Customer Service Medical

NINA CONNER

** ********* **. ~ Central Square, New York 13036 ~ ph. 315-***-**** email:

***********@*******.***

Objective: to use my Knowledge where I can be of value in the medical industry. QUALIFICATIONS

● Excellent aptitudes with laboratory technology, clinical administration & bio specimens

● A focused self-starter who can work independently or with a team of clinical staff

● Strong time management abilities: dedicated to completing a task within the allotted time

● Exceptional collaboration with physicians and nurses, aiming towards sound patient care

● A pleasant personality: I have sound customer Service skills with clients and stakeholders WORK EXPERIENCE

Cli nical and Administrative

● Administered health, life and DI insurance exams

● Provided medical examination duties for several paramedical companies

● Performed venipuncture collections and centrifuge specimens

● Expedited samples via FedEx within a 24 hour period to insure fresh quality

● Took Vitals on patients in to be recorded in insurance company portfolios Administered several test for insurance companies, including, but not limited to:

Cognitive/Function

Administer EKG’S

Cardionet

Random urine drug testing

Blood/urine

Hair follicle

Saliva/Oral fluid

Biometric screenings

Centrifuges

Venipuncture

● Entered testing in specific accounts on confidential IPADS of all testing information

● Calibrated instruments, such as scales and EKG's

● Conducted medical history interviews

● Utilize multiple administrative equipment:

Computers

Copiers

Multiple phone lines

Fax machines

Cellphones

Scanners

● Traveled to multiple companies to conduct health and wellness screenings Managerial & Training

● Managed all aspects of being an entrepreneur as an independent contractor as a paramedical examiner

● Managed quality assurance for 5+ people at health and wellness screenings

● Trained perspective Examiners

● Trained people to use clinical equipment, including, but not limited to: Alere LDX Analyzer Centrifuges EKG Machines

Nina Conner R ésumé updated: March 2017

EMPLOYMENT HISTORY

May 2013-Mar 2017 Paramedical Examiner Quest Diagnostics Fairport, NY Oct 1998-May 2013 Paramedical Examiner Independent Contractor Central Square, NY July 1993-Sept 1996 Paramedical Examiner Independent Contractor Wilson County, TN Sept 1996-Aug 1998 Phlebotomist/Life Ins. Examiner PMI-Mobil Nashville, TN MILITARY HISTORY

Nov 1988-July 1992 US Air force E-4: Honorable Discharge Travis AFB, CA

● Medical Laboratory Specialist

EDUCATION

June 1980 West Genesee High School Regents Diploma Camillus, NY

● Emphasis: Science: math; business

Oct 1985 Central City Business Institute Syracuse, NY

● 24 credit hours: Business Law: Court Reporting: Administrative duties CERTIFICATIONS

1989-1990 Medical Laboratory Specialist Sheppard AFB, TX

● Phase I & II: 2,148 hours

2013 ExamOne: Quest Diagnostics Fairport, NY

● New Employee Orientation; On-Boarding Presentation: l, 2 & 3 References will be furnished upon request

Nina Conner R ésumé updated: March 2017

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