Sales Customer Service
Resume:
THOMAS A. SHROEDER
Salt Lake City, Utah
**********@*****.***
Professional, Experienced Sales Executive
Manufacturing / Healthcare / Technology / Advertising
Career Summary
High energy, creative. accountable and driven-to-succeed strategic sales professional with a verifiable record of exceeding sales and retention targets for over 10 years
Extensive sales training and experience with industry leading Fortune 100 corporations, resulting in extremely strong work ethic, territory management skills and proven strategic sales processes
Numerous President and Vice-President Sales Achievements, Customer Service Awards
Skills
* Sales & Marketing * Excellent oral, written and presentation skills * Contract Negotiations
* Analytical Skills * Territory Management * Time Management
* Salesforce * Office Suite Applications * Business Acumen
Experience
Account Executive - Georgia Pacific 2015 – 2017
Managed growth of a wide portfolio of products to both end-user and distributor
accounts in Healthcare, Manufacturing, Education, Food Service and Office
Building segments
Recognized for developing innovative sales and training solutions to
increase distributor effectiveness and end-user product awareness
Re-established profitable business relationships with dissatisfied key distributors
* Increased year-over-year case volume sales by 120%
* Salesforce pipeline presented for #2 ranking in District
Western Region Sales Executive - Halley Consulting Group 2010 - 2015
Built profitable new territory from ground-level to nearly $2M in annual
sales, with average sale below $50,000
Exceeded quota 2011 at 165%, 2012 at 126%, 2013 at 148%
Key wins include new Business Agreements with Adventist Health System, Providence Health System, INTEGRIS Health
Developed sustaining, trusted-advisor relationships with numerous hospital and
health system CEO, CFO, CMO and COO executives
* Hired into “Hunter” position to create and implement sales and marketing strategies to introduce Halley Consulting’s reach into western U.S.
* Primary focus on prospecting C-Level hospital, health system and large independent medical practice executives, and their physician partners, to discover current challenges and opportunities aligned to Halley Consulting’s service lines.
Director, Healthcare Sales and Marketing - Denials Management 2009- 2010
Launched web-based insurance claim denial appeals business from ground level to over
160 new patient clients, resulting in approximately $350,000 in new patient revenue
Negotiated and executed health insurance claim denial appeals contracts with 13 new
healthcare facilities, increasing new facilities revenues over $600,000
Increased Denials Management software sales and service by approximately $300,000
* Worked with software developers to design denied insurance claim self-appeals applications and processes
* Customized Denials Management software to reduce number of denied claims, streamline appeals processes and increase reimbursement revenues
Account Executive - Gartner, Inc. 2007 – 2009
Provided senior government IT leaders and business executives with actionable technology insights to enhance current investments, reduce procurement risks and implementation cycle times, and to increase operational efficiencies
Developed long-term C-Level client relationships within state and local
governments, covering a five-state territory
Increased Research and Advisory line of business revenues by 18% in challenging
government economic climate
Sold over $750,000 in Consulting Services with no quota for that service line
Exceeded client retention goals every quarter
ADDITIONAL EXPERIENCE
* Premise Sales Representative - Verizon Information Services
* Government Solutions Specialist, Business Outsourcing Specialist,
Account Manager - Xerox Corporation
* Advertising Consultant, US West Direct
* Membership Director, Sandy Area Chamber of Commerce
EDUCATION
Bachelor of Science – Radford University, Radford, VA
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