social auxiliary worker

CURRICULUM VITAE

OF

MOPAI MARIA MARYHOPE

CELL NUMBER : 073-***-**** / 072-***-****

E-mail : **************@*****.**.**

PERSONAL DETAILS

Surname : Mopai

First Names : Maria Maryhope

Date of Birth : 11 September 1983

Identity Number : 830**********

Gender : Female

Nationality : South African

Home Language : Sepedi

Other Languages : English, Sesotho, Tshivenda

Marital Status : Single

Drivers license : Code B

Health : Good

Attributes : Disciplined, Punctual, Independent Worker,

Team player

CONTACT DETAILS

Physical Address : 178 B, ZONE 1

Rampa street

Diepkloof

1862

Postal Address : 178 B, ZONE 1

Rampa street

Diepkloof

1862

Contact Numbers : 073-***-**** / 072-***-****

Email Address : **************@*****.**.**

EDUCATION

SECONDARY BACKROUND

Name of school : Saint Brendan's Catholic High School

Highest Grade Passed : Grade 12

Year : 2000

TERTIARY BACKROUND

Name of Institution : Luxe College

Qualification : Social Auxiliary work Certificate

Year : 2016

Name of Institution : Cornerstone

Qualification : Call Centre and Computer Certificate

Year : 2007

WORKING HISTORY

Name of Employer : Rixi Taxi

Position : Call Centre Agent

Duration : 09 January 2012 to 18 December 2015

RESPONSIBILITIES & DUTIES

•Give directions to the drivers, help clients with quotations, manage day to day vehicles and trips requested & keeping vehicles and trips record.

•Answer calls to take orders.

•Answer enquiries & questions .

•Handle complaints.

•Troubleshoot problems & provide information.

•Handle customer enquiries both telephonically & by e-mail.

•Research required information using available resources.

•Provide customers with service & product information.

•Follow up customer calls where necessary.

•Complete calls logs.

Name of company : Teddy Bear Clinic

Position : Social Auxiliary Worker

Student

Duration : February 2017- February 2017

RESPONSIBILITES & DUTIES

•Intake worker

•Running Diversion Programme

•Safe talk

•Compiling stats, Admin work

•Filling

•Receptionist

•Answering calls

•Opening and closing of files

•Messenger

•Receive and record referrals from investigating officers

•Making bookings for Social workers and Psychologists

•Handing out reports to Investigating officers

•Typing minutes

CURRENT EMPLOYMENT

Name of employer : Childline Gauteng

Position : Counsellor (Intern)

Duration : March 2017 – Present

REFERENCES

•Contact Person : Margaret Radebe

Position : Social worker (Teddy Bear Clinic)

•Contact Person : Akim Andani Singo

Position : Manager (Rixi Taxi)

Contact Number : 081-***-**** / 082-***-****

•Contact Person : Cornerstone HRC(LTD)PTP

Contact Number : 086-***-****

Contact Person : Azunui Metoh

Position : Counsellor Supervisor (Childline )

Contact number : 080**-***-**

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