAVEZ

**** ******** **, ******, ** ***** C: 214-***-**** ac2wtp@r.postjobfree.com

Dedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Results-driven Broker with a progressive career in management, leadership and customer service in the financial, real estate and banking industries. Seeks a position with a reputable company. Experienced sales rep with territory management and closing experience. Computer proficient with strong communication skills. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers. Customer service and sales professional successful at improving customer retention rates and growing revenue. Customer-oriented

High level of accuracy

Strong customer relations

Private client coverage

Practices due diligence

Strong interpersonal skills

Active [Texas] Real Estate License

Consistently meets sales goals

Computer literate

Personable

MLS expert

Customer service-oriented

Expert closer

Property management

Detail-oriented

Excellent teamwork

Fluent in [Spanish]

Flexible schedule

Comparative market analysis

Lender relations

Broker Associate, 03/1991 to Current

Costello and Associates Realtors – 6318 Gaston Ave Dallas Tx 75214 Represented buyers and sellers of developed and undeveloped properties. Advertised client properties on websites, through social media and in real estate guides. Showed properties to potential buyers and other brokers at open houses and by appointment. Generated listings for sales and rental properties through cold calls and referrals. Coordinated appointments to show marketed properties. Prepared and organized documents for co-op board interviews. Negotiated, facilitated and managed real estate transactions. Continually stayed up-to-date on mortgage rates and related real estate news. Marketed and sold property for clients by hosting open houses and advertising online and in print. Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area.

Communicated with clients to understand their property needs and preferences. Presented purchase offers to sellers for consideration. Acted as liaison between buyers and sellers to ensure positive experiences for both parties. Developed and maintained a list of properties suited to different needs and budgets. Oversaw the advertising of properties for web and print media. Delivered positive, effective sales presentations. Met all monthly and quarterly sales goals.

Maintained connections with clients to encourage repeat business and referrals. Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

Developed and maintained relationships with clients through networking, postcards and cold calling. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Used NTREIS and other realtor databases to find properties for clients. Worked closely with clients to get the appropriate loans, inspections and credit reports. Negotiated contracts on behalf of clients.

Guided clients from beginning to end of the home buying process in choosing the right property. Flight Operations Coordinator, 05/1985 to 05/1990

US Army – Ft Hood Tx

Recommended retransmission equipment employment based on capabilities of the equipment and the mission requirements.

Guided and coordinated unit's force protection programs to meet fleet requirements. Tracked personnel and supplies within the company. Aided superiors in the planning, resourcing and execution of mounted and dismounted operations. Planned and briefed personnel on missions.

Updated and filed supply records and forms.

Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment.

Supported senior ranking officials in logistics decision making. Directed logistical training procedures in accordance with military regulations. Real Estate License: Real Estate, 1990

GEO Leonard School of Real Estate - Dallas Tx

Bachelor of Arts: Business Administration, 1980

Universidad de Lima - Lima Peru

EDUCATION



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