Customer Care Microsoft Office
Resume:
OKUSANYA, ADEDOLAPO MARY
No ** Road **, Peace Estate, Baruwa, Iyana Ipaja,Lagos State
*****************@*****.***
PERSONAL DATA
Date of birth: 13th November, 1992.
Place of birth: Ijebu-Ode.
Local Government: Ikenne
State of Origin: Ogun State
Citizenship: Nigerian
Religion: Christianity
Sex: Female
Marital Status: Single
Language: English and Yoruba
OBJECTIVE
To attain high level of responsibilities and develop a professional career in a dynamic and proactive organization where enabling environment is provided for the realization of individual optimum potentials in the course of achieving organizational goals.
SPECIAL ATTRIBUTES
An enthusiastic, goal-driven and a wonderful team player with ability to work well with colleagues under little or no supervision as well as ability to follow detailed instructions.
PROFESSIONAL QUALIFICATIONS
Joint Professionals Training & Support International: Onshore Offshore, Health, Safety and Environment HSE, 2016.
Onshore, Offshore, Health, Safety and Environment QHSE, 2016.
Oil & Gas Education and Research Academy: Basic Fire Safety, 2016.
Customer Care Professional: Customer Care CCP, 2016.
EDUCATIONAL QUALIFICATION
National Youth Service Corps: NYSC, October, 2016.
Akwa Ibom State.
Olabisi Onabanjo University (O.O.U) B.sc Biochemistry
Ago Iwoye, Ogun State.
Epic Model College (EMC) WASSCE, June, 2008.
Irewon, Ogun State.
National Examination Councils (NECO) SSCE, November, 2008.
Advanced Nursery & Primary School,Ikoto,Ijebu-Ode FSLC, July 2001.
WORKING EXPERIENCE
Customer Care Representative 2011-2015
Shalom Textile Ventures, Ijebu-Ode, Ogun State
-Addressed and resolved customer product complaints empathetically and professionally
-Defused volatile customer situations calmly and courteously
-Assisted with placement of orders
-Built sustainable relationships and trust with customers accounts through open and interactive communication
Laboratory Intern 2012-2013
Standard Laboratory, Ijebu-Ode, Ogun State
- Manage Communications
- Maintaining health records
- Relaying messages
- Scheduling appointments
- Preparing patients for examinations
- Laboratory tasks; collection and handling of samples
Classroom Instructor (NYSC Akwa Ibom State) 2015 – 2016
St. Mary’s Secondary Secondary Commercial School,
Ikono
-Making research
-Lesson plan, Teaching and Assessing students
-Recording students’ performance
World Health Organisation (WHO) ad-hoc staff. March 2017-May 2017
-Ensure vaccination teams adhere to the daily work plan
-Ensure all children receive OPV
-Document all cases of non-compliance and households visited
-Ensure that the vaccination teams conduct good interpersonal communication by proper introduction
-Document all revisits
-Ensure that teams remind caregivers on availability of RI (Routine immunization)
COMPUTER SKILLS: Microsoft Office (Word, Excel, Power Point)
Corel Draw
Adobe Photoshop
Adobe Page Maker
HOBBIES: Reading, Meeting people, Travelling and Researching.
REFEREES:
MR. D.A. BURAIMO
Federal Government College, Odogbolu,
Ogun State, Nigeria.
Tel: 080********
MRS. V.T. ODUFUWA
Adeola Odutola College,
Ijebu-Ode, Ogun State.
Tel: 080********
Contact this candidate