Customer Service Sales

SUDERSHAN KHEMANI

***** ***** ****** **. ********** Hills, MI 48331 ● Cell: 248-***-**** ● *****************@*****.***

Professional Experience

Nov ‘16 – Present Sales Associate, La-Z -Boy Retail, (Novi, MI, USA)

-Responsible for daily furniture sales, customer support and also internal sales

-Direct point of contact with customers on a daily basis

Aug ‘11 – May’ 17 Event Specialist, Crossmark, (MI, USA)

-Sale Promotion + Sales and Customer service

-Direct link with customer; make Sales Orders, deal with multiple vendors, order products, maintain inventory, control shipping, generate invoices & Collect payments

-Daily Reporting’s

Aug ’13 – Apr’14 Grant Management (Volunteer), Detroit Port Authority (Detroit, MI, USA)

-Apply for $50,000+ grants in the international affairs, education, transportation, welfare, economic growth, city police and fire department

-Daily conversation with government officials regarding grant approval

-Assist in day to day assigned administrative functions

Mar ’12 – Sep ’12 Inside Sales Representative, American Hydrostatics (Troy, MI, USA)

-Dealt directly with Customers such as NLB Corporation, Depatie, EMP etc.

-Prepared Sales Order, Budgets ranged between $1000 - $15,000

-Dealt directly with Vendors for negotiation and procurement

-Developed processes and checklists for new vendors

-Maintained supplier quality metrics

-Issued Purchase Order per customer needs

-Maintained inventory

-Responsible for Receiving and Shipping

-Proficient with Sage 50 software to perform daily activities

Aug ‘06 – Jan ’11 Manager/Owner, Laxmi Foods, (Livonia, MI, USA)

-Proprietary Business

-Managing inventory, sales, purchases and accounts

-Reconciliation of balance sheets and cash

-Extensive experience in data entry of daily cash inflow using Microsoft Excel

-Provided excellent customer service

Mar ‘03 – Aug ’06 Manager, Dunkin Donuts & Baskin, (Pontiac, MI, USA)

-Handed incoming orders and inventory

-Consolidated cash reconciliation on daily basis

-Managed customer complaints

Education

. Delhi University, New Delhi, India

- Bachelor’s Degree in Business Administration

. Central Board of Higher Education, New Delhi, India

- High School Diploma

Computer Skills

Microsoft Office including Excel, Word, PowerPoint

Power Vision

Sage 50 Software (formerly known as Peach Tree Software)

Contact this candidate