Quality Assurance Medical
Resume:
Krishna Prasad Nair
#**, *** *****, **** * Cross, 6th Main, BTM Layout – 2nd Stage, Bangalore - 560076
Mobile: +91-997******* and 988-***-****
E-mail Address: *******@*****.***
SUMMARY
Software Testing: A passion for testing and an appetite for learning various tools and implementing the same to achieve a bug free product.
Medical Transcription: Seeking professional growth, learning new things and also to serve the organization with whatever knowledge I have acquired through my experience.
Knowledge of AGILE software development methodology.
EDUCATIONAL QUALIFICATION
Pursuing BCA-MCA dual degree at Bangalore Institute of Technology through IGNOU
Diploma in Electronics and Communication Engineering in 2000 from Directorate of Technical Education (DTE) Karnataka
Completed Computer Hardware Maintenance course from Prajwal Systems in Jayanagar, Bangalore
Completed Software Testing course.
TECHNICAL SKILLS
Operating Systems : Windows XP/7/8, UNIX
Languages : C, C++, Java, Shell script, Selenium-Webdriver
Database : MySQL
Web Technology : HTML, CSS, JavaScript
Test Management : TestLink
Bug Tracking : Bugzilla
IDE : Eclipse
ACADEMIC PROJECT WORK DONE
TIME PERIOD
During the final year of Diploma in Electronics and Communication Engineering in the year 1999-2000.
TITLE
Auto Info Retrieval System.
DESCRIPTION
Our project works as a mediator which automatically retrieves information stored in a computer using the systems multimedia capability through a telephone.
APPLICATION
Can be used in colleges to automatically announce the results of the exam to students through telephone.
TECHNICAL INTERNSHIP (SOFTWARE TESTING)
Company: Techreads
Location: Jayanagar, Bangalore, Karnataka, India
Project Name: Artflute.com
Duration: January 2015 till June 2015.
Test Environment:
IBM compatible PCs.
Pentium 4 processor (minimum)
1 GB RAM (minimum).
Windows XP or higher.
Connected to Internet.
Internet Browsers like Chrome V41, Firefox V34, Internet Explorer 8.
Tools Used:
Bugzilla.
TestLink
Eclipse
Selenium Webdriver
Responsibilities:
Responsible to setting up of TestLink and Bugzilla.
Prepared test strategies and test plans.
Involved in the preparation of test cases.
Performed exploratory, session and risk based testing.
Identifying test cases for automation.
Preparation of Requirement Traceability Matrix.
TECHNICAL WORK EXPERIENCE
1.Company: Hical Magnetics Pvt Ltd
Location: Electronic City, Bangalore, Karnataka, India
Designation: Testing Personnel
Duration: July 2000 to February 2001
Responsibilities:
Testing of transformers manufactured for their stability and to check for any faults in them.
Reporting to Team Leader.
MEDICAL TRANSCRIPTION WORK EXPERIENCE
1.Company: Nuance Transcription Services (Transcend)
Location: Bannerghatta Road, Bangalore, Karnataka, India
Designation: MLS – Grade 1
Duration: September 29, 2015 till now.
Responsibilities: Editing of speech recognized medical documents for accuracy, formatting, and grammatical corrections.
2.Company: iMedX Information Services Pvt Ltd
Location: Residency Cross Road, Bangalore, Karnataka, India
Designation: Specialist – QA (MT) Auditing Department
Duration: July 16, 2014 till July 24, 2015
Responsibilities: Same as Quality Assurance Auditor at SGS MedTrans Pvt Ltd since iMedX had acquired Superior Global Solutions Inc., the parent company of SGS MedTrans Pvt Ltd.
3. Company: SGS MedTrans Pvt Ltd (Superior Global Solutions Inc, Plano, Texas)
Location: Residency Cross Road, Bangalore, Karnataka, India
Designation: Quality Assurance Auditor
Duration: November 2013 till July 15, 2014
Responsibilities:
Perform quality auditing in a consistent and unbiased manner on a statistically valid random sampling of documents using a full audio review to ensure the accuracy of the transcribed or edited document.
