Khushboo Kumari

**** ******* ******, *** ***

NAPERVILLE, IL 60563

Mobile No. - 551-***-****

ac2vmh@r.postjobfree.com

OBJECTIVE

Intend to build a career with leading institution of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential, willing to work as a key player in challenging & creative environment. Quickly learn and master new technologies, can successfully working in both team and self-directed settings.

Skills Summary:

2.5 years of experience as Business Analyst with the expertise in business process analysis, business process modeling, business requirements, database design and strategic planning.

Experienced in writing and documenting Business Requirement Documents (BRD), and Functional Requirement Documents (FRD).

Functional knowledge of various modules of insurance like channel management, policy servicing, claims management, underwriting, and reinsurance.

Expert in Business process analysis, Requirement gathering, System analysis, Business Process Reengineering (BPR), Functional Design and Documentation (FDD).

Experience in conducting interviews, Joint Application Development (JAD) sessions and facilitating presentations.

Expert in Software Development Life Cycle (SDLC) methodologies like Waterfall, RUP, Agile/ Scrum.

Experience in Risk analysis, Feasibility study, SWOT Analysis and Cost Benefit Analysis.

Experience in tracing business requirement using Rational Requisite Pro while maintaining customer needs and maintain Requirements Traceability Matrix (RTM).

Efficient in gathering, detailing, documenting and validating business and functional requirements

Performed Gap Analysis to check the compatibility of the existing systems new business requirements using AS-IS and TO-BE business requirements.

Proficiency in analyzing and creating Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams and Sequence diagrams using UML methodologies and tools such as MS Visio.

Experienced in creating Data Flow Diagrams and Business Flow Diagrams

Understanding of Database Management Systems (DBMS), Data Warehousing (DW) concepts, Business Intelligence Technologies and Data Mapping.

Created Test Plans, Test Cases and Test Scripts and performed manual/ functional testing activities.

Skilled at reviewing test cases making sure they are in accordance with requirements, and assist the overall testing process and conducting User Acceptance Testing (UAT).

Tracked and maintained user requested enhancements and changes.

Innovative, excellent team player and possesses great data analysis skills.

Proven ability to work under pressure, prioritize tasks and meet deadlines. Open to dynamic work environment and ability to work collaboratively with other business analysts, testers, developers and other team members.

Excellent communication, written and interpersonal skills, leadership qualities, great mentor and able to work independently.

Clear concepts in Data Structures,SQL, DBMS and Software Engineering.

Also acquired training in Ab Initio batch graph development by some guidance.

Education

2012 Institute of Informatics and Communication 6.71 cgpa M.Sc (Informatics)

2010 Deshbandhu College, Delhi University 64.20% B.Sc(Physics honours)

Technical Summary

Operating System

Mac OS, Windows 97/2000/XP/Vista/7, Unix

Methodologies

Waterfall,and Agile

Languages

SQL, HTML,C,C++,PHP

Business Modelling Tools

MS Visio

Databases

SQL Server, MS Access, Oracle

Testing

HP Quality Center, Load Runner, ClearQuest

Professional Experience:

1.Franklin Templeton Investments, AP, INDIA Nov 2013- Dec 2014

Business Analyst

The project was to implement a powerful CRM solution for its sales team to manage the relationship with their potential customers and to enhance customer satisfaction. Being a Business Analyst my project was to implement Salesforce CRM to offer a web-based interface for account management, contact management, reports generation and tracking sales lead.

Responsibilities:

Worked as a Business Analyst to review the project plan and formulated schedule to gather requirements from business users.

Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rational Requisite Pro to organize and catalog requirements, documents, and use-case documents.

Interacted with Traders, Developers, Project Manager and Process Analysts to understand the business processes, identified enhancements and gathered business requirements.

Prepared Business Requirements Document (BRD)

Performed Requirements Analysis and Documentation using Requisite Pro.

Worked as a team with ETL Developers and Process Analysts in preparing the requirements, and writing work flows, process flows

Performed Feasibility, Adaptability and Risk Analysis to identify business critical and high-risk areas of the application

Created UML diagrams such as Use Case Diagrams, Activity Diagrams, Data-Flow Diagrams using Rational Rose and MS Visio to define the Business Process and Data Process model

Used MS Project for managing schedules, resources and collaboration

Used Rational Unified Process (RUP) for managing the SDLC

Used Rational Clear Quest to track bugs and system enhancements

Conducted JAD sessions to discuss requirements and resolve conflicts between stakeholders

Involved with the QA team to develop and review Testing Strategies and Test Plans

Actively involved in walkthroughs and meetings with development team to discuss related issues

Environment: RUP, MS Visio, MS Project, MS Office Suite [Word, Excel, Access, Power Point, Outlook].

2. Assistant Business Analyst, SAFE Software Limited, India June 2012-Oct 2013

Project Description: (Integrated Banking Software) SAFE’s Integrated Banking Software includes modules like Savings Account, Fixed Deposit, Gold Loans, Loans, and Clearing. Was part of the BA team which was involved in the analysis and requirement gathering process for the “Online Banking” which would enable the customers to do most of the banking transactions/ view the statements/ make payments etc.

Coordinated all aspects of projects such as initiation, planning, scheduling, task assignment and tracking, status reporting and risk management.

Facilitated JAD sessions to coordinate activities for project schedules, presented deliverables to the management, conducted JAD sessions to elicit requirements.

Identified processes for developing and documenting detailed business requirements including process, data flow analysis and modeling.

Created Use-Cases and Requirement documents to document the Business needs.

Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.

Conducted Use-Case reviews and identified Gaps, leading to improvements/enhancements in the same.

Managed requirements to minimize scope issues. Understood all system requirements and provided feedback, collected requirements from stakeholders and prioritized them.

Prepared Business Process Models including modeling of all the activities of the business from the conceptual to procedural level.

Responsible for building training materials to train team members with Business process.

Tracked issues that were detected and updated the status of existing issues based on the daily meetings with the offshore team.

Worked closely with Project manager/Senior Analysts in handling the whole project.

Followed the Agile methodology during the entire SDLC.

Environment: Windows, Microsoft Office, MS Visio, Agile/Scrum, Quality Center

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