Manager Management
Resume:
Joel A. Matanzas
Livonia, Mi *****
*********@*****.***
TRANSPORTATION • LOGISTICS • WAREHOUSE • OPERATIONS MANAGEMENT
Accomplished and dynamic professional, with extensive experience in managing operations, logistics, and distribution management that exceeds productivity goals. Efficient in identifying operational requirements, creating action / implementation plans and effectively coordinating with cross-functional teams to achieve objectives. Demonstrated ability to implement effective process controls and quality improvement initiatives. Possesses a steadfast commitment to excellence with highly effective planning, organizational, and communication skills. Specific expertise in the following:
Collaborative / Innovative Leadership
Project Management
Warehouse / Transportation / Logistics Management
Distribution Management
Safety
Team Building / Trainer / Mentor
DOT / OSHA Regulations
Budget Management
Troubleshooting / Problem Resolution
Operations Management
Employee Development
Union & Non-Union Environments
Forklift Experience
Familiar with GDP and ISO quality
Lean / Continuous Improvement
Quality Assurance
MS Office, Roadnet, Vendmax, Field 2 Base, Confluent, Central Dispatch
PROFESSIONAL EXPERIENCE
American Expediting, Romulus, MI 2003-present
A Nationwide Same Day Logistics and Courier Company Specializing in the Medical Industries that is
Privately owned with over 40 office's Nationwide and gross Sales of $60 million.
Midwest Regional Manager
Effectively managed a team of 50 employees & over 200 Independent Contractors in 9 individual offices in 5 states through extensive knowledge of dispatch operations, transportation management and logistics solutions with a knowledge in customer specific sop's, Dangerous Goods certifications, Hippa Laws, OTP, Margin Reports, Sales Trend Reports & DOT rules and regulations.
Identified and maximized cost savings opportunities through combining routes and customer requests consistently increasing company revenue each month.
Coordinated driver workflow to ensure pickups and deliveries are completed in a timely and cost effective manner.
Supervised and provided leadership to build and maintain a strong team through effective communication, recruiting, training, and coaching.
Hire and train drivers ensuring all team members are properly trained and compliant with operating procedures.
Ensured compliance with safety program as well as federal, state and local regulations.
Build and maintain strong partnership with customers through professional communication, problem solving and relationship building.
Acted with a sense of urgency to achieve exceptional performance goals.
Opened 5 new office operations from the ground up
Opened & planned the setup of 4 of our warehouses
Motorcity Casino, Detroit, Mi 1999 -2003
A property owned by the Illitch Companies
Security Shift Superviser
Under direct supervision of the Assistant Security Director, I lead my shift of officers in the responsibility for the protection, safeguarding and security of the Casino's assets, personnel, customers and all visitors during their assigned shift
Responsible for security operations for an assigned shift
Supervision of officers on my assigned shift
Directed subordinates and completed performance reviews
Reviewed and edited incident reports prepared by subordinates completeness and accuracy
Interacts and assisted Casino shift Manager, Slot Manager, Supervisors and Casino personnel as necessary to provide adequate security protection
Submitted written reports of any breach of laws, regulations, policies and procedures to the security director
Enforced policy and procedures, rules, regulations of the gaming dept.
Initiate informal disciplinary actions on subordinates
Maintained an accurate inventory of all assigned keys
Patrol the casino premises to ensure the safety of the customers and employees
Maintained an accurate inventory of all radios and other equipment used by security personnel
Responds to emergency incidents and takes actions as necessary
Responds to internal security alarms and takes action as necessary
Provide for and/or schedule additional security as needed
Assists in training of department staff and developing and implementing standard operating procedure manual for department
Ensures radios and keys are operating properly
Provides first aid/CPR until advanced care arrives
Prepares reports and correspondence as required
Ensure departments daily records are accurately maintained
Maintains a good communication with co-workers and maintains a professional work environment
Contributes to a team effort and accomplishes related results as required
US. Army 1995 – 1999
Paratrooper w/ 82ND Airborne Division
Have the ability to be fully operational and deployed in the world in 18 hours via airborne insertion. When on the ground responsible to operate weapons and equipment in ground combat operations.
Operated & maintained weapons, such as rifles, machine guns, mortars & hand grenades.
Locating, constructing & camouflaging infantry positions & equipment
Evaluated terrain & recorded topographical information
Operated & maintained field communications equipment
Assessed need for & directed supporting fire
Placed explosives and performed mine-sweeping activities on land
Participated in re-con operations
Lead squad in numerous training and real world situations
EDUCATION
Coursework towards a Criminal Justice Degree, 1994
Schoolcraft College – Livonia MI
High School Diploma, 1991
Crestwood High School - Dearborn Heights MI
CERTIFICATIONS
Certified Trainer for counter balance fork lift, Canton, MI, 2014
Hippa trained 2017
Dangerous good certification 2017
Blood-born pathogen 2017
COMMUNITY INVOLVEMENT
Coach Boys Basketball Team, LJAL, Livonia MI 2013 – Present
Coached boys baseball team, LJAL, Livonia MI 2012-2014
References available upon request.
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