Error values identified must accurately reflect the definitions provided according to client account specifics.
Identified errors must be consistently communicated to the transcriptionist, editor, and/or author who generated the data for continuing quality improvement and continuing education.
Quality feedback and processes done should be compliant with HIPAA privacy and security guidelines, applicable US state laws, as well as those requirements established within the department or facility.
Designation: Production Quality Coordinator (PQC) (Night Shift)
Duration: May 2012 to December 2013
Responsibilities:
Assist the Team of around 15 in bringing about effective turnaround of quality and productivity within turnaround time (TAT) in the night shift.
Interface with India and US based managers on production, quality and security guidelines.
Interface with our partner centers based in India and outside India with regard to production and quality.
The task of orienting and streamlining the company to go through the process-dependent way rather than person dependent.
In charge of having feedback sessions and ongoing learning sessions.
Assisted the team in clearing relevant doubts with respect to formatting or cracking blanks.
Worked on scheduling and leave/permission management plus certain other managerial duties.
Designation: Senior Quality Assurance Officer (Night Shift)
Duration: July 2011 to May 2012
Responsibilities:
Responsible for checking the medical documents created for formatting and other grammatical errors.
Analyzing and improving productivity and the team’s profitability.
Evaluating the feedback reports and conveying the same to the team members.
Ensure specified turnaround time (TAT) is met.
Reported the daily activities directly to the Production Quality Controller (PQC) in charge during the shift.
Notable Achievements:
November 2013 – Re-designated as Quality Assurance Auditor.
September 2013 – Awarded as one of the best Production Quality Coordinator (PQC) for the Feb-July 2013 period.
May 2012 – Re-designated to the position of Production Quality Coordinator (PQC) in charge of the night shift.
4. Company: New Planet Solutions Pvt Ltd
Location: Banashankari 3rd Stage, Bangalore, Karnataka, India
Designation: Senior Quality Assurance Officer/Team Leader (Highest Designation)
Duration: August 2001 till July 2011
Responsibilities:
Responsible for checking the medical documents created for formatting and other grammatical errors.
Analyzing and improving productivity and the team’s profitability.
Facilitating weekly team calls/meetings.
Assist in monitoring workload.
Evaluating the feedback reports and conveying the same to the team members.
Ensure specified turnaround time (TAT) is met.
Reporting the daily activities directly to the Production Manager.
Notable Achievements:
July 2009 – Promoted as Senior QAO/Team Leader.
February 2004 - Promoted as Quality Assurance Officer (QAO).
October 2003 - Promoted as Assistant Quality Analyst
March 2003 - Promoted as Senior Medical Transcriptionist
August 2002 - Promoted as Medical Transcription Officer
VOLUNTEERING WORKS
Events:
Participated in many blood donation campaigns.
Participated in Bangalore Needs You, Environmental Campaign in 2014, but had to drop out due to clashes with work schedule.
Sports: Member of the Cricket team at School level.
Football follower, favorite team – Kerala Blasters (Indian Super League)
PERSONAL DETAILS
Date of Birth : 29 March, 1982
Father’s Name : Late M P Raman Kutty Nair
Marital status : Married
Languages Known : Malayalam, Kannada, Tamil, Hindi, and English.
PERSONALITY TRAITS
Strong learning ability, accepting new challenges.
Believes in ‘Slow and Steady Wins the Race’ attitude.
Easily adjust to new environment.
Believes team work and cooperation between peers as the way to achieve fruitful results.
INTERESTS
Browsing Internet.
Reading books.
Watching and playing Cricket.
Love travelling a lot, meet new people and experience and learn something new.
Photography is something that I really want to learn more about.
DECLARATION
I consider myself as familiar with the software engineering aspects mentioned above as well as with the medical transcription aspects that I gained with experience. I am also confident of my ability to work in a team. I hereby declare that all the information given above is correct and to the best of my knowledge.
PLACE: Bangalore (Krishna Prasad)
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