MUNIRA ZAVERY
** ****** ******, ******** ****, ON L4C0B2.
*********@***********.***
Objective: A Career in Adminstration and Customer Service
Summary of Skills and Qualifications
Administrative Skills
Experienced in Office Administration, Call centre, Customer Service
Handled collections, accounts receivables and maintained daily bank deposits.
Provided clerical and secretarial support to the senior management team
Prepared weekly meeting agenda and minutes
Answered phones and directed calls
Scheduled appointments for management team
Maintained a well organized filing system
Handled invoicing and order desk independently
Organized, efficient professional team player
Punctual and extremely reliable with a high attention to detail
Enthusiastic, people oriented person with excellent interpersonal skills.
Customer Service
Greeted customers in a courteous professional manner
Addressed customer concerns and inquiries very effectively
Provided information regarding company products
Computer Skills
Microsoft Office : Word, Excel, Powerpoint, Outlook
Quickbooks
Email, Internet
Work History
Call Centre Executive. P R Exchange Richmond Hill, ON
Nov 2010 – to Aug 2017
Administrative Assistant D & D Nursing Finch, ON
Feb 2010 – October 2010
Accounts Receivable Clerk Whitecourt Oil Corporation Vaughan, ON
Feb 2008 – April 2008
Education
Certificate in Computers 2000
Certificate in Quality Management 1998
Bachelor of Science in Mathematics 1992
References
Available upon references.