Customer Service Sales

PAUL TADDIO ** Hedgerow Drive Apt#* Orchard Park NY 14127

716-***-**** **********@*****.***

CAREER OBJECTIVE

Dynamic sales professional with valuable experience with inside and outside sales. Reputation for identifying and resolving a customer’s decision barriers and closing the sale. Keen understanding of the human buying motive with a proven willingness to ask for the sale. Display integrity and professionalism as a frontline corporate representative. PROFILE

Over ten years of sales experience in the Banking, Energy and Transportation industries. Including extensive knowledge within Marketing, Customer Service, and Training and Development capacities. Direct Business to Business Sales. PROFESSIONAL EXPERIENCE

Leonard’s Express, Hamburg, NY 2010-Present

Logistics Broker

o Manage a freight brokerage portfolio (truck and intermodal) providing transportation within and between the U.S., Canada and Mexico. Conduct profitable service business in compliance with applicable government agencies. Source reliable carriers and agents to deliver sustainable services for our customers.

o Negotiate industry competitive agreements and contracts with carriers. o Maintain a loyal carrier base and visit clients to expand business relationships. o Identify opportunities for rate reduction for customer savings. Energy Curtailment Specialists Inc, Cheektowaga, NY 2009-2010 Sales Representative/Metering Department Manager

o Analyze utility electrical data to assess facilities baseline energy and demand response o Perform site visits to identify demand response measures o Work with operation teams to identify metering solutions for customers o Top 5 sales leader for the month of November 2009. HSBC USA, Springville, NY/ Depew, NY 2002-2008

o Conducted cold calls to prospect business; Presented different loan features to clients o Expanded business and ensured growth of established accounts o Provided superior client service throughout the full lifecycle of the loan o Top 5 Sales Representative in Western NY Q2 2007 o Top 5 Customer Service Performer Q4 2007

EDUCATION AND COMMUNITY SERVICE

Fredonia State University Bachelor of Arts in Political Science/Economics 1991-1996