Communications Specialist
Resume:
Myles Irvin
**** ****** **** ****, ******, Texas 76044
**********@*****.***
Qualifications Profile
Highly motivated and performance-focused professional, offering hands-on experience in sales operations management, business
development, technical support, inventory management, and strategic planning. Recognized for demonstrating strong work ethic;
providing first-rate customer service; and working effectively with individuals at different levels of the organization. Equipped with
outstanding ability to integrate innovative concepts and ideas to boost efficient communication and business operations. Articulate
communicator and team player; able to handle and prioritize multiple tasks within fast-paced and highly demanding environment.
Proficient with Windows Operating System, Microsoft Office, and Adobe Creative Cloud.
Summary of Relevant Experience
Communication and Leadership
Displayed strong communication skills and proactive management approach in dealing and working with staff and customers
Acted as floor leader and focal point of contact regarding floor issues, problem resolution, and resource management
Sales Operations Management
Worked within the computer department as sales associate, subsequently transferred to the mobile department to lead the connected
devices section
Provided expert oversight to the overall operation of assigned section, which involved sales, inventory management, and customer
services, while rendering hands-on support to mobile phone and computer departments
Served within the connected devices department, focused on managing the sales services for various Bluetooth devices such as fitness
trackers, headphones and speakers, Wi-Fi networks, and audio equipment
Business Administration
Demonstrated efficiency in performing and completing assigned tasks in a timely manner
Observed strict compliance with state laws in maintaining pertinent information and classified documents
Effectively fulfilled various functions within the store, such as counter sales, customer service, inventory, custodial duties, and
other hard labor for docks rolling gas cylinders
Administered and prioritized key responsibilities within the store, which included technical support, accounts receivable, warehouse
management, shipping and receiving, product loading, and large machinery operations
Earned comprehensive training and understanding regarding consumer products, including cellular phones, computer hardware and
software, networking, and portable audio equipment
Ensured the maintenance and cleanliness of store in accordance with all established requirements
Customer Service
Offered effectual assistance to customers in resolving technology-related issues, which involved operating system usage, functionality
checking, and product installation
Resolved work-related problems, while ensuring the delivery of excellent customer services
Work Chronology
Best Buy - College Station, TX
Sales Associate Microsoft Expert 2013–Present
AOC Welding Supply - Bryan, TX
Counter Sales 2011–2013
Godley Independence School District - Godley, TX
Maintenance 2009–2013
Education
Bachelor of Science in Communication Studies, Minor in Sociology, 2016
Sam Houston State University-The College of Humanities and Social Sciences, Huntsville, TX
Coursework in General Studies, Agriculture Systems Management, and Solid and Crop Sciences, 2008-2012
Texas A&M University, College Station, TX
Coursework in Science and General Studies, 2009-2011
Blinn College, Bryan TX
Training
Sales Trainings, Best Buy
Awards
State Finalist, University Interscholastic League (UIL) CX Debate 2008
Top Speaker and “Golden Gavel” Winner, University Interscholastic League (UIL) CX Debate
National Forensic League National Qualifier in Extemporaneous Speaking
Activities
DJs of Aggieland Student Group, Texas A&M University
Consultant and Judge, High School Speech and Debate Meets,
(Godley High School and A&M Consolidated High Schools
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