Tell: 011-***-****-** Solly heights
Cell: 073-****-*** West turffontein
ID: 860********** 2109
Email: *******@*****.***
Drivers Licence: Code 8
Curriculum Vitae of Sipho Thami Finxa
Personal Summary
I am energetic and dynamic Man in my 30s, with good interpersonal relations skills which have enabled me to interface with people of different walks of life. I have excellent verbal and written communication skills. I consider myself to be diligent individual with attention to details. I have an analytical to problem solving which have made it possible for me to reach my deadlines in all tasks delegated to me.
I have a solid educational foundation coupled with work-based and volunteering experience that could value in your organisation or company
.
Employment History
2007 June –December Dial a Student Johannesburg
Promotions Agents
Promoting client services such as competitions and t-shirts
Resolving client queries
Creating impressive clientele for new products
Creating hype for a new product
Door-to-door campaigning
Issuing posters and placards for new products
2010 October- 2011 March SABC
Media and Product Assistant (Internship)
TV Production Assistant
Booking and managing diaries
Helping editors and producers on their functions
Assistant editor- learning television editing
Research assistant, finding people to partake in television interviews 2011 December-2013 December Aviwe BDS (City Power) Meter Reading
Read electric, water meters and enter data in
route books or hand-held computers.
Drive vehicles along established routes to take readings of meter dials. Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
Inspect meters for unauthorized connections, defects, and damage such as broken seals. Connect and disconnect utility services at specific locations. Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. Collect past-due bills.
Answer customers' questions about services and charges, or direct them to customer service centres.
Update client address and meter location information. Leave messages to arrange different times to read meters in cases in which Meter Auditing
Carry-out day to day meter reading task assigned by field supervisor;
Conduct meter reading exercise using Handheld Unit;
Capture Meter snaps during meter reading and identify any irregularities in meter installation;
Identify meter discrepancies;
Provide On-job training to the DISCO staff about the use of HHU for meter reading;
Compare meter reading collected through HHU with the DISCOs paper based readings;
Provide on-site training to the DISCO staff for successful operations of HHU devices;
Any other task assigned by the Field Supervisor and Project Manager. Meter Investigator
Taking meter readings and submitting heat data.
Demonstrating compliance with the sustainability requirements if you use biomass, biogas or produce biomethane for injection.
Carrying out regular maintenance checks and periodically checking of all meters and steam measuring equipment for errors.
Re-calibrating all meters and steam measuring equipment in line with manufacturer instructions (or not later than every 10 years).
Keeping a record of your maintenance schedule.
Ensuring that all meters and steam measuring equipment are located in accordance with any conditions attached to your accreditation. 2014 January- 2015 December Aviwe BDS (City of Johannesburg) Driver and Delivery Officer
Notify supervisors about any major repairs and maintenances.
Follow local and state driving laws and road regulations.
Maintain the vehicle clean and safe.
Work with support team to provide exceptional customer services and address customer concerns.
Perform vehicle inspection before and after each trip
Adhere to company operating policies and procedures.
Maintain driving log, prepare vehicle performance forms and complete daily paperwork
Provide special care in delivering fragile and hazardous products 2016 January- 2016 March In-quest investigation Call centre TV License
Debt collector
Phoning clients or customer’s using Debtcoll software on behalf of the SABC regarding their outstanding balance for TV licenses
Offer customers a settlement discount using a software called SABC Mocha
Assisting client with they’re queries such as
A TV set broken or lost we then kindly ask the own to fax us all the necessary documents that support his or her statement and will update on our system and or SABC Mocha
And every time before we start working we first logging into our VPN account which will allow us the be able to connect to our Debtcoll accounts and SABC Mocha account
Every call we made we saved the records which the debt collector and the customers agreed on or even if its disagreement, as a debt collector you must always take notes and saved every details the customer is given to you
Always be nice and politely to customer’s, even if the customer is been rude to to always remember everyone has their goods and bad days and as a debt collector it’s your duty to listen to the customer and try to understand his or her point or views and make sure at the end of a call you as a debt collector you win 2016 April- Current Aviwe BDS (City Power)
Meter Reading
Read electric, water meters and enter data
in route books or hand-held computers.
Drive vehicles along established routes to take readings of meter dials.
Upload o into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
Connect and disconnect utility services at specific locations.
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
Collect o past-due bills.
Answer customers' questions about services and charges, or direct them to customer service centres.
Update client address and meter location information.
Leave messages to arrange different times to read meters in cases in which Meter Auditing
Carry-out day to day meter reading task assigned by field supervisor;
Conduct meter reading exercise using Handheld Unit;
Capture Meter snaps during meter reading and identify any irregularities in meter installation;
Identify meter discrepancies;
Provide On-job training to the DISCO staff about the use of HHU for meter reading;
Compare meter reading collected through HHU with the DISCOs paper based readings;
Provide on-site training to the DISCO staff for successful operations of HHU devices;
Any other task assigned by the Field Supervisor and Project Manager. Meter Investigator
Taking meter readings and submitting heat data.
Demonstrating compliance with the sustainability requirements if you use biomass, biogas or produce biomethane for injection.
Carrying out regular maintenance checks and periodically checking of all meters and steam measuring equipment for errors.
Re-calibrating all meters and steam measuring equipment in line with manufacturer instructions (or not later than every 10 years).
Keeping a record of your maintenance schedule.
Ensuring that all meters and steam measuring equipment are located in accordance with any conditions attached to your accreditation.
Education Background
2006 Vine College
English HG
Mathematics
Physical Science HG
Biology HG
Geography HG
Travel and Tourism HG
IsiZulu
2007 Rosebank College- Certificate in Business Administration, NQF 4
Office Administration
Fundamentals of Governance1
Mathematics and Accounting
Entreprenuer1
Business English1
Communications1
2008 College Campus
MS Word
MS Excel
Power point
2011 Damelin College- Fundamentals of sales and marketing
Introduction of sales and communications
Communications
The sales process
Sales and territory management
Technology in sales
The marketing concept and marketing research
The marketing mix
Production management and development
The production life cycle
Distribution in the marketing mix
Pricing Decisions
Interests debating, solving mathematical problems and writing
References
Miss Yvonne Msibi
Dial a student
Mr Andile Genge
Project manager SABC
Mr Kinosi Kinosi
In-quest investigations
Mrs Nomonde Lecheko
City Power and City of Johannesburg (Aviwe DBS)