Casino cashier/casino dual rate dealer

***********@*****.***

PROFESIONAL SUMMARY

Over fifteen (15) years of experience in the casino industry.

Title 31, and S.A.R. training.

Represent establishment with friendly, professional demeanor at all

Processed as a cage cashier and Multitasking while money handling an average of 150-300,000 dollars daily as a cage cashier.

Outgoing personality offering superb customer service proficiency, with high moral values standards.

Highly trained for a large volume of customers(over 300)daily

Responsible, reliable, and dependable.

Skills

Dealing multiple casino games including Baccarat, BJ, and pai-gow.

Supervised and/or dealing an average of four tables a day and different table games.

Client/Customer services strong orientation.

Medical assistant training.

Substitute teacher training (Bachelor degree transcription equivalent to USA requirements)

Languages

English- Spanish

Experience

Medical Assistant Technician 11/16 to 01/2017 at Urgent Care of Hollywood

Medical Assistant Technician 07/2017 to 09/2017 at Total Family Health Care Center

Dual Rate Dealer Floor Supervisor 11/2010 to 12/01/2015 at Seminole Classic casino Hollywood, FL

Casino cage cashier 10/2008 to

11/2010

Create and maintain a fun environment for the patrons.

Deal different table games (black jack, Baccarat, pai gow, ultimate Texas Holden and carnival games.

Supervised between four and six different tables, ensuring the transactions, and services are satisfactory.

Provided services to customers such as processing markers money, and food comps, when listening and solving their minor inquires when possible, y/o direct them to the appropriate person according to their needs.

Reviewed work done by others, evaluating and coaching.

Following and enforcing all gaming regulations.

Sold gambling chips to the patrons.

Following and enforcement Title 31 and suspicious activity report.

CAGE CASHIER Seminole Hard Rock 10/2008-10/2010

Maintain confidentiality of customer’s transactions.

Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.

Determine cash requirements for windows and order all necessary currency, coins or chips.

Supply other departments with currency, chips tickets or coins.

Establish new computers accounts.

Cash checks and process credit card advances for patrons.

Enforce title 31 requires, and reporting any suspicious activity

SLOTS ATTENDANT 06/2006-05/2008

Harrah’s- Atlantic City, NJ

Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.

Respond to and resolve patron’s complaints.

Patrol assigned areas to ensure that players are following rules and machines are functioning correctly.

Monitor payment of hand- delivered jackpots to ensure promptness.

Reset slots machines after payoffs.

Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts coins and ticket jams.

Record and document malfunctioning machines for reparation.

Exchange tickets for currency.

CAGE CASHIER 04/1998-05/2006

TRUMP PLAZA ATLANTIC CITY

Cage cashier multiples transactions such as exchange of currency, tokens, tickets, cash advances and markers.

Proportioning excellent customer service to the patrons when representing the company with honor and pride.

EDUCACION

E.S.L.

County College of Morris

NJ, 1995

Bachelor in Geography

University of Panama

Panama, 1993

Dealer Games

Casino Career Institute

Pleasantville NJ, 1999.

Substitute Teacher

Source4teachers

NJ, 2006

Medical Assistant Certification

January 2016 to Nov 2016

Florida Career College

Pembroke pines, FL, 33024

REFERENCES

Sara ponce 954-***-**** (8years)

Telemundo

*************@*******.***

Dora Mesa 786-***-****

**********@*****.*** (5years)

Dominic Catini 954-***-****/954-***-****

HR shift Manager (6 years)

